Biographical Information

Stephanie Simone

Stephanie Simone is a Managing Editor for KMWorld NewsLinks, a weekly email newsletter published by KMWorld magazine. She can be reached directly at

Articles by Stephanie Simone

Aware secures $60 million in latest funding round to strengthen digital collaboration

Funds will accelerate the innovation of AI-driven solutions to manage data governance, security; capture behavioral insights for human-centric workplaces adds comprehensive video analytics abilities to its platform with CX Collections

New innovations highlights's commitment to being an open platform built to amplify voices and accelerate insights and outcomes

Nintex offers automated work options with latest Workflow Cloud enhancements

Next gen cloud automation platform from Nintex features accelerate the digital transformation of public and private sector organizations releases AI-native End-to-End Contact Center-as-a-Service solution

Built on's enterprise-grade no-code platform, SmartAssist accurately responds to sophisticated conversations across voice or digital channels to quickly resolve customer issues

VAI powers new communications application with Twilio

The solution gives users the ability to send instant alerts and SMS notifications to customers and employees to alert them of shipment status, completed repairs, rental status, and other time sensitive alerts

Profi boosts its professional services automation solution

The platform is all-in-one solution that helps busy professionals automate cumbersome admin tasks

Indico Data transforms unstructured data into actionable insights with platform release

Helps automate, analyze, and apply previously unreachable unstructured data into mission-critical enterprise workflows

Leverage AI for improved employee experiences with Lucidworks

Learn how AI can unlock years of enterprise core data to gain better insights

Explore the evolution of document management with Nuxeo

Learn about the technologies and best practices underpinning the new world of document management in this KM webinar

Experts at ASG Technologies talk supercharging process automation

Organizations need to take a "governance-first" approach to content-rich process automation

Allego introduces new patent for seamless team collaboration

Sales enablement technology leader expands patent portfolio, delivering unique solutions to optimize the performance of distributed teams

Halmax unveils the LinkinSMS cloud, enabling organizations to remove the existing limitations of an SMS message

LinkInSMS addresses the SMS character and formatting limitations that impair business workflow processes

Planview introduces new collaboration feature designed to drive employee engagement and business value

TeamTap fosters a culture of innovation by empowering teams for creative problem-solving

Knoa Software provides ROI tools that calculate the success of digital transformations and employee experiences

ROI Calculator and Financial Impact Analytics enable prospects and customers to measure success of employee experience initiatives

KnowledgeLake adds DataBank to its partner program

The collaboration enables DataBank to leverage intelligent document classification and data extraction tools in the cloud to help drive automation, efficiencies, and better service for customers

PDI Software introduces new and enhanced tools for digital transformation

New offerings empower convenience retailers and fuel marketers to overcome critical industry challenges

Serviceaide acquires SunView Software to offer combined ITSM services

 This combination expands and deepens Serviceaide's capabilities as a leading provider of modern enterprise-ready service and support solutions 

Panzura launches Service Hub to expand customer access to support and other services

Hybrid-cloud data management provider expands access to Panzura global services with new customer support options and other essential services

SnapLogic Flows offers self-service, no-code integration to users

Modern, intuitive interface empowers non-technical teams in sales, marketing, finance, and HR to develop integrations

Canonical becomes MSP Cloud Verify certified

The MSPCV examination is a rigorous certification process that benchmarks and verifies the quality of the company providing cloud and/or managed services

Avantha Technologies rebrands as HelioNext

Name change reflects commitment to its BPM and IT staffing businesses

Epson meets the demands of remote work with new EcoTank printing solutions

New EcoTank Cartridge-Free Supertank printers deliver convenient and worry-free printing experiences

Pramata provides Effortless Contract AI solution

Improves contract management through human-assisted AI

CLEVR debuts the Field Services Manager solution

The product is designed to reduce millions of kilograms in CO2 emissions, reduce up to 25% in costs, and tackle staffing challenges by first-time right on-site jobs and remote assistance

Metazoa provides impact analysis reporting in latest update for Snapshot

Metazoa Snapshot now includes a powerful visualization and analysis tool that gives Salesforce customers insights into their metadata asset connections

eGain creates Knowledge Hub to bolster digital transformation of customer engagement

eGain Knowledge Hub fills a gap in digital customer engagement while eliminating chaos from islands of knowledge and customer context

Harness cognitive computing and AI with Verint and Northern Light

This KMWorld webinar explores cognitive search

IQVIA adds AI-powered services to its MI Contact Center

These virtual agents, alongside skilled human agents, will assist in responding to inquiries, enable faster response times and reporting of adverse events and scale to meet patient needs 24/7/365

ZoomInfo introduces first integration with

Integrations strengthen prospect and customer relationships through a data-first approach for revenue teams using ZoomInfo and

eGain Knowledge hub now offered on the SAP Store

By integrating with SAP Service Cloud, eGain Knowledge Hub addresses the critical need for contextual knowledge and conversational guidance for contact center agents in the "work from home" world launches first platform that boosts communication

Backed with $5.5 million in seed funding, Sanas' accent-matching solution makes it easier for people to understand each other in customer care centers, remote tech support, education, telemedicine and more

Pipeliner CRM launches database of experts and global consultants within its CRM platform

Pipeliner's industry-first ExFind database enables users of the platform access to experts across a range of fields, including: sales, marketing, keynote speaking, leadership development, and more

Salesforce gets boost from Slack with Customer 360 for sales, service, marketing, and analytics

With new pre-built integrations between Slack and Salesforce, departments—such as sales, service, and marketing—can collaborate in channels that unite teams and streamline workflows built around CRM data

Aforza secures $22 million in latest funding round to support its suite of cloud-based and mobile applications

New funding will help to double employee headcount, establish new U.S. headquarters, and drive significant product innovation

NICE scoops up GoMoxie to strengthen the CX space

NICE empowers organizations to revolutionize customer service by creating end-to-end digitally fluent and guided journeys

Capacity and Citeline Connect collaborate to boost clinical trial recruitments, accelerating Moderna’s COVID-19 vaccine work

The partnership will marry automation platform and trial education and recruitment technology to launch a website for clinical trials

Nuvolo collaborates with Mayo Clinic to create standards for OT security

"This structured approach ensures that medical devices and healthcare facilities are equipped with what they need to meet organizational and security requirements throughout the OT device lifecycle," said Tom Stanford, CEO, Nuvolo

The Value of Knowledge Puzzles

Cynthia Young focuses on how to problem solve during her presentation at KMWorld Connect 2020

Overcoming knowledge silos with Northern Light and AWS Data Exchange

This KMWorld webinar features a deep dive into technology and process strategies for accelerating insights

Dixa secures $105 million in funding round to expand its CX platform

"For today's customers, channels have ceased to matter. The way they engage now is holistically blended into what is called 'multiexperience,'" said Mads Fosselius, founder and CEO of Dixa

Userlytics improves transcription services with Amazon Transcribe

Leading global UX research platform upgrades existing user testing session transcription software to Amazon-transcribe, leading transcription service on the market

The Rapid Evolution of Collaboration Features

Daniel Rasmus discusses collaboration tools during his KMWorld Connect 2020 presentation

KnowledgeLake provides support for Microsoft Azure Government

Public sector organizations can leverage the KnowledgeLake platform to manage content and data residing within the Microsoft Azure Government-dedicated cloud environment

NVIDIA launches TensorRT 8, makes conversational AI smarter

TensorRT 8 introduces capabilities that enable companies to deliver conversational AI applications to their customers with higher quality and responsiveness

AppOmni expands its SaaS security management platform to ServiceNow

Customers will benefit from increased visibility into SaaS security posture

ZoomInfo snaps up to beef up conversational intelligence

The acquisition combines ZoomInfo's business-to-business intelligence, workflows, and engagement software with conversation insights from chorus to transform go-to-market execution

The KM Lifecycle in Six Verbs

Zach Wahl, CEO of the consultancy Enterprise Knowledge, talks the KM lifecycle during his KMWorld Connect 2020 presentation

Dynatrace awarded AWS Government Competency status

Status reflects company's success enabling federal, state, and local government agencies worldwide to maximize resources and transform in the cloud faster and more efficiently

Crawford Technologies builds on its accessibility mission by joining the World Wide Web Consortium

This move enables the company's document accessibility experts to engage with governing bodies that help set global standards

IPRO scoops up ZyLAB to provide enhanced e-discovery capabilities

The combined company will offer AI-driven, real-time hold-in-place and search-in-place e-discovery and information governance solutions, simplifying legal and compliance processes

Couchbase’s Mark Gamble talks how to accelerate your digital transformation with NoSQL DBaaS

This KMWorld Webinar explores digital transformation with DBaaS

The Difference Between Traditional Programming and Machine Learning

Everyday Chaos author David Weinberger talks machine learning versus programming during his KMWorld Connect 2020

Writefull introduces new language models to support AI-based proofreading

The release gives users an AI-based language tool demonstrates an understanding of sentences that goes beyond grammar

WorkForce Software offers Workforce Management Platform to support the growing remote work sector

Integrated employee experience features set a new bar for advanced workforce management solutions designed for global enterprises 

Third Iron gives access to LibKey integration with eReserve Plus

AI-based linking technology LibKey to improve and accelerate full text access for researchers using eReserve Plus

Rise of the Super Silo

Sid Probstein examines super silos at KMWorld Connect 2020

Aisera adds business process automation capabilities in new update for Customer Service and Customer Experience solutions

Next-generation AI-powered customer intelligence solution automates revenue operations, customer service and technical support for personalized concierge-grade customer experience (CX)

Clarabridge creates intelligent search assistant

Clara will search across all your customer feedback and interaction sources to give you the answers you need in seconds

Shopify unveils variety of changes to its platform that support retailers and developers revolutionize the ecommerce space

Developers and merchants will now have even more potential to create unique experiences that will define the future of commerce on the internet extends Momentum Suite to include visibility into the data pipeline

New functionality, powered by AI and trackers, identifies revenue growth opportunities and risks

MANTA adds active-tags feature to its platform, empowering customers to visualize and connect their data

Active Tags and additional enhancements enable deeper visibility into complex data environments

Modern Campus snaps up Presence to continue supporting the higher education space

The acquisition extends company's commitment to delivering massively personalized student experiences and illustrates its obsession with customer success

Learn how to secure Microsoft 365 users and guests throughout the organization

Solving guest user governance is one of the most important things to get right in M365

Upland Software scoops up Panviva to create knowledge-guided solutions

With Panviva, Upland will be able to support heavily regulated industries that need to simply provide job-specific guidance to their workforce

Quantifying KM with Data-to-Learning-to-Action (DLA)

Steven Flinn discussed the importance of using DLA-driven conversations at KMWorld Connect 2020

Lucidworks joins the Google Cloud Partner Program, enables users to easily deploy AI-powered data discovery and search applications

Lucidworks Fusion gives customers the ability to easily deploy AI-powered data discovery and search applications in a cloud environment

Heap launches Illuminate to uncover insights hidden in user behavior

Eliminates blind spots in their data and automatically highlights the insights that will most impact the business

Organizational Culture, KM, and Innovation

Kim Glover discusses how to create teams to lead organizational KM in her KMWorld Connect 2020 presentation

US Legal Forms partners with Notarize to create online legal documents solution

Leading provider of more than 85,000 state-specific legal forms on the Internet brings online notarization capabilities to its users

Using enterprise search to provide a strategic advantage

Experts at OpenText discuss how AI-powered search helps knowledge management within organizations

Major Cost Factors Associated with AI

Jay Ven Eman discussed training AI models during his presentation at KMWorld Connect 2020

iContact snaps up Moz to create SEO and digital marketing focused suite

The acquisition paves the way for accelerated growth and product development

Amplitude debuts experimentation application to accelerate digital delivery

New Amplitude Experiment product leverages customer behavior and product analytics to eliminate the barriers to scaling A/B testing programs

Kimble Applications rolls out Summer 21 release of its PSA platform

Leading provider of PSA software announces new features that will help customers to confidently scale their businesses

DocuSign acquires Clause to strengthen smart agreements

Clause's unique technical expertise and breadth of capabilities will help accelerate the evolution of the DocuSign Agreement Cloud into a smart unified platform

Kofax expands low-code capabilities within TotalAgility

 New Kofax TotalAgility release accelerates deployments by enabling citizen developers

Where Current QA Systems Fail

Andreas Blumauer discussed how to manage QA systems during his KMWorld Connect 2020 presentation

Nintex scoops up eSignature company AssureSign

Acquisition adds native eSignature capabilities to the Nintex Process Platform to offer complete end-to-end automation

Y Meadows introduces AI customer service automation solution

New solution improves the customer support experience

Relativity acquires Text IQ

The combination will enable law firms, enterprises, and service providers to reliably and efficiently identify and manage sensitive and privileged data in an integrated intelligent suite

How to Support Your Customers' Problem-Solving

Cynthia Young troubleshoots problem-solving for customers during her KMWorld Connect 2020 presentation

MindTickle provides conversational intelligence solution for analyzing sales interactions

Call AI expands vision for sales readiness and empowers revenue leaders to coach their reps and help them increase win rates and improve quota attainment

Pencil offers new AI-driven ad creation service to help small businesses

Pencil's new service converts existing copy and visuals into new copy and batches of ads to try, with prediction scores for what will work best

Model N releases Spring 2021 update to boost the buying and selling journey

Leader in high tech revenue management provides AI-powered insights that enable better-informed pricing decisions and deliver greater financial control

How to Prepare Your Teams for Remote Work

Daniel Rasmus discussed how to transition to working remotely during his KMWorld Connect 2020 presentation

NICE Nexidia transforms CX with AI-powered knowledge management

This KMWorld webinar explores tips and tricks for a better CX experience

Agiloft adds Sourcing and Supplying Information Management module to its CLM platform

New module extends the value of Agiloft's CLM software through a more efficient and agile source-to-contract process

Proposify offers free version of proposal software for sales reps

Free solution aims to remove barriers to selling, making proposal software accessible to all

VOXOX introduces enhancements to its AI-powered cloud-based communication platform for businesses

The VOXOX navigation and user interface helps small businesses create better engagement and stronger customer relations

Metazoa unveils tool to automate Salesforce org management tasks

Metazoa Snapshot combines powerful visualization tools with automated org deployment features for streamlined, one-click Salesforce org management

How to Modernize Your Traditional Intranet

At KMWorld Connect 2020 Susan Hanley discussed the important of a modern intranet

Allego introduces AI capabilities to support its sales enablement solution

Conversation Intelligence provides constructive insights to build stronger person-to-person connections, enhances prospect's buying experience and boosts sales performance

Chargify releases business intelligence platform for managing billing and revenue data

New solution delivers massive productivity improvements for B2B SaaS

KM experts reveal how to modernize knowledge management to boost digital transformation

To work smarter and faster, you need KM to ensure that information is not only easily accessible to foster greater productivity and collaboration but also can be trusted to inform action

Clarabridge unveils AI-augmented QM to support contact center agents working remotely

Solution includes Intelligent Scoring, agent self-coaching, and integrated workflows

SmartBug Media Partners with Adobe to Support Marketo Customers

Leading inbound marketing agency offers cohesive experience, assisting clients with implementation, automation, creative services, integration, and revenue operations—all under one umbrella

Learn how Bloomfire created a knowledge engagement strategy for ADT

This KMWorld webinar explored why organizations need a knowledge engagement strategy and how it impacts employee and customer experience

Kenshoo completes acquisition of Signals Analytics

The acquisition expands the company's full-circle marketing intelligence offerings

VMware introduces platform to assist remote workers

This new solution enables a highly engaged workforce; delivers broader, more effective security; and reduces costs and operational overhead

SingleStore partners with IEX Cloud to create innovations for the financial data market

SingleStore database of now also provides lower TCO for financial data market innovator

How to Make the Business Case for a New Intranet

Sara Teitelman discusses how to institute a new intranet during her KMWorld Connect 2020 presentation

OpenText introduces massive Cloud Editions update

OpenText announces new content services platform, industry solutions, and innovations across the OpenText portfolio

Templafy launches platform to support business content throughout its lifecycle

The content enablement platform's newest solution supports sharing and collaboration, tracking and analytics, and e-signing for enterprise business content

Snorkel AI announces AI Application Studio

Application Studio aims to be the fastest way to develop AI applications

How to Improve Organizational Openness Through Knowledge Sharing

Charlene Li explained how to share information and reform silos during KMWorld Connect 2020

Discover how this new era of content services can facilitate business transformation

This latest KMWorld webcast showcases content services and AI

KM specialists give their predictions for knowledge management in 2021

This KMWorld webinar explores top trends in knowledge management

Talkwalker can now analyze speech from podcasts

Extract insights from the growing podcast market in seconds    

Experts at Enterprise Knowledge break down knowledge graphs and machine learning

This KMWorld webinar focuses on how knowledge graphs and machine learning are transforming insights

Optimize Microsoft 365 with Softchoice

This KMWorld Webcast offers tips and tricks for Microsoft 365 during the remote work boom

Boostlingo language interpretation support is now available for Zoom  

For companies who rely on Zoom for their video conferencing needs and agencies that use Boostlingo to manage their interpreting business, this represents another important step forward in On-Demand language and communication ubiquity

ServiceNow boosts its COVID-19 vaccine management platform

ServiceNow enables global organizations to rapidly administer COVID-19 vaccines at scale

OpsVeda creates beginner packages for new customers to gain agility

Program unlocks easy access to the solution factory that addresses a variety of business opportunities

airSlate’s latest release streamlines workflow

Latest airSlate feature highlights the power of no-code solutions to make automation easy for businesses

AWS partners with Hugging Face to democratize access to NLP models

Developers can quickly get started building applications with state-of-the-art language models available through Hugging Face on Amazon SageMaker

Riskified and Dentsu collaborate to transform the ecommerce space

The partnership will help retailers digitally transform their business

GRID provides no-code spreadsheet-to-web solution

This productivity tool aims to ease common challenges of sharing and presenting data from spreadsheets

Mote receives $2 million in funding to continue expanding its voice messaging solution

Innovative voice messaging startup Mote celebrates 1 million weekly users, Gmail integration and a funding boost

O’Neil Digital Solutions provides AI platform that gives comprehensive snapshot of customers

Platform improves customer experiences, retention, and industry ratings

Pencil boosts marketers' capabilities with AI for ads

Pencil's "Machine Generated Creative" platform learns from historic ads to generate new creative ideas that help brands systematically improve results

How to Create a Knowledge Sharing Podcast

KM Specialist Sue-Ella Mueller described how to create a podcast at KMWorld Connect 2020

Automation Anywhere creates new brand, Automation 360

New brand, innovations create secure, scalable, modern cloud platform to automate end-to-end business processes for greater productivity

OpenText announces major updates across its cloud platforms

The upgrades include new API services, cloud capabilities, and major enhancements across the OpenText portfolio

How to Choose the Right Intranet Platform

Sara Teitelman discusses selecting intranet platforms during KMWorld Connect 2020

IFS debuts IFS Cloud to provide seamless management of company assets

IFS Cloud brings all IFS industry capabilities and functionality depth together on a single API-based platform

Qumulo and Commvault collaborate to protect file data

New integration delivers best-in-class data management and protection to radically simplify managing massive amounts of file data

Chargify unveils Stream by Chargify platform

The new platform pushes innovation in the B2B SaaS billing market

Siren 11.1 enhances search and enables compatibility with Elastic Cloud

The updates include 4x faster link analysis, auditing, search and more

How Facilitated Collaboration Bridges KM and Innovation

Tamara Viles discussed how collaboration improves Knowledge Management at KMWorld Connect 2020

Appen includes new speech and text datasets for AI training

High-quality datasets include scripted speech, images with text, body movement, and human audio

ALKU expands services to provide Salesforce expertise

ALKU can deliver high-quality Salesforce Consultants that will fit a customer's needs and budget

Alation 2021.1 offers connectors to variety of data sources

Newest release extends connector and query coverage to virtually any enterprise data source

Government KM Case Study: Building KM Tools and Processes

Anne Speca, USAID Knowledge Technical Director, discussed how Feed the Future, the U.S. Government's Global Hunger and Food Initiative, committed to KM

Ephesoft expands its Semantik Invoice solution to the Microsoft Power Automate Platform

Users can now instantly connect to over 400 ERP, RPA and other applications and easily integrate intelligent invoice processing into their automation workflows

ReverseLogix secures $20 million to expand automation of e-commerce reverse logistics

By automating and optimizing reverse logistics processes with AI and machine learning, ReverseLogix's customers can achieve a significant reduction in operating costs and increase customer satisfaction

Navjoy introduces a cloud-based platform for the transportation industry

Navjoy hopes to transform the transportation industry into a collaborative, innovative, and streamlined space

Nintex introduces enhancements for its workflow cloud platform

The next-gen workflow automation cloud platform includes state-of-the-art data technology, added functionality, and pre-built connectors to automate and optimize enterprise-grade workflows even faster

Lumiata partners with to offer data preparation for healthcare customers on AWS and Azure

The Ascend platform easily fits into any data ecosystem, providing a unified fabric for companies to run their businesses in any environment

Flatirons Digital Innovations launches Digital Hub for PeopleSoft

Facilitates employee service, legal requirements, and enterprise archiving

Foundations of an AI-First Approach to Knowledge Flow

Marco Iansiti talks AI approaches to knowledge flows at KMWorld Connect 2020

Sisense Fusion provides analytic support for customers and employees

Sisense Fusion closes time-to-insight gap so organizations can infuse analytics everywhere

Soprano Design launches government communication solution

The platform helps governments with their mission to engage in meaningful ways with citizens

Google Cloud and Twitter bolster partnership to drive deeper AI-driven business insights

Building upon its existing relationship, this new commitment positions Twitter's cloud data platform for the future

KM experts discuss streamlining collaboration tools during the remote work boom

This KMWorld webcast explores streamlined collaboration use cases

Focusing on Outcomes and Experiences When Implementing Intranets

Susan Hanley discussed intranet best practices at KMWorld Connect 2020

Zendesk introduces messaging solution inside new Zendesk Suite

The company continues democratizing customer service with new enterprise-grade capabilities designed to make it easier and faster for companies to provide better customer support

Demo: How to Accelerate Search with Keeeb

Sid Probstein dives deep into search at his KMWorld Connect 2020 presentation

SugarCRM enriches CRM with new AI-enabled platform

The solution enables new predictive lead insights and opportunity models to give sales teams a significant competitive advantage

Fusion Connect to provide calling services for Microsoft Teams

The ability to make voice calls to anyone extends the reach of Microsoft teams

Transforming chatbots with next-gen knowledge

This KMWorld webinar dives deep into the world of chatbots

Data Visualization Demo: Creating Mind Maps with FreeMind

Ron Arons demonstrates data visualization tools at KMWorld Connect 2020

Discover game-changing breakthroughs in knowledge management

Cognitive systems determine the best answer to a question based on statistical significance

Oqton secures $40 million in latest funding round to shake up the manufacturing software space

Built as a "cloud end-to-end production platform," Oqton's platform represents the next level of manufacturing software

Nuvolo launches workplace platform, signifying new era in company

Nuvolo expands beyond the traditional IWMS concept by also providing modern field service management, warehouse management, and operational technology (OT) security

COVID-19, digital transformation, and the Moderna model

Marco Iansiti, professor of Business Administration at Harvard Business School and co-author of "Competing in the Age of AI," discussed the COVID-19 vaccination process at KMWorld Connect 2020

Klaviyo collaborates with PrestaShop to offer automated ecommerce solutions

Starting today, PrestaShop merchants can automate personalized owned marketing fueled by data

Jellyfish receives $31.5 million in funding round, empowering the company to boost its engineering management platform

Led by Insight Partners, the new investment will accelerate Jellyfish's mission to help engineering leaders align engineering work with strategic business objectives

Informatica introduces its first Customer 360 platform to transform customer experience

Delivers an "all-in-one" enterprise-scale master data management SaaS solution

Are we approaching the end of search?

David Seuss discusses search at KMWorld Connect 2020

Khoros buys Topbox to supercharge AI CX management

Supports the growing CX market, which is expanding rapidly as enterprises realize the urgent need to transform the way they listen to and engage with customers

HelpSystems scoops up FileCatalyst

Leader in large-file transfer acceleration complements strong suite of managed file transfer and robotic process automation solutions

Get acclimated to the new world of document management

Modern document management extends traditional document management into new forms of communication, intelligence, and security

KnowledgeLake introduces intelligent document processing with AI

Cloud-native platform enables organizations to intelligently capture, classify, and extract data from documents in high volume environments

Rockset announces integration with Retool to augment customer support tools

New release enables developers to build internal tools with powerful real-time analytics, in record time

Novatech to acquire United Laser to shake up the Managed Print services market

United Laser's Managed Print model is innovative and lends itself to the market shift to higher A4 print utilization

Kenshoo looks to acquire Signals Analytics

First-of-its-kind intelligence platform will help brands make smarter, faster decisions by connecting consumer and market insights to performance marketing

Xecuit releases Slack app for improving employee morale as companies switch to remote work

Kooler sparks the unique team building experience remotely

Twitter to use AWS cloud infrastructure to deliver real-time services  

Twitter will use AWS's industry-leading services and global infrastructure to power the real-time, global traffic and improve the experience for people who use Twitter

Refinitiv completes acquisition of GIACT to expand risk and compliance solutions

Addition of payment fraud prevention extends expertise in anti-money laundering and financial crime

Plaqad announces marketing platform that leverages automation

Affordable solution automates entire marketing campaign workflow, opens up access to quality tools and talent

Dremio offers Professional Services in the AWS Marketplace

Amazon Web Services (AWS) customers can now find and purchase professional services from Dremio in AWS Marketplace

Accelerating the delivery of digital experiences with Acquia

This KMWorld webinar explores the top three tips to help the whole team - from marketers to IT - expedite the delivery of digital experiences

Exterro acquires AccessData to support the growth of GRC solutions

The acquisition extends the Enterprise Legal GRC Software platform across data privacy, forensics, and e-discovery

ServiceNow eyes acquisition of Element AI

Element AI enhances ServiceNow's commitment to building the world's most intelligent workflow platform, making work, work better for people

Creating a solid digital strategy with enChoice

This KMWorld webcast explores the importance of a digital strategy

Apptio expands integration with Atlassian to manage product development spending

Integration will enable joint customers to seamlessly act on and track cloud optimization recommendations via Apptio Cloudability, Jira service management, and Jira software

Metazoa launches User Stories for its Salesforce org management solution

Metazoa adds User Stories to its Salesforce org management solution Metazoa Snapshot, giving Salesforce administrators a window into project sprints

Graylog provides end-user advancements in latest platform update

Graylog adds customer-driven enhancements to Open Source, Enterprise, and Illuminate products; Introduces SSPL to protect the Open Source community

Model N offers new revenue management and channel performance capabilities

Model N introduces new revenue management and channel performance solutions with enhanced AI/ML reach for deal and channel intelligence

Stravito offers AI-powered information discovery solution

New feature pushes market research of relevance to users so they can make insights-driven decisions without having to actively search for information

Signavio launches CEX edition of its business transformation suite

The solution empowers organizations to turn customer obsession into operational reality

Simplus and Salesforce partner on COVID-19 vaccine management solution

The collaboration brings end-to-end, modular vaccine management cloud solution in alignment with salesforce vaccine management for governments

Access completes six new acquisitions

The acquisitions expands its presence in Milwaukee, WI; Boston, MA; Portland, OR; Beaumont, TX; Minneapolis, MN; and Los Angeles, CA

Exploring the emergence of Chatbots in knowledge management at KMWorld Connect 2020

Chatbots are predicted to move from simple user-based queries to advanced real-time conversations

Seth Earley demonstrates how knowledge graphs can transform the business at KMWorld Connect 2020

Knowledge graphs and graph data power AI and machine learning systems by providing reference data and knowledge about conceptual relationships between products, solutions, problems, tasks, and processes

Utilizing machine learning to uncover the right content at KMWorld Connect 2020

Learn how machine learning and AI can improve search

Thriving with data visualization at KMWorld Connect 2020

Ron Arons discussed how data visualization tools can help organizations sort through data to make sense of it all at KMWorld Connect 2020

Keynote speakers rethink knowledge management at KMWorld Connect 2020 day 3

Day 3 of KMWorld Connect 2020 keynote speakers included Dave Snowden, Scott Parker, and Chip Gettinger

Using speech technology to make real-time decisions at KMWorld Connect 2020

This talk covered the work Franz does to analyze spoken conversations between customers and CRM or call center agents in mission-critical applications along with the additional challenges of making sure speech-to-text technology can deal with domain concepts

Learning how to transfer knowledge in the age of COVID-19 at KMWorld Connect 2020

Adriaan Jooste, chief knowledge officer, Deloitte Advisory, discussed how to mitigate loss by implementing rapid knowledge transfer processes, during his KMWorld Connect 2020 presentation "Critical Knowledge Transfer in the Wake of COVID-19: Mitigating IC Loss"

Day 2 of KMWorld Connect 2020 opens with a focus on AI

Opening keynote speakers include David Weinberger, Paul Nelson, Robert Pashinsky, and Christophe Aubry

Daniel Rasmus presents tips on how to collaborate during quarantine at KMWorld Connect 2020

Daniel Rasmus, principal analyst, Serious Insights, discussed how to encourage a collaborative environment while working remotely during his KMWorld Connect 2020 presentation

David Weinberger talks information organization in a more digitally connected world at KMWorld Connect 2020

David Weinberger discussed "Miscellaneous Organization in the AI Age" during his KMWorld Connect 2020 presentation

Tango unveils Workplace 2.0 to ready employees to return to the office post COVID-19

In collaboration with industry experts, Workplace 2.0 supports organizations as they journey back to work and reimagine the workplace of the future

Qumulo unveils suite of file data management services

New capabilities simplify, secure, and lower operational costs

Chorus.AI brings Conversation Intelligence to the whole organization

New enterprise integrations deliver critical business insights and drive customer-centric decision making

Gimmal acquires ECM Wise, expanding information governance capabilities

Gimmal Migration's enhanced features will ensure clients have all the right tools necessary to complete even the most complex migrations

OpenText reveals an abundance of updates to elevate digital transformations

OpenText launches new SaaS applications, new cloud resources for developers, and major enhancements across the OpenText portfolio 

GeneXus 17 now available

The low-code software platform is behind a successful coronavirus contact tracing application

Cactus Communications creates AI-powered manuscript screening tool

A one-stop solution for all editorial checks publishers and authors need

Mavenlink to provide new resource recommendations tool

Mavenlink delivers efficiencies and cost savings throughout the services delivery lifecycle

Gong announces integrations with top collaboration software providers

Integrations with Slack, Zoom, and Microsoft enhance virtual sales ecosystem cementing Gong's position as industry leading sales platform

Become Unmistakable creates platform to strengthen connections between teachers and students as they learn virtually

Relationship focused software allows educators and students to form meaningful connections from a distance

Adobe powers AI supported customer experiences with latest enhancements

Intelligent Services allows organizations that may lack the right resources to enable AI in meaningful ways that ultimately drive customer growth

Automation Anywhere introduces new digital assistant designed to assist the remote workforce

AARI empowers every employee to boost their productivity

ICCG and Ephesoft partner to offer digital transformation tools through the Infor portfolio

Partnership offers Infor M3, CSI, and LN customers a solution to accelerate and capture data with intelligent document processing solutions to drive productivity

Algolia launches Jamstack integration for Netlify

New build plugin enables any developer to build great search and discovery experiences on Netlify

VAI supports remote work with new cloud abilities

VAI strengthens product suite with new cloud-based capabilities in latest launch of its flagship ERP solution

Aleran Software creates B2B ecommerce solution

Streamline and automate the sales order management process with sales enablement solutions that give you real-time business insights and competitive edge

CoreView raises $10 million in latest funding round

Insight Partners leads the SaaS management platform's Series B funding round

Utilizing knowledge management and knowledge engagement during a new era of flex work

A recent KMWorld webinar explored how organizations must enable decentralized workplaces to ensure productivity and innovation

VectorCare begins to rebrand after streamlining its patient care logistics solution

VectorCare is the collaborative platform for patient care logistics

Actifio and Dell collaborate to speed up digital transformations

Database cloning for DevOps and cloud connectivity helps customers speed new apps, digital transformation

MetaCX transforms the customer lifecycle with latest product enhancements

Milestone product release fuses real-time data with the most advanced CX for B2B available today

Evosus creates LOU to transform business operations

LOU is cloud ERP software built by Evosus

FDA opts for Cambridge Semantics

FDA's intelligent data lake, when complete, will provide a platform for integrating data for analytics and insights

Informatica receives FedRAMP in Process designation

Industry-leading enterprise integration platform as a service ready to tackle federal data strategies and achieve mission critical outcomes

MindManager expands collaboration tools with Microsoft Teams and Windows 21 compatibility

The MindManager suite ensures smooth collaboration and communication flow

Kofax accelerates automation initiatives with latest upgrades

The new release focuses on reducing the time-to-value and improving the user experience by streamlining the development and deployment solutions

Kryon Process Discovery adds real-time visibility

Designed for scaling Robotic Process Automation programs in enterprise environments, Kryon Process Discovery provides unmatched visibility into processes

Relativity creates next-generation user interface

The powerful interface delivers an intuitive experience backed by RelativityOne's robust capabilities

Cognitive Computing and AI change the way knowledge management is done

This KMWorld webinar explores how cognitive computing can support KM

MEGA accelerates business transformation with HOPEX IT Business Management

This new solution provides business architecture capability, application portfolio management, technology risk management, and a data glossary all in one solution

Crawford Technologies and Nuxeo partner to provide document management solution

Enables organizations to store all document-based information, regardless of format, in one easy-to-access repository for a complete view of the customer

Nuxeo releases Salesforce Connector for content management

New innovation provides even tighter integration with Salesforce, enabling fast, easy and secure access to Nuxeo's content services from within the Lightning interface

Athennian emerges from stealth, receives $8 million in latest funding round

Athennian's software is used by legal departments and professional services firms to automate subsidiary and entity management

MEGA International makes enhancements to HOPEX

MEGA's latest release of HOPEX supports project alignment from strategy to execution in a seamless, collaborative manner.

Arria for Excel adds NLG to Microsoft Excel

Integration turns Excel data into instant contextual narratives reducing the time it takes to identify and communicate key insights for speed to decision making

TELUS launches International Digital Solutions on the heels of integrating with Xavient Digital

TELUS International completes buy-out of Xavient Digital and launches homegrown intelligent bot platform

ProPay Software releases cloud-based HR management solution

With a focus to enhance user experience with business management tools, ProPaySoft aims to make business activities such as payroll and employee tracking secure and accurate

Quest Software acquires Binary Tree, expands support for Microsoft Office/365

With this acquisition, organizations can look to one provider to help them address all of their Microsoft challenges

Knowledge graphs can aid successful KM strategies

Knowledge graphs and ontologies work hand in hand to simplify access to complex data

reevert creates tools to strengthen network security for remote workers

reevert introduces advanced tools to enhance network security and efficiency for remote workforces

Cleo Integration Cloud Cockpit provides end-to-end visibility across the extended supply chain

Cleo Integration Cloud Cockpit shields integration complexity from operational and business teams by exposing mission-critical business process integrations

Datadobi partners with Melillo Consulting to assist healthcare data management

Datadobi and Melillo Consulting will reduce successful project completion time from years to just months

InteliSecure releases security tool for Microsoft 365

Organizations of all sizes that use Microsoft 365 can now integrate their disparate security tools under one service platform in a comprehensive data protection program

Shared Results offers Tech-Talk to libraries to patch technology deficits due to remote work

The tool helps people stay up-to-date in using technology and become better communicators in the workplace

BillingPlatform releases solution for debt management and collection processes

Easy-to-use software allows customers to track and automate collections activities, optimizing productivity, and minimizing revenue leakage

Zyter releases COVID-19 Suite to ensure employee safety

Four integrated or stand-alone tools help organizations keep personnel safe during covid-19 pandemic

LiveIntent collaborates with FullContact to provide persistent ID recognition

Empowering publishers, brands, and technology providers with real-time person-level marketing capabilities, without relying on third-party cookies

New Ivanti enhancements improve service desk outcomes

New biometric authentication, integrated self-service chat, new asset discovery and automation bots, deliver better employee experiences and outcomes

Metacake announces ecommerce tools for DTC companies struggling during COVID-19

Ecommerce Growth Plan aims to help businesses with their ecommerce strategies

globaledit creates digital asset management platform

Customers can now streamline collaboration, workflow, and asset management tasks related to creative production directly from globaledit.

Hyland’s latest advancements include handwriting recognition

Latest release brings breakthrough handwriting recognition, increased cadence of enhancements

Knowledge management in a COVID-19 world

A recent KM webinar showcased key research and insights that can be applied to your KM strategies during the COVID-19 pandemic

Teleperformance offers Cloud Campus solution to boost remote workers

90% of Teleperformance clients are now served with robust work-from-home solutions

AI behavior modeling can improve customer satisfaction

A recent KMWorld webinar explained how contact centers can continue to provide successful customer service while working remotely due to COVID-19

Collibra streamlines COVID-19 data in free public data catalog

New resource puts trusted data in one place for ease of access, faster decision making

RudderStack provides SaaS deployment options

New SaaS option makes RudderStack a fit for any size enterprise

Luminoso reveals model for deep sentiment analysis

Company's state-of-the-art architecture identifies unique concepts within text-based communications, and analyzes the sentiment of each concept

UneeQ introduces AI platform that deploys a digital human interface for customer service

UneeQ Creator with Google Dialogflow unlocks the power of conversational AI to improve customer experience and influence consumer behavior with customizable digital employees

IMT grows software division, introduces platform to streamline data transfers

IMT's new enterprise software product, SoDA, provides real-time, actionable insights into customers' data management strategies 

Flexential provides Desktop-as-a-Service solution for remote workers

Flexential's DaaS solution allows businesses to host virtual desktops on cloud infrastructure with the same applications they would have in their traditional office environment

eFinancialCareers unveils video and voice calling features for recruiting

The new connection tools bring tech and finance recruiters and professionals together in real-time amidst the pandemic

User1st creates web accessibility testing solution

This testing tool will be a force multiplier for many business and government sites to test their most critical user paths, determine a roadmap for full accessibility, and provide exceptional service to all their users

Conga introduces slate of product enhancements

All-new Conga strengthens product portfolio to help businesses of all sizes digitally transform commercial operations

Sourcegraph receives new funding to innovate with Sourcegraph Cloud and Universal Code Search

Developing software remotely will require solutions that boost productivity

Powering intelligent search to derive insights

This KMWorld webinar examines how and where intelligent search is applied in the enterprise

Flowfinity integrates RPA capabilities to support the water inspection industry

New capabilities include built-in mapping integrations, robotic process automation, and more

Experts discuss tips for modernizing the cloud

This KMWorld webinar features insights on how to modernize the business with cloud

Intrepid Managed Discovery collaborates with SecureReview to provide security for remote work

With remote work on the rise, global reviews get next-gen security

CaseWare streamlines accounting software for the cloud

New product suite includes audit and client collaboration functionality, made-for-Canada analytics, and a streamlined accounting platform to benefit users at all stages of cloud adoption

MPS Completes Acquisition of HighWire

This transaction brings together two industry-leading and highly-respected organizations that have defined the modern scholarly publishing segment globally

SafeGuard Cyber provides digital risk protection in latest release

New capability provides improved threat visibility across social platforms, advanced defense, and extended protection

Nuxeo debuts new UI for deploying machine learning models

New UI includes a dashboard that provides real-time updates on the training process and outcomes

Blueprint and Blue Prism collaborate to drive RPA success

The partnership will support enterprise organizations as they look to drive innovation and scale their use of RPA enterprise-wide

Aircall releases new hub of developer tools  

These new developer tools will help CX and sales teams work more productively

Nebula Graph is now available from VEsoft

Nebula Graph is well-suited for CIOs, data architects, and data scientists in AI, finance, government, healthcare, IoT, and more

Serviceaide creates Luma Knowledge to improve access to knowledge across the enterprise

The solution provides the right information at the right time to empower everyone

TangoLabs implements AI and data intelligence to improve retail spaces

Tango's virtual lab blends proven AI and data intelligence with best practices to drive transformation

MetaCX introduces collaborative B2B customer lifecycle solution

At a time when buyers demand proof of value, MetaCX delivers transparent, outcomes-based collaboration at every stage of the revenue cycle

Dynamsoft extends its document capture capabilities to support remote work during COVID-19

To Support Remote Workers During Safe-At-Home Initiatives, Version 16 of the Software Development Kit (SDK) Lets Developers Enable Enterprise-Class Capabilities for Use on Android and iOS Smartphones and iPad

VEsoft receives $8 million in latest funding round to expand the Nebula Graph database

Nebula Graph set to disrupt big data market with high performing graph database

Luminoso strengthens search with latest enhancement

Luminoso builds products that turn conversational text data into business-critical insights

TrueLayer now integrates with Juro

Juro replaces a process involving multiple systems which didn't enable visibility into contracts

Stirista raises $13 million in latest funding round

San Antonio-based data, analytics, and digital marketing specialist receives significant investment to enable brands to increase conversions and customer loyalty

Atakama provides its security software for free during the COVID-19 pandemic

The company is offering a version of their software free to businesses for a limited period

Xero collaborates with Coveo to power small businesses' applications

Powered by machine learning, Xero's new app marketplace search, helps put the right tech in the hands of more small businesses

Accenture's Paul Nelson highlights how companies can transform CX

AI and ML can transform the customer experience

Pegasystems streamlines data across the enterprise with new cloud architecture solution

New cloud software weaves together disparate technologies to improve customer, employee, and partner experiences

Microsoft expert provides overview of Project Cortex ahead of its release

Chris McNulty, director of product marketing, Microsoft, discusses how the platform will help customers harness knowledge throughout Microsoft 365

Transforming customer service to meet demands during COVID-19

This KMWorld webinar explores how customer service is evolving to meet needs during the pandemic

Xenith and Kodak Alaris collaborate to bring scan at home solutions to remote workers

With Xenith and Kodak Alaris, companies can quickly be up and running with this Scanner as a Service offering that requires no PC connection or local software

Infogix partners with MANTA to provide seamless tracking and governance of data

Partnership provides Infogix customers with an advanced data governance solution to further operationalize data

Reltio offers package for evolving customer experiences during COVID-19

Fast Start gives global 2000 enterprises responsive data management capabilities at the speed of cloud in as few as 90 days

NeuShield provides free ransomware protection to help organizations stay secure during COVID-19

NeuShield offers free six-months ransomware protection to healthcare, public sector, and education organizations

erwin boosts data governance capabilities in latest update

Latest version provides new AI-driven metadata matching, data lineage analysis, and data model integration

Hylaine partners with Snowflake to offer expanded cloud digital transformation

Technology consulting firm teams up with leading cloud-built data warehouse

Leavemark launches ad-free data storage and social media hybrid platform

Leavemark releases social platform to allow users to archive life's best memories

ConceptNet continues to improve natural language understanding in latest update

ConceptNet now features continuous deployment capabilities, additional curation of crowd-sourced data, and improved data transfer security 

Aternity introduces solution to compare employee’s digital experiences

Company releases latest remote work productivity data that shows employees are losing productivity due to erratic application performance

Pegasystems creates Ethical Bias Check for ensuring responsible AI

New feature helps businesses practice responsible AI in their engagement strategies

CoAdvantage releases an improved payroll processing platform

By leveraging technology, CoAdvantage has created a platform that streamlines client data processing, resulting in operational and strategic efficiencies

Lucidworks boosts chatbots with Smart Answers on Lucidworks Fusion

Smart Answers on Lucidworks Fusion uses deep learning to understand natural language questions and provide users with immediate and contextual answers

Cutover is now available on the AWS marketplace

SaaS solution helps regulated financial institutions gain visibility, track IT tasks during cloud migrations, and simplify reporting to regulators

Explore how to build seamless digital experiences

This KMWorld webinar highlights best practices for managing sites at scale

Panzura Mobile receives enhancements that include security for remote work

Delivers unprecedented scale for large enterprises, advanced security and IP protection, and real-time access to Panzura's global cloud file system from any device

GoodData assists TownNews with data analytics for media data

Tools help extract data insights to grow revenue, audience, engagement

Foxit Software makes comprehensive upgrades to its PDF platform

Enhanced features and management capabilities make it the ideal PDF solution for everyone

Qlik releases platform that enables users to act quickly on data-driven insights

Increases analytics ROI by closing the gap between insights and action

Infragistics designs Ignite for Good program to support COVID-19 outreach

The program provides access to tools and expertise for developers working on COVID-19-related programs and applications, relief for small businesses, enhanced support for customers

Hyland supports SBA Loans and PPP applications with new solution

New solution is quickly deployed, providing a no-touch digital lending process

Yellowbrick and ScaleMatrix partner to provide COVID-19 data for vaccination efforts

The new partnership will allow researchers and companies to take full advantage of powerful data solutions to speed the development of a vaccine, at no cost

Vocalcom reveals new contact center solution powered by AI

Available in the cloud or on-premise, the solution offers a latest-generation interface, unified 360-degree management across all channels, and integration with AI technologies for an optimal customer relationship.

InsideView Data Integrity now available for Microsoft Dynamics 365

Customer data management solution cleans and enriches dynamics data and provides actionable insights

Investing in modern intelligent content services

There are seven reasons to modernize ECM systems

ReadCube partners with publishers to launch initiative to access literature for COVID-19 research

The COVID-19 Research Pass (CPR) program provides direct access to more than 26 million articles

Kaleyra’s new solution k-lab supports enterprise mobile CX

Global CPaaS company's world-class innovation lab to be headed by two new senior executives

Alfresco Software makes it easier to work remotely with latest platform

Alfresco Federation Services enables remote employees to gain a unified view of information across content siloes

KM experts discuss trends for 2020

In a recent KMWorld webinar, experts discussed top trends in KM and information discovery

The Social App and Basil Labs create COVID-19 testing center locator

Platform features most comprehensive database in the United States

FloQast helps finance teams shift to remote working environments

Global shift to remote work presents challenges for completing critical accounting process during quarterly closes.

FairCom offers government entities COBOL modernization during COVID-19

c-treeRTG overcomes the COBOL programmer shortage, enables use with modern languages

Altair releases set of comprehensive updates to Panopticon

Cloud-based deployment enables users to build, modify, and share their own custom-designed functions and content easily via standard web browsers

Splice Machine reveals new division focusing on industrial industries

New operation will develop and deploy IoT and AI solutions to predict and avoid outages in the oil & gas, renewable energy, communications and petrochemical industries

Creatio highlights new tools for stronger document management

The solutions boost the process of managing documents

Verint Systems creates support programs for remote working

The programs address the need to improve workforce visibility, compliance, and productivity

Nintex adds RPA bots to latest Workflow Cloud updates

With Nintex Gateway, users can utilize Nintex Workflow Cloud to call bots to complete tasks

OpenText launches Cloud Editions 20.2

OpenText Cloud Editions (CE) focuses on enabling remote work, endpoint data and threat protection, digital experiences, digital supply chains, and rapid migration to the cloud

Signavio releases a business transformation suite for insurance agencies

Insurance solution helps companies achieve end-to-end process transformation

Northern Light introduces free tool for social media analytics

Northern Light Social Analytics helps marketers automatically identify meaningfully connected terms within social media posts to optimize ad spend, target social media posts, and analyze competitors' business strategies

Dynatrace reaches ‘In Process’ level of FedRAMP certification

FedRAMP In Process at moderate impact level positions company to assist more government agencies to accelerate their digital transformations

Inference Solutions streamlines platform across voice and digital touchpoints

Using Studio to build and manage IVAs can help businesses bring omni-channel customer engagement applications to market faster

Pluralsight offers free access to full portfolio of skill development courses

Pluralsight's library of courses are taught by recognized experts in their respective fields

Synapse Technologies connects patients to healthcare providers with telemedicine

Umebot helps patients screen themselves for COVID-19 and connects to providers with Umedoc

New data repository created by ESAC for healthcare clinicians

PDC users can obtain the data they need quickly and easily

Alcide announces HIPAA compliance to protect healthcare data during COVID-19

Scan Kubernetes deployments for compliance risks related to protected health information

Mako Medical creates tools to advance telemedicine during COVID-19

These two technology platforms are for practices that are struggling with declining volume and with their current platforms that are slow or outdated

Capacity’s latest platform update enhances worker productivity

With the introduction of new features, Capacity provides a more comprehensive support automation platform for organizations.

Northern Light adds COVID-19 research and information to Clinician Insights

Northern Light applies its unique search and content aggregation capabilities to do its part during the current global pandemic

Cato Networks introduces solution to deliver remote work tools

With Instant Access for Cato SDP, enterprises can deliver large scale, secure, high-performance remote access worldwide at the flip-of-a-switch

Intelligent Education offers free teaching tools to boost remote learning during COVID-19

This will allow educators to make online courses quickly and easily

Igloo Software offers workplace bundle for remote working

Igloo provides solutions for employees to continue to communicate, collaborate, and share knowledge wherever they work

X1 provides search platform to remote workers at discounted rate

X1 is making its desktop productivity technology more accessible for remote workers globally

Smartsheet offers COVID-19 resources for government agencies

Smartsheet Gov is a secure, enterprise-grade platform designed for government agencies, built on AWS GovCloud (U.S.) and is a FedRAMP-authorized collaborative work management platform

Engineerica Systems offers access to Accudemia to Colleges and Universities transitioning to online learning

The center management and cloud based software allows center staff and students to arrange appointments and meet virtually

Tacton expands visualization for manufacturing

The improved offering shortens the sales cycle, reduces order errors, and educates customers by enabling real-time collaboration throughout the buying process

Fusion Risk Management unveils pandemic response toolkit

The company is offering dynamic emergency planning and response resource freely available

Remesh raises $25 million for to expand its AI research platform

Agile research platform to use funds to further expand product offering and drive strategic growth

Sinequa Intelligent Search platform now available on AWS

AWS Marketplace will enable clients to purchase software directly from AWS and have charges be seamlessly integrated into their AWS bill

Medicus IT acquires Nexus Practice IT to enhance healthcare resources

The combined entity is one of the largest healthcare-focused MSP in the country

Priority Software boosts mobile ERP application

Updates include expanded portfolio of out-of-the-box mobile apps and advanced Mobile App Generator capabilities

Siren 10.4 enables improved search across records

In 10.4 the key new feature is the ability to find the "shortest" paths across connected records

Creatio and Industrie Reply partner to offer automation solutions

The partnership will help companies automate their operations

OpenText acquires XMedius for $75 million

The acquisition will make OpenText a leader in secure information exchange and unified communications

Cadient Talent collaborates with EmployUs on employment referral platform

The solution will help clients attract and retain talent in today's labor market

Sage Clarity partners with Toward Zero to improve manufacturing analysis

Sage Clarity solutions are high-value options to improve manufacturing performance

Scismic to join the Digital Science family of companies

Digital Science welcomes Boston-based Scismic to the family to help improve diversity in the STEM workforce

Coveo In-Product Experience aims to enrich customer experiences

The AI-powered solution understands context, reduces friction, and enhances customer experience

LENSEC and Zensors partner on security platform using CCTV images and analysis

Zensors captures images from Perspective VMS to provide artificial intelligence

Zendesk transforms the customer experience with latest updates

New product suites democratize service and sales software by making it easy to try, buy, and use

OpenDS4AII is now an open source project to facilitate data science programs

OpenDS4All allows educators anywhere to access the information, built their curriculum, for free, and contribute back to the project so that it is constantly evolving and improving

Sourcegraph receives $23 million in funding round to expand

Sourcegraph Universal Code Search lets developers focus on solving problems, not struggle to find code while managing rapidly changing and complex codebases

Asset Control launches Ops360 solution

Ops360 offers a rich web user interface based on a new business domain model and RESTful API

Quzara assists AWS in receiving FedRAMP compliance

Quzara specializes in cloud security services, risk assessments and managed security services for government and commercial customers

CloudCheckr Federal receives FedRAMP designation

CloudCheckr Federal will enable United States federal, state, and local governments to securely govern their cloud infrastructure with its FedRAMP Ready cloud management platform

Conga improves its Digital Document Transformation Suite

Digital Document Transformation Suite offers new features that enable professionals to transform and automate

Verint Systems and Adobe expand partnership to power personalized customer journeys

The partnership will surface customer experience data to automate the process of predicting and acting on experience drivers

Coalfire becomes PCI SSC accredited for providing secure payment processing

The company is set to assess and validate next-generation PCI cyber defense

Signal AI releases new AI solution for the public relations sector

AIQ, the brain behind Signal AI's media monitoring and market intelligence platform, will upgrade the organisation's proprietary artificial intelligence

Reltio rebrands signature platform and enhances it with updates

Reltio Connected Customer 360 Release 20.1 enhancements make data teams more productive

Relativity to release Aero UI and support RelativityOne Government

Relativity modernized its aesthetics through the new UI

Kofax AP Agility Cloud offers accounts payable departments a new cloud solution

New intelligent automation offering provides flexible deployment and licensing options

Laserfiche reveals workflow bots for automating solutions

New features allow users to build more complete, end-to-end solutions for automating processes and boosting productivity

Thomson Reuters releases tool for understanding proposed federal legislation

The platform helps give users legislative insights

Knowable creates contract data management platform

The platform's goal is for clients to know what's in their contracts, translating dense legal language into data that's intelligently structured and impeccably accurate

InterSystems iKnow now available as an open source solution

Open source offering enables users to take further advantage of InterSystems iKnow advanced natural language processing capabilities

Luminoso creates tool to boost search in its natural language understanding platform

The AI Application will offer better search engine results

ibml introduces new generation of high volume scanners to enable digital transformations

New product offers transformative solutions for outdated information management processes

Digital Science and PLOS collaborate on integrations for researchers

Now Dimensions Analytics and API is available to PLOS

RevOps launches with $1.6 million in funding to improve sales productivity

The seed round is led by Gradient Ventures, Google's AI-focused fund

Mimecast Case Review offers upgraded e-discovery capabilities

These updates will help increase productivity for legal and IT teams

Akeneo introduces PIM 4.0, streamlining functionalities and innovations

New features include data quality insights, enhanced asset management, and API-based connections

SyncFab joins MOBI to create standard for blockchain

The company is helping to solve the external supply chain problem for industrial manufacturing

Using knowledge graphs and search for decision intelligence

From automated fraud detection and intelligent chatbots to dynamic risk analysis and content-based recommendation engines, knowledge graphs and machine learning are on the rise

M-Files and Konica Minolta deepen alliance

The partnership will enable users to benefit from Konica Minolta's existing document management solutions, strengthened by the M-Files next generation intelligent information management platform

Dimensions now provides a streamlined solution for dataset research

The move adds more data for academic research

Accounting software company FloQast receives $40 million in funding

FloQast close management software streamlines what has traditionally been a manual, error-prone process

AppZen introduces automation for financial and compliance processes

The enhancements help finance teams reduce spend, comply with policy, and streamline process

Lucidworks acquires Cirrus10 to further expand its ecommerce reach

The acquisition allows Lucidworks to offer the domain-specific solutions that ecommerce companies require to create personalized customer experiences

Rivet Logic joins Nuxeo Partner Program to help companies deploy smart content applications

This collaboration will enable Rivet Logic's clients modernize legacy systems, increase revenue, enhance customer service, reduce costs, and improve productivity

Zebra Technologies chooses LevaData to manage materials sourcing

LevaData can bring Zebra Technologies growth through digitization and AI enablement

Konica Minolta becomes a Google Cloud Premier Partner

This partnership will allow Konica Minolta to offer new solutions, facilitate customer migration to the cloud

Creating memorable digital experiences for customers

Delivering outstanding experiences across channels has never been more important for business success

ideaPoint collaborates with SAS on clinical trial data sharing tool

Improved data access helps pharmaceutical companies and academic researchers drive scientific innovation and advance medical care

Envistacom receives 3 key patents for virtualization

Core technologies enable the virtualization of a variety of real-time continuous processing transport system applications

How to prepare your enterprise content management platforms for the future

This KMWorld webinar focuses on how to future-proof your ECM systems

Upgrading to SharePoint 2019 and moving to a modern UI

Insights on the latest SharePoint and Office 365 upgrades

Virtusa introduces augmented reality and AI in latest platform update

Smart Field Force Management is aimed at communications service providers

Aaron Kalb at Alation explains how to make metadata matter

Making informed decisions requires taking good data and interpreting it well

Gaining insights with machine learning

This latest KM webinar focuses on how machine learning is the next transformer of business

LiveRamp releases solution to make navigating privacy compliance easier

Solution helps global clients comply with data privacy laws like GDPR and CCPA

Experts discuss digital transformation trends

This KMWorld webcast explores how enterprises are approaching their DX projects

Maximizing the digital workplace with new technologies and techniques

Experts discuss text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts in this KMWorld webcast

Using hybrid cloud for content in a modern digital organization

This KMWorld webinar explores real world approaches to hybrid cloud and content

Alfresco boosts information governance capabilities in platform update

Information governance supercharged with manage-in-place, AI-assisted search, federated search, and desktop sync

Grafana Labs offers Loki version 1.0

Loki is an open source logging platform that gives developers a highly efficient and cost-effective approach to log aggregation

Aviso reveals version 2.0 of its AI sales forecasting platform

The new and improved machine-learning framework is optimized for automated model building, prototypes for feature selection, and support for deeper prediction

Adobe Sign gets a makeover with new interface and integration updates

The features make it easier for end users (signers) to fill out and sign documents

enChoice completes merger with Adjacent Technologies

Aquisition will provide customers with larger and stronger team of ECM experts

Upland Software’s Altify streamlines the sales process in latest update

Latest release of newly acquired customer revenue optimization (CRO) solution, Altify, offers improved user experience, tighter integrations, and smarter analytics to further streamline the sales process

The 2019 KMWorld Readers’ Choice Awards Winners

With a diverse array of products, services and technologies to consider and the stakes getting higher for information-driven success, it can be challenging to make the right choices. There are many ways to learn more about what is available, such as accessing white papers, research reports, and webinars, as well as consulting with experts and peers. We hope the KMWorld Readers' Choice Awards list provides an additional resource to help make the job of identifying solutions to investigate easier.

Knowledge graphs take the stage at KMWorld 2019

Knowledge graphs built on top of semantic technologies, supported by machine learning technologies, can become a paradigm change in metadata management

Sifting through content with AI at KMWorld 2019

Metadata is the frame, it tells us what it is, what it's about, gives off inherited labels, impact and risk

Creating mindful knowledge management practices at KMWorld 2019

Mindful knowledge facilitation is maintaining a moment-by-moment awareness of the knowledge being absorbed, used, consulted, and shared while remaining cognizant of potential adjustments to leverage improvements and greater harmony

When search engines break bad: Recognizing when it’s time to switch search solutions at KMWorld 2019

Moving from the wrong search platform to the right one

AI is spearheading the future at KMWorld 2019

Knowledge sharing in the age of new technologies is being led by culture, people, and context. AI is at the forefront of this evolution

Transforming CX and support - KMW Webcasts KMWorld Live

The challenge that befalls every enterprise consists of three issues. These are finding the right answer, the right time, and the right person.

Using knowledge graphs to examine scenarios at KMWorld 2019

Moving beyond taxonomies and ontologies, the development of knowledge graphs starts to add the semantic layer needed to enrich and enhance all types of information

Evolving search engines with natural language understanding at KMWorld 2019

Effective search needs to move from the concrete to the abstract

Improving the digital workplace at KMWorld 2019

"We're in a time of transformation, the pace of change is increasing and we have to keep up with it, rating ourselves can help," said Geoff Ables, Managing Partner, C5 Insight, as he opened up his KMWorld 2019 session.

Revitalizing knowledge management at KMWorld 2019

Good knowledge management is building a network to gain different perspectives to solve problems

Get a basic primer on AI for KM at KMWorld 2019

At KMWorld 2019, Gordon Vala-Webb, CEO, Building Smarter Organizations and board member, International Association of Innovation Professionals, discussed the different kinds of AI, various tools, and more during his workshop, "AI 101 for KM."

NetApp launches new cloud updates to boost customer experience

Company introduces new simplified cloud experience for the enterprise, on- and off-premise

inSided partners with Gainsight to power online community customer engagement

inSided to deliver integrated community platform to scale customer product feedback and to support Gainsight's SaaS customer success goals

FocusVision implements new AI capabilities in survey platform

FocusVision gives users a powerful customer experience for faster end-to-end surveys with latest release

Verint Systems enhances its Knowledge Management suite

The update drives knowledge intelligently across customer touchpoints via the cloud

eGain enhances its customer engagement suite

The updates include conversational automation, augmented agents, full-spectrum analytics, and more

Dynata’s latest platform aims to transform the future of insights and marketing

Dynata Insights Platform will integrate market research with advertising solutions for the first time

Diyotta partners with Splice Machine and Clearsense to improve analytics for healthcare customers

Platforms integrate to reduce complexity and improve data analytics speeds for better clinical research and patient care outcomes

ManageEngine introduces ESM features in ServiceDesk Plus

The update manages service delivery across business functions on a common platform, provides a uniform service ordering experience for end users, and more

Okta launches a new suite of security solutions

New approach to security enables large enterprises to take meaningful action across their organizations to improve security

FloQast Connect 2.0 streamlines data connections

New connections spur accelerated adoption of close management software among larger organizations

XMedius improves document security in latest update

The update delivers powerful new security features for highly regulated industries

Vaimo secures ecommerce services with Sumo Logic

The implementation has made it easier for the company to adhere to security and compliance regulations

InterSystems simplifies the machine learning process with new solution

With new enhancement for InterSystems IRIS Data Platform, application developers can now easily add automation and predictions to applications without being experts

Taking content management to the next level

This KMWorld webcast explores how to boost content management initiatives

Gleeds improves business relationships with Introhive

Partnership signals Introhive's growing footprint within architecture, engineering, and construction (AEC) industries

Luminoso creates text analytics platform for unstructured data

Natural language understanding application for text analytics offers the fastest way for companies to get started with customer feedback analytics

Infutor introduces solution that cultivates predictive modeling solutions for the housing industry

Predictive modeling solutions deliver mortgage marketers accurate and cost-effective home equity and home valuations for more personalized offers and communications

Octopai unveils its Automated Business Glossary platform

The solution makes organizational data accessible to everyone and creates company-wide consistency

Workiva updates Wdata with automated capabilities

Upgrades allow organizations time to analyze their business performance for high-level decision making

Resillinc and LevaData collaborate on supply chain visibility platform

The partnership between Resilinc and LevaData will enable customers to deploy next-generation risk monitoring, detection and response

Amtrak improves mobile app for customer experience

Now with the app updates, customers can more effectively book, ticket, change, and monitor travel

EnterWorks extends partnership with IntelliTide

EnterWorks partner ecosystem accelerates as IntelliTide incorporates additional service offerings

Clearsense uses Io-Tahoe to accelerate smart data discovery for healthcare organizations

By taking advantage of Io-Tahoe's AI capabilities, Clearsense is able to automate its processes, reducing the resources normally required to complete the task manually

Cloudera acquires Arcadia Data

The addition of Arcadia Data's technology and expertise will accelerate insights for Cloudera customers

Kryon launches AI Booster to unify the RPA and AI experience

Together, a unified RPA and AI experience will be created to deliver smarter end-to-end deployment and management through a single, intuitive platform

Ex Libris and Altmetric collaborate on way to engage with scholarly article feedback

Institutions using the Esploro solution will benefit from greater insight into the influence and reach of academic research

John Snow Labs improves natural language processing solution

Spark NLP delivers state-of-the-art accuracy: production-grade versions of the best performing academic peer-reviewed results to date

Zensar partners with Aptos to focus on retail transformation

The collaboration will support Aptos' development of next-gen cloud applications, accelerating and extending its research and development and professional services capabilities

Crowd Machine releases newest app creation platform in beta

Crowd Machine rolls out continuous rapid digital transformation platform

Lucidworks receives a $100 million investment to further grow the business

All proceeds will be used to fund Lucidworks' continued growth and expansion

Odaseva releases security sandbox for Salesforce business customers

New Data App allows Odaseva users to anonymize all personal data in Salesforce Sandbox environments with One Click

Luminoso updates platform to conduct a more robust analysis of unstructured customer data

Luminoso Daylight now features advanced sentiment analysis in a no-code application for customer analytics

Transforming customer experience and support

This latest KMWorld webinar discusses how to supercharge customer experience and support

Kryon Process Discovery adds enhanced AI features

AI-driven Kryon Process Discovery v19.3 further increases the scalability and agility of enterprise RPA

MRI Software acquires LEVERTON

The acquisition of global PropTech innovator with market-leading lease abstraction solution strengthens MRI's end-to-end offering, while saving clients time and money

SugarCRM unveils new customer experience portfolio

The company is introducing an Intelligent CX Platform, No-Touch Information Management, and Continuous Cloud Innovation

AirDroid makes working remotely easier with new business solution

Ease of use, affordability, and features that enterprises truly want to deploy mark the entry of AirDroid Business to a marketplace keen on the robust Android platform

InsideView expands data platform to support customers

The updates include enhanced Data Matcher, Branch Data, and Data Diagnostics

ThetaRay updates analytics platform with better fraud detection for banks

New update brings Hybrid Learning and adds pattern clustering, DevOps tools, and enhanced cloud capabilities

QOMPLX receives $78.6 million to fuel growth

Latest investment will boost technology solutions for making better business decisions

SMA Technologies updates workload automation platform

The updates include added support for Microsoft SQL on Linux and more robust operational capabilities to streamline automation administration

ASG Technologies develops partner program

Partners will collaborate with ASG on product, program and policy direction

Solgari releases new browser-based solution to foster conversations

Converse is an all-channel communications solution

Zendesk releases connector for Amazon EventBridge to collect customer experience data

Native connector for Amazon EventBridge allows easy access to customer experience data across the organization

Progress updates its business rules management solution with REST

Progress Corticon 6.0 delivers a faster, more powerful, and easy to use automated digital decisioning system

eStruxture creates Channel Partner Program for variety of service providers

New move underscores eStruxture's commitment to offer more choice for enterprises worldwide

Creating and maintaining intelligent search

In this latest webinar experts discuss AI-driven search and text analytics

Coveo acquires Tooso, combining AI with ecommerce

The acquisition enhances critical AI capabilities to transform shopping experiences and boost conversions

Experts at Veritas offer tips to optimize Office 365

This webcast offers insight into complimentary tools for Office 365

Talla introduces training for customer support automation

Customer and agent interactions ensure data quality in training AI-based system to achieve high customer response accuracy

Pactera integrates host of AI upgrades into its OneForma platform

The newest version of the platform covers production steps, resource recruitment, training, testing, financial management and analytics all on one cloud-based environment

M-Files boosts Microsoft Office 365 solutions

The updates simplify daily work and drives user adoption by enabling access to Microsoft Office 365

Algolia launches its platform on Microsoft Azure

With Algolia on Azure, enterprises have another option for reducing their development and management costs by opting with a fully managed solution that removes unnecessary complexity

Dynamsoft boosts scanning capabilities

The new v15.0 SDK speeds up the initiating scan jobs process

Clause receives $5.5 million in latest funding round

Injection of funding further helps bring smart contracts to enterprise

Amplexor and Xillio partner to support digital transformation

This partnership aims to evolve the future of content services

TAIGER and Alaris form strategic alliance

The partnership aims to intelligently automate business processes

HighWire teams up with medRxiv to provide new preprint server

As the first digital journal hosting provider, HighWire continues to innovate and evolve publishers' capability

EnterWorks enters partnership with Perfa to offer e-commerce services

The agency will provide consulting services to customers and prospects of EnterWorks engaged in multi-domain experience management (MxM) implementations

Exterro Acquires Jordan Lawrence, combining e-discovery with improved security

The acquisition will allow enterprises to manage e-discovery along with privacy and security regulations

Intermedia integrates with Datto Autotask PSA

Integration streamlines invoicing and service ticketing for MSPs selling Intermedia's UCaaS offering

Upland Software and Microsoft collaborate on integration for financial teams

This integration will improve collaboration between teams

Adobe reveals AI-powered technology previews in Adobe Experience Cloud

New solution empowers enterprises to pilot new analytics innovations in real-time

Quik! introduces the Forms App for automation

The solution brings forms automation to companies of all sizes

Kryon is collaborating with Temasek Polytechnic to offer RPA certification

The collaboration will support automation industry growth

DocStar ECM Sales Order Automation platform is now available

The platform promises accelerated time-to-value, reducing errors, lowering costs, and improving operational visibility

Dimensions teams up with the Norwegian Centre for Research Data

The goal of the partnership is to increase the visibility of research in the Social Sciences and Arts & Humanities

Agorai cultivates five new partnerships

These five partners join Agorai's growing ecosystem of AI solution and data providers

Microsoft and Adobe boost partnership

These deeper integrations will make it even easier for enterprises and SMBs to work faster and smarter

Smartsheet extends platform for government agencies

Allows federal agencies to streamline processes to better serve citizens

ZipRecruiter creates intuitive employer recruitment product

Using its AI engine, ZipRecruiter evolves employer to employee matchmaking

Bpm’online launches new tool for process management and design

Bpm'online studio free will give access to tools for building processes diagrams with BPMN notation support

Pawscout receives $3 million in latest funding round

The funding will support additional growth and connectedness among pet communities in neighborhoods across the U.S. and Canada

Cleo partners with Astra to design an IFS ERP solution

The partnership aims to offer a seamless mechanism for enterprises to streamline end-to-end processes and drive business value

Troovo creates solution to automate enterprise payments

The new offering leverages Troovo's travel industry payments solution

dtSearch supports PDF 2.0 documents for search

dtSearch enterprise and multiplatform developer products instantly search terabytes across a wide variety of online and offline data types with over 25 search options

Calabrio acquires Teleopti to create a multi-tenant SaaS customer experience intelligent platform

These solutions will provide companies with internal and external analytics, and productivity tools that enhance customer and employee engagement

IBM introduces Watson Ads Builder

Watson Ads Builder can bring the power of DIY conversational design to brands

Microsoft enriches Yammer with new features

New capabilities in Yammer include updates for security, privacy, and compliance, live events in Yammer, and updated styling and formatting for conversations.

FileWave makes platform updates for Android users

The newest update features a Google collaboration for the new Android Enterprise API and supports Apple's spring release

Upland Software acquires Kapost

The acquisition adds $15 million in annualized revenues, strong customer base, and robust content operations solution for sales and marketing

SyncFab updates its manufacturing blockchain platform

SyncFab allows for the search and procurement of manufactured parts on a blockchain network

Crafting an information governance strategy

This latest KMWorld webinar explores information governance

NVIDIA announces new accelerated computing platform

The platform promises to perceive, understand ,and act in real time on continuous streaming data between 5G base stations, warehouses, retail stores, factories, and beyond

InMoment receives investment to accelerate growth

The XI Platform can synthesize disparate information from across an enterprise's first- and third-party data sources to drive high-value business decisions and foster strong relationships for companies with both customers and employees

Appian creates robotic workforce manager solution for Blue Prism

Appian's Robotic Workforce Manager solution for Blue Prism provides improved levels of visibility and self-service to business users

Verint Systems introduces improved automation abilities

The new Workforce Engagement enhancements use automation at key points to improve the experience for customer and employee alike

ABBYY FlexiCapture receives REST API and real-time upgrades

The new FlexiCapture REST API simplifies integration and use of ABBYY's advanced capabilities all orchestrated and driven within their core business application or service

Sinequa to collaborate with Aurexia on AI solution

The companies will provide customers with powerful intelligence solutions that extract value from financial data and surface actionable information across all business functions

Grabyo and Flowics collaborate to enhance interactive viewing experiences

Grabyo and Flowics partner to simplify real-time audience interactivity for live video on social and digital platforms.

FinancialForce introduces ACCELERATE tool

This release is designed to deliver customer success throughout the entire customer lifecycle experience

Mimecast releases new regulatory solution

Mimecast Supervision will help financial organizations meet compliances

Dynamic Signal integrates with SharePoint

Dynamic Signal's Microsoft integration extends the reach of SharePoint content to employees

Sinequa redesigns platform for improved user experience

Evolves the way the platform presents insights to end users

Glassbox patent for recording web sessions approved

The patent is for a proprietary tech that enables not just client-side recording, but server-side as well

Luminoso updates ConceptNet

New features include support for more languages and words

AI in customer and employee engagement

This latest KMWorld webinar focuses on AI and how to implement strategies for employees and customers

UiPath releases RPA solution on Microsoft Azure

This deployment benefits both new and existing Azure users as it provides the ability for existing users to easily scale robot deployments as needs change

Impartner collaborates with Microsoft on sales support

The joint solution allows teams to glean sales information

Utilizing cognitive computing and AI in Knowledge Management

This latest webcast explores cognitive computing and AI options

HighWire issued patent for its Vizor Rejected Article Tracker

This technology can monitor the competition, evaluate the strengths and weaknesses of editorial policies and support evidence-based decisions to guide changes to journal strategies

Serve adds mobile warehousing technology to its platform

The service reduces the distance between the warehouse and end-user

ABBYY creates mobile capture kit

Businesses can improve customer retention and accelerate digital transformation by engaging customers via their preferred channel

Upland Software acquires PostUp

The acquisition will offer customers the ability to determine highly targeted audience segments to drive audience growth and generate new revenue streams

Automation Anywhere and Toptal collaborate on creating digital workers

Toptal's expert network will leverage this new "digital workforce" to implement and automate repetitive, work processes and help solve critical business issues

Serve boosts security with fingerprint recognition technology

The new service closes the loop in delivery, security, and custody

Auditchain partners with Monax on blockchain-based legal products

This partnership supports legal and audit certainty in real time

Lenovo chooses LevaData to collaborate on AI

Lenovo has turned to LevaData's Cognitive Sourcing Platform which will investigate how AI and machine learning impacts Lenovo's procurement procedures

Augusta HiTech creates blockchain-powered electronic medical record solution

One Med Chart is a user-driven universal medical record and health information repository designed to give individuals the ability to monitor, improve, and keep track of their health through a user-friendly wellness app

Brother now integrates with OnTask by Accusoft

Businesses - SMBs in particular - can now use OnTask-enabled Brother devices to automate document workflows for remote collaboration, detailed workflow visibility and tracking of critical documents, and more

InterSystems releases data platform connector for Microsoft Power BI users

Connector accelerates access to, and deployment of, InterSystems IRIS data platform

Ivalua launches new search capabilities

Search360 allows users to search seamlessly across hosted and external catalogs, view results in real-time, compare items side-by-side and checkout for approval

Serve integrates facial recognition technology into blockchain platform

This release brings forth a new paradigm in securing various types of deliveries where chain of custody and proof of delivery are critical

Greenphire releases robust tax solution for the clinical trials market

This new release supports tax compliance

CGS partners with UiPath to create automation solution for outsourcing services

The strategic partnership is to address growing demand for enhanced CX and transforming the company's processes

ABBYY releases platform that works in tandem with AI to power the digital workforce

ABBYY Vantage empowers business users to accelerate digital transformation goals

Squelch receives $12 million in latest funding round to expand outreach for its CX platform

The funding will bring the company's platform to a broader number of customer experience professionals.

FloQast boosts accounting software with AI updates

The addition of FloQast Matching frees up teams from mundane tasks so they can be more strategic and ultimately, more effective

Thomson Reuters and Alteryx form partnership to make tax season easier

Partnering with Alteryx will not only streamline workflows for tax technologists, it will also provide greater efficiency through enhanced data automation and analysis

Branch joins the Kronos Workforce Dimensions Technology Partner Network

The partnership will bring mobile-first pay, communication, and staffing technology together

DocuSign expands partnership with Seal Software with latest investment

Additional intelligence and deeper AI partnerships will be added to DocuSign Agreement Cloud offering

CGS forms partnership with Verint Systems

This partnership aims to deliver a complete solution for technical support and customer care for financial institutions and other regulated industries

Domo introduces new platform to improve user experience

Domo Stories aims to close the data literacy gap and help customers get more value from their business data

Snowflake Computing joins Adobe Exchange partner program

Integration will allow joint customers to embrace data-driven decision making

ASG Technologies boosts enterprise-wide content workflow capabilities

Mobius 9.1 can to match the velocity of evolving business user needs

Bright River integrates with StyleShoots to automate connection between production and image editing

Now, files travel seamlessly between the two stages of the photo studio's workflow, enabling an easier and more efficient process

Adlib Software’s latest update expands list of ecosystems to grab data

By combining RPA with data from all sources including unstructured data, companies can achieve end-to-end process automation

Kofax boosts robotic processes with RPA 10.4

Kofax RPA 10.4 enables enterprises to scale automation programs

Expert System enhances knowledge graphs and NLP in latest update

Cogito 14.4 boosts AI capabilities

Infogix and RNL form partnership to extend data governance solutions to the higher education industry

The partnership will contain the growing volume of data so it can be thoroughly analyzed

Perfecto unveils an AI-driven codeless testing solution

Perfecto Codeless will make it easier for employees of all skill levels (not just developers who have coding experience) to write and maintain automated tests wherever and whenever

BitTitan adds enterprise-grade coexistence capabilities specific to Office 365

The offering provides greater flexibility for migrations

Cleo partners with Sage to extend its solution into a variety of enterprise applications

With this Cleo partnership, businesses leveraging Sage Intacct can increase their operational and transactional power by easily integrating financial management processes into their overall business processes

Outlaw enhances contract platform 

Outlaw applied best practices from other industries, such as the tools developers use to collaborate on code, to develop a better tool for keeping contracts moving

Contentful updates platform with new content management features

These new features give greater flexibility to authors and content managers

Serve launches global delivery service built on blockchain technology

The new offering will help transportation, logistics and retail industries

Toast creates suite of features to enhance the guest experience

Toast Guest Feedback allows restaurant owners to collect and immediately act on reviews before negative ratings impact revenue

Upland Software streamlines cloud products into seven cloud solution suites

Each suite contains multiple purpose-built cloud solutions

CallMiner offers new solution for gaining enhanced customer experience insights

CX Solution Pack will offer enhanced customer experience insights from every voice conversation

Luminoso releases platform for analyzing mixed datasets of customer and employee feedback

Score Drivers uses machine learning to automate finding correlations between open-ended text feedback and quantitative ratings

Doxly now integrates with iManage

Legal professionals can now perform a seamless transfer of documents between Doxly and iManage

Nintex acquires RPA provider EnableSoft

Foxtrot offers a platform to make the creation and deployment of RPA bots faster and easier than ever before, making it cost effective, enabling a broader set of people, and delivering rapid ROI

Intermedia releases platform to monitor and maintain UC performance in real time

Intermedia Unite Envision helps partners to improve customer support

Cleo updates cloud integration platform for e-commerce

Provides flexible architecture to allow customers to choose between self-service and managed services models

Voicesense adds predictive analytics to call center operators in latest solution

The technology predicts how customers will interact with agents

inRiver releases onboarding e-commerce platform

Teams can now quickly and easily manage the flow of product information from partners and suppliers seamlessly via Contribute

Informatica acquires AllSight, gains boost into customer insights

With the AllSight acquisition, Informatica accelerates its data hub strategy to enable its customers with the most robust, trustworthy single source of truth for their customer data launches first conversational marketing platform

The platform introduces chat bots and assistants that will interact with customers using a Natural Language UX/UI

SoftMaker enhances FlexiPDF with new editing capabilities

This latest version gives users greater editing abilities

Bridgeline Digital acquires natural language site search and analytics products

The acquisition will boost Bridgeline's place in the e-commerce market

Laserfiche reveals new updates to its ECM software

Laserfiche will offer expanded analytics tools

Lexalytics allows entire NLP product suite to deploy in any environment

The move allows users to process unstructured data for any computer environment

Akeneo unveils AI product library along with host of new updates to its PIM solutions

Along with this new library, Akeneo PIM Enterprise Edition 3.0 also introduces additional features aimed at increasing productivity and collaboration

Adobe Experience Manager gets boost from AI updates

New innovations in Adobe Experience Manager make processes easier for marketers and IT professionals

WinMagic updates security platform

Updates include improves user interface, new encryption options, and more acquires Connotate

The deal will enable to bolster its web data integration

Easy Projects releases AI-powered forecasting tool

Project managers will be able to optimize the delegation of tasks and resources alongside the organization-wide manageability and visibility provided by the platform

Mavenlink unveils Personal Utilization Manager

Mavenlink's new Personal Utilization Manager delivers key utilization data to managers and individuals in context and in real time, negating the need to wait for weekly, monthly, or quarterly reports

Zingbox’s IoT Guardian platform becomes VMware-ready

This solution is advancing convergence, and enabling organizations to improve operational efficiency and security by employing the latest processes, technologies, and business models

Red Box partners with Global Relay for voice capture search and security

Customers will benefit from seamless integration with Red Box utilizing their export broker and email bridge functions to securely push both voice and highly accurate transcriptions of conversations into Global Relay Archive

Docxonomy and fme partner to release document classification solutions

The partnership strives to improve document quality

TomTom and Microsoft extend partnership

The partnership allows native support ranging from building map-based dashboards to visualize IoT spatial analytics to mobility scenarios for vehicle movement

Infobip integrates with Oracle Responsys to assist digital marketing communication

The integration will allow businesses to communicate with clients more transparently

SmartRecruiters introduces enhancements to recruiting platform

Latest release introduces custom hiring team roles, user-defined access permissions, field recruiting app permissions, and configurable candidate consent request templates

Looking ahead at KM trends for 2019

This latest KM webcast explores hot topics for 2019

Cinnamon AI receives $15 million in latest funding round to expand its AI-powered document reader

The funding will enhance Cinnamon's AI-powered cognitive document reader

Fenergo launches self-service platform for financial institutions

The platform is designed to enable the rapid deployment of end to end digital customer journeys via next generation onboarding

SAP acquires Qualtrics

Will enable customers to manage supply chains, networks, employees, and core processes better

Systemware releases updated Content Cloud platform

The upgrades introduce data masking; better metadata tagging, indexing, and management; and more

Gladson to brand portfolio as Syndigo

The announcement makes Syndigo an end-to-end provider of synchronized product content and syndication

Octopai releases cloud metadata management automation solution

The solution gives Microsoft customers the ability to discover data quicker

Enterprise content management and the future

In this KMWorld webinar, learn how content services can transform information management

SAGlobal reaches deal with LexisNexis for LexisOne

The move will consolidate platforms to offer cloud-based practice management and business development solutions for law firms

Alation receives $50 million in latest funding round to further its data catalog innovations

The funding round will allow Alation to expand its data catalog capabilities

BP Logix and DesTech form partnership to create “one-stop shop” solution

DesTech will help clients digitally transform their businesses with an easy-to-use, low-code platform.

CyberGuard integrates with Unitrends in latest update

The integration will strengthen CyberGlass' ability to monitor threats across the enterprise

Gladson acquires Edgenet to empower users with a single source provider of product information

The acquisition will assist e-commerce providers deliver and maintain complete and consistent product data across their operations

Foxit Software combines the power of its latest acquisitions to produce PDF Compressor Version 8

PDF Compressor Version 8 combines the technology of CVISION and LauraTech to create an advanced document converter

Creating a Collaborative Environment for Business Intelligence

This latest KMWorld webcast explores moving toward a DevOps culture

Dynamsoft Enhances its Barcode Reader Kit to Perform Cross-Platform

The new JavaScript barcode reader supports real-time localization and decoding of various 1D and 2D barcodes from static images

Seismic Raises $100 Million in Latest Funding Round

Seismic plans to use the new round of funding to accelerate growth in global markets and product innovation

Microsoft Chooses Mopria’s Print Solution with Latest Update

The Mopria print technology supported by Windows 10 lets users easily customize color, print quality, resolution, number of copies, duplex, paper size, page range, media type, orientation, input tray selection and output bin selection

Algolia Releases Tool for Customizing Searches

Personalization allows users to tailor specific searches

Adobe Introduces New ID System with the Help of Machine Learning

Government ID Authentication aims to take the pain out of verifying a customer's identity

Discovering Knowledge Insights with Cognitive Computing

This roundtable webinar discusses cognitive computing and what it can do for your organization

Trustwave SpiderLabs Creates Scanning Tool to Find Information Quickly

Scavenger can pinpoint files and folders throughout an organization

LexisNexis Releases AI-Enhanced Solution for Law Professionals

Context analyzes tens of millions of court documents and extracts specific language that will resonate with a particular judge

Akumina Raises $7.5 Million in Latest Funding Round to Grow its Digital Employee Experience

The platform integrates with leading enterprise cloud applications, enabling businesses to quickly create customized, branded, and multilingual digital workplaces that put the right information at the right employees' fingertips

Contentful Raises $33.5 Million in Funding Round to Expand its Content Management Platform

The newly acquired capital will be used to further strategic partnerships, expanding on the recently announced Solutions Partner Program that was launched to help digital agencies and their clients modernize their technology stack for multi-channel content development and delivery

Tangoe Acquires MOBI, Enhancing the Managed Mobility Services Space

This combination will give Tangoe customers the immediate benefit of access to the most powerful MMS solution on the market and provide MOBI clients' access to our global TEM capabilities

Mopria Alliance Releases Mobile Scanning App

Mobile scan functionality means users can send their scanned files directly to email, file browsers, document viewers, or cloud services like Dropbox, Evernote, Google Drive and more.

Quick Base Improves Mobile Capabilities for Workers On the Go

The app more tightly integrates Quick Base with smartphone features, including the biometric authentication, making it easy and secure to access to Quick Base applications and data

Informatica Introduces Data Hub Architecture to Monitor Customer Engagement

Modular, hybrid microservices architecture leverages metadata-driven AI

Using Knowledge Management to Improve Customer Experience

This latest KMWorld webcast stresses the importance of the customer experience and how KM can help

Get Caught Up with the Artificial Intelligence Basics

This KMWorld webcast gives a basic primer on AI

HID Global Releases Mobile Solution for Client Authentication

HID Crescendo Mobile gives secure cryptographic credentials to users without the need or expense of shipping smart cards or smart card readers

Priority Software forms Collaboration to Enable Real-Time Analytics for ERP Customers

The partnership allows ERP customers to gain a full view of their analytics

Aprimo Updates its Suite of Digital Asset Management Tools

Aprimo boosts its suite with new integrations, eliminates manual jobs, and more

Kofax Enhances AI Functionalities for the Digital Workforce

Kofax RPA's unique architecture and complementary "smart automation" solutions in its Intelligent Automation platform enable enterprises to plan, deploy, and manage a digital workforce that scales

UCB and Verint Release Digital Health Assistant App

The app utilizes a conversational, virtual health assistant powered by Verint's Intelligent Virtual Assistant (IVA) solution

Diligen and NetDocuments Form Partnership

The integration will allow users to analyze legal documents for accurate reviews

BloomReach Introduces Collaboration Features for the Enterprise

With brXM v13, BloomReach introduces Enterprise Collaboration with Multi Team Support

SDL Introduces New Tools for Launching Multilingual Content

SDL's next-generation NMT 2.0 solution has been developed with and for enterprises that require deployment flexibility to rapidly process high volumes of multilingual content for a global audience across multiple use cases and scenario

IntelliChief Boosts Workflow Platform

AI-powered Document Capture Tracking enhances the information audit trail

Adobe and Dropbox Partner on E-Signature Integration

Adobe Sign makes it easier than ever to incorporate e-signatures into the way individuals and companies of all sizes do business.

Important Insights Into Creating a People-Centric Workplace

Geoff Ables, managing partner, C5 Insight, offered his best tips at KMWorld 2018

The Importance of the Digital Employee Experience

If employees are the heart of the business, company policies should reflect that, said Rebecca Rodgers, principal consultant, Step Two, during her KMWorld 2018 session

Getting Back on Track to Thinking Creatively to Make Better KM Decisions

With the proliferation of "always on" culture, workers are stressed more than ever before, leading to 77% of employees being distracted at work

KM and AI, Working to Eliminate Bias and AI’s Role in the Future

Daniel W. Rasmus, founder & principal analyst, serious insights and Bellevue College, Faith and AI, discussed the future of KM and AI at KMWorld 2018

Best Practices for Using AI for Future KM Programs

When datasets are too large and decision nodes are many, AI can help make the best decisions

Industry Veterans Share Their Tips and Tricks for KM

Two KM veterans shared their insights at KMWorld 2018

Taxonomy and its Applications in Business

Taxonomy is becoming increasingly important as data continues to grow according to a series of use cases presented at Taxonomy Boot Camp 2018

Creating Effective Taxonomy for Fast-Changing Industries

At Taxonomy Boot Camp 2018, Daniel Hooker, senior item taxonomy analyst, Target Corp., described how to measure Taxonomy effectiveness

Taxonomy Experts at Indeed Discuss How they Built and Managed the Job Searching Database

Experts discussed how they classified one of the largest job listing databases

Conversica Receives $31 Million in Latest Funding Round, Will Extend AI Technology

Conversica uses conversational AI technologies to power intelligent assistants that automate routine business conversations

Calabrio Releases Calabrio ONE with Speech Analytics and Other Workforce Management Features

Calabrio ONE includes a variety of updates to allow users to provide a single view of the customer for an improved experience

SmartRecruiters Introduces SmartCRM

SmartCRM helps recruiters find the best candidate

Pramata Simplifies the Billing Process with Release of New Platform Update

Pramata's platform simplifies and speeds the deployment of a broad range of revenue leakage solutions needed to help billing and finance teams

Unifi Software Boosts Data Catalogue with Natural Language Search

The Unifi Data Catalog and Unifi Data Platform Version 3.0 offers a suite of self-service data tools that are inclusive of data preparation alongside data catalog

Neural Technologies Releases Platform Supporting Event Data from Business Processes

Optimus Ecosystem has built in big data capability and powers its own event data lake, which has the capability to manage and store infinitely scalable volumes of event data

OpenText Makes Customer Service in the Cloud Easier

The integration of Qfiniti with Amazon Connect signals a new standard in cloud-based customer support and workforce optimization

RedPoint Global Enhances Data Marketing Capabilities in Latest Update

The RedPoint Customer Engagement Hub allows organizations to better recognize customers through enhanced capabilities

NOS Microsystems Releases Encrypted Cloud Platform

get2Clouds secures intellectual property and offers protected messaging

LogMeIn Introduces New Support Solutions for Employees

Both products bring the IT Help Desk directly to the employee to offer a much simpler and more efficient support experience.

FileWave’s Latest Update Supports Apple’s Fall Releases

FileWave v13 allows users to leverage Apple enhancements

Breakthrough Technologies in Knowledge Management

This KMWorld webcast explores a variety of breakthroughs in Knowledge Management

Kapost Creates Suite of Tools for Content Operations

These two new tools will support marketing teams

Tangoe Launches New Product Strategy, Looks to Machine Learning and AI

Intelligent automation extends to every aspect of the Tangoe Atlas Platform and its managed services including touch-free processing of invoices, integration, reporting and analytics, and optimization

SDL Releases Provides Document Translation in New Platform for Legal Professionals

The SDL Multilingual eDiscovery solution will allow legal professionals to translate any document, anywhere

Progress Updates Kendo UI For Users with Disabilities

Kendo UI now meets all 17 criteria including mobile accessibility, help for individuals with low vision as well as cognitive and learning disabilities

Wrike Adds Tableau Connectors, Boosts its Work Management Platform

Wrike Integrate allows users to automate complex workflows at scale across people and teams

Adobe Continues to Revolutionize the PDF with Latest Update to Acrobat Document Cloud

Adobe Acrobat Document Cloud will centralize how people connect and use PDFs

InterSystems Launches Solution to Extract Value from Healthcare Data

InterSystems IRIS for Health extends the power of the data platform with healthcare-specific capabilities necessary to build today's real-time connected care solutions

SearchStax Releases Cloud Solr Service on the Google Cloud Platform

SearchStax Cloud Solr allows support for Solr in the Google Cloud Platform

Perfect Sense Enhances its Content Management Publishing System in Latest Update

Brightspot 4.0 offer users with a variety elements to customize content

Slack Acquires Astro Technology to Streamline Chat and Email

The acquisition will allow Slack to further unify chat, email, and boost search

Tangoe Boosts Platform with Enhanced Expense Management Features

Tangoe Atlas 18.3 adds new usability, automation, and operational enhancements

ManageEngine Integrates with Zoho People, Offers Synchronization of Employee Data

The integration allows IT to identify active user accounts

ZaiLab Enters Partnership with Intelisys

The partnership will help ZaiLab grow in the cloud-based contact center industry

CoolTool Creates Platform that Gives Real-Time Insight into Customers

The platform gives researchers real-time feedback from customers

Nasuni Unveils Multi-Cloud Solution to Ease the Migration of Unstructured Data

The solution provides applications and users access to unstructured data

Cloudian Joins the iRODS Consortium to Better Unify Metadata Cataloging

With the iRODS rule engine framework, users can completely automate an organization's data management policy

Veritas Technologies to Provide Government Agencies with Data Protection and Cloud Services

The agreement brings Veritas' enterprise data management portfolio to all eligible federal, state, local, and tribal government agencies

Keller Williams Chooses CognitiveScale to Power AI Projects and Innovations

Using CognitiveScale's Cortex5, Keller Williams will increase the velocity of its AI initiative implementation

Forming Data Governance Strategies for the Enterprise

This latest KMWorld webcast explores data governance practices

Foxit Software Releases Signature PDF Platform on Mac

PhantomPDF will allow Mac users to edit PDFs

HFTP AND HTNG Collaborate to Foster Tech Initiatives in the Hospitality Sector

The partnership will allow the two entities to collaborate on tech solutions to create industry standards, best practices, and more

Alation and First San Franciso Partners to Collaborate on Modernizing Data Governance Processes

This partnership will meet the needs of Chief Data Officers

iManage Acquires Elegrity to Boost Capabilities in Risk Management

The acquisition will allow iManage to bolster key risk and compliance processes

Yotpo Launches Solution on Ecommerce Platform

Volusion gives merchants new pathways to sales

SDL and DivvyHQ Collaborate to Offer Content Planning Services

The partnership will provide customers with greater control over their content planning

NVIDIA Adds Support for Microsoft Azure

Users will gain access to GPU accelerated applications

Pluralsight Unveils Tool for Assessing Technology Skills

Role IQ measures a collection of skills an individual needs to be successful in their role

IRI Offers Data Security Solution for Masking Data in Text Documents

DarkShield allows data governance teams to structure, classify, and audit data in unmasked or masked condition

NewsCred Eases Content Creation Process with Idea Lab

Idea Lab integrates search within content creation

Panzura Unveils Platform with Greater Visibility and Control of Data provides search, analysis, recovery, and control of multi-cloud data

Nylas Secures $16 Million in Funding Round

The funding will allow Nylas to expand its inbox data tools Achieves Speed Record with NVIDIA

DIU and will be releasing software to allow anyone to easily train and monitor their own distributed models on AWS

Algolia Launches Partner Program for Better Search Experiences

The goal of the partner program is to help organizations build search solutions Strengthens Digital Identities for Government and Healthcare can help government and healthcare entities keep sensitive information secure

Aderant Acquires BillBlast to Expand Suite of Products for Law Professionals

The acquisition gives Aderant e-billing capabilities

Envorso and Signafire Team Up to offer Access Across Product Lines

The joint offering will allow customers to use all types of data and secure it across the enterprise

Serviceware Acquires SABIO, Integrates Knowledge Management into Platform

The acquisition will enhance Serviceware's ESM platform

Lexalytics Extends Support for Data Processing in the European Union for GDPR

This gives companies transparency when it comes to GDPR and other security requirements

TotalDiscovery and Oasis Discovery Partner to Provide Law Firms with Better Data Capabilities

The integration allows Relativity clients to maximize both tools in seamless, automated way

ManageEngine Updates Allow Users to Back Up and Restore Email

RecoveryManager Plus allows organizations to back up all mailboxes in Office 365

Silwood Technology and Collibra Partner to resell Safyr

The partnership will allow companies to incorporate metadata from a variety of leading CRM packages

Mavenlink Launches Integration Platform For Professional and Marketing Services

M-Bridge is an integration platform that allows teams to integrate key apps for better collaboration and document sharing

Splice Machine Partners with PIN to Create Better Doctor/Patient Outcomes

Treatment Advisor will utilize data and machine learning to help clinicians better predict outcomes and treat patients

The Mopria Alliance Boosts Print Service for Mobile Devices

Wi-Fi direct printing allows mobile devices to connect to a compatible printer without joining a traditional Wi-Fi network

Entelo Promotes Hiring Diversity with New Update

Unbiased Sourcing Mode will give recruiters a new tool when looking to hire on merit alone

NICE Expands Language Selection for its Text Analysis Platform

The text by Rosette boosts NICE's ability to gain insights from customer conversations

Adobe Introduces Mobile Way to Convert Documents into PDFs

Adobe Vision app works with Samsung's Galaxy Note 9 to convert any text doc or image into a PDF

MessageBird Creates Platform for Unifying Customer Interactions

Programmable Conversations will connect interactions across a variety of platforms

Dell Boomi Accelerates Employee Onboarding with New Solution

Onboarding Solution Accelerator enables companies to bring together processes and workflows across the organization

DataStax and Publicis.Sapient Partner to Bring E-Commerce Solution to Microsoft Azure

The Rapid Commerce solution increases business value for e-commerce

Afinety Acquired by Netgain to Boost Legal Team Solutions

The acquisition adds legal cloud platform to Netgain's suite of products

MessageBird Integrates WhatsAPP for Business API into its Platform

The integration with MessageBird enables businesses to provide SMS fallback for urgent messages to ensure customers receive the intended communication regardless of internet access

HighQ Acquires Legal Anywhere

The acquisition will expand intelligent work platforms for law firms and corporate legal departments

Nintex Acquires Promapp to Optimize Business Processes

The merger will allow Nintex to create new tools to better optimize enterprise functions

Silwood Technology and IDERA Partner to Resell Safyr

IDERA will boost support for customers invested in ERP and CRM systems

Provalis Research Boosts its Text Mining Software with Better Search Capabilities

WordStat 8 makes finding information easy

Cognitive Computing and the Future of Knowledge Management

Cognitive computing is changing the way future generations will utilize search

GDPR is Here, Experts Weigh in on What’s Next

Experts reflect on the importance of GDPR and how businesses can adhere to the new guidelines quickly and easily

Innovit Releases Solution to Help Meet Regulatory Compliance

The UDI Multi-Connector helps medical device manufacturers meet new regulatory requirements

Algolia Introduces Solutions to Improve Search Results and Measure Performance

The A/B Testing featured provide product teams with tools to improve relevance of search results

Sapho Introduces Consolidated Identity System

Consolidated Identity allows employees to access data and complete tasks on one single user interface

Knowledge Management and Moving to the Cloud

This KMWorld webinar explains how cloud is a useful knowledge management tool

Talend and Knowledgent Collaborate on Data Management Solution

Kartridge MDM 360 allows healthcare and life science users to easily locate, combine, cleanse, analyze data and more

How Enterprises can Optimize SharePoint Strategies

In this KMWorld webcast discover how the enterprise can migrate to SharePoint successfully

Utilizing Intelligent Search in Modern Enterprises

This KMWorld webinar explores the possibilities of intelligent search

Mavenlink Pushes Real-Time Updates for Business Projects

Project Pulse supports project owners, making it easier to control and see the flow of information

Innovit Introduces Product Information Management System

PIM Lite enables suppliers with tools to better manage product data

Calabrio Enhances its Platform for Customer Engagement and Analytics

Calabrio ONE helps pinpoint customer trends

Ephesoft Enhances Platform to Speed up Data Capture and Analysis

Ephesoft Transact 4.5 transforms the ability to capture documents

Yotpo Releases Customer Analysis Solution

Insights allows businesses to tap into artificial intelligence for customer insights

OneLogin Creates Platform to Monitor Access Privilege and Security

OneLogin Access allows users to configure access privileges to better secure platforms and application

StreamSets Creates Platform that will Help Companies Meet Data Privacy Compliance

StreamSets Data Protector centralizes data protection policies between all inbound pipelines

Workiva and Anaplan Form Partnership for Performance Management Integration

The combined solution will allow users to automate and structure planning and analysis processes

Datawatch Corporation Launches Platform for Data Preparation and Analytics

Datawatch Monarch Swarm creates an environment for sharing and validating data

Silwood Technology Releases Integrated Platform with SAP Capabilities

Safyr will give SAP users the ability to glean insights from Silwood Technology and SAP platforms

Smartling Collaborates with Contentful on Translation Solution

Smartling's Connector can translate and manage content across multiple languages

Infutor Unveils ID Max Making it Easier to Identify Information

ID Max will help marketers grab data

Maana Launches Knowledge Graph Platform with Self-Service Capabilities

Maana Q provides knowledge workers with a intuitive user experience

Canopy Health Reduces Costs and Improves Patient Experiences with Progress Health Cloud

Canopy selected Progress Health Cloud to streamline patient digital experiences

Looking Ahead at Knowledge Management Trends in 2018

Organizations are demanding natural language understanding from their customer intelligence, manuals and documentation, line-of-business reporting, portal interfaces, and more

iManage Boosts Extract and Insight Platforms for Lawyers and Other Professionals

These updates automate AI for knowledge management professionals

Deloitte Continues Partnership with Relativity

The partnership allows organizations to hone critical business processes

IntelliChief Upgrades Platform to Streamline Transaction Document Management

The platform reduces manual data entry into ERP and departmental business systems

Utilizing Office 365 to Become a Successful Knowledge Driven Organization

This latest KMWorld webinar focuses on how Office 365 can tie your business together

Getting Ready for the New General Data Protection Regulation

GDPR raises several risks for companies

How Cognitive Computing is Shaping Knowledge Management

Being information-driven requires relevant insights in context

Hyland and Jopari Partner to Offer Service for Exchanging Information

OnBase Mackinac will enable users a safer environment to exchange information

Mavenlink Now Integrates with Slack

The integration allows Mavenlink customers to smoothly transfer project information into Slack

A2iA Chosen as Processor for Alogent Cloud

By integrating into Alogent Cloud, financial institutions gain more control over their destiny

Progress Health Cloud Offers Healthcare Providers Digital Patient-Care and Connected-Care

Progress Health Cloud gives healthcare organizations the ability to create patent applications to any device

Hyland Offers New Application that Delivers Flexible Contract Management

The updates include key features that enhance the user experience and Zilkr Partner to Deliver New Platform to Telecommunication Services

The integrated platform will automate and streamline services for telecommunications

Breakthroughs in Knowledge Management and Recommendations for Getting Data Under Control

This latest KMWorld webinar explores the evolving knowledge management landscape

OpenText Enhances its Platform, Transforming Analytics, AI, and IoT

OpenText Enhancement Pack 3 will allow users to embrace a full digital transformation

Datawatch Monarch Swarm Updates with New Team-Based Analytics and Governance

Monarch Swarm empowers teams to create and govern trustworthy data

AVST and collab9 Continue Shared Movement to Accelerate Adoption to Cloud

This partnership furthers AVST and collab9's commitment to deliver cloud integration services for federal, state, and local governments

Hyland Completes Acquisition of Perceptive, Enhances Support for Healthcare Organizations

By uniting these two organizations Hyland can deliver exceptional services to the healthcare industry

MEGA International Launches Upgraded Version of HOPEX IT Architecture

The updates support evaluation of IT assets to shape current and future applications and IT infrastructure

movingimage Extends Partnership with Akami Technologies to Deliver Fast Video Content

The partnership will allow users to gain access to video content on any device, anywhere, while enabling enterprises to take advantage of Azure

Workday Releases the Workday Prism Analytics Platform

Workday Prism Analytics will allow users to access and analyze any type of data to answer HR and finance questions

iVantage Health Analytics Launches a Performance Management Platform

iVantage Performance Manager will provide hospital and health systems with information and insight they need

Ceridian Creates a Dayforce Software Partner Program

The partner program gives Ceridian software partners access to API integrations to improve employee communications Becomes FedRAMP Ready to Provide Technology to Store Government Data's solution can now offer more identity proofing solutions for the federal government

K2 Launches New Platform that Allows Organizations to Automate Areas of their Business

K2 Cloud and K2 Five can help organizations deliver powerful process automation

InsideView Collaborates with ABM to Create a New Solution for B2B Marketers

InsideView Target provides marketers with better searching tools

Syncsort and ASG Technologies Partner to Deliver Combined Data Governance Initiatives

The collaboration will enhance data governance and regulatory compliance

Healthcare Payers and Providers Tap OnBase by Hyland for Information Management Needs

OnBase is being used to streamline clinical and administrative content

FinalCode Improves Signature Platform with Security and Usability Features

FinalCode 5.3 introduces a host of updates that allows users to secure their documents

BackOffice Associates Unveils Platform for HR Professionals to Better Align All Data

The solution aligns data with the latest organizational standards

SpringCM Achieves FedRAMP Certification to Protect Government Documents

SpringCM allows federal agencies to meet strict government security requirements

TotalDiscovery Boosts Legal Platform, Streamlining the Search Process

The enhancements improve search and quickly identifies those within the organization who posses documents relative to cases

Lifeline Data Centers Receives FedRAMP Ready Status to Protect Government Data

FedRAMP status will allow the company to protect sensitive data from the government

Accusoft Launches New ImageGear Updates, Adding Support for Windows and Visual Studio

New version will allow users to compress large files and images along with support for new integrations that allow easier deployments of SDKs

Using Text Analytics to Unlock Business Insight

Determining what content really contains and how it can benefit the business is a critical skill in today's hectic business environment

Exterro and Morae Global Partner to Offer Legal E-Discovery Software and Services

By teaming up with Exterro Morae Global will provide its services with Exterro to enable smooth e-discovery features

OpenText's New AI Platform Combines Machine Learning and Analytics

Magellan will acquire, merge, manage and analyze big data and content

Accenture Acquires Intrepid to Boost Mobile Experiences

The acquisition will allow Accenture to focus on developing digital services and solutions

FRONTEO and Advanced Media Partner on Enhanced Regulatory Compliance for Financial Institutions

The services seek to detect inappropriate responses during phone calls regarding financial transactions

Understanding Cloud to Become an Expert at Search

AI-powered search can help knowledge workers get instant access to relevant documents and personalized results.

Birst and PPL Work Together to Provide Cloud-Based Analytics on Music Rights and Licensing

PPL will use Birst to roll out on-demand analytics

eGain Releases eGain Solve for Cisco, an Embedded AI Knowledge Solution

eGain Solve will accelerate contact center transformation on the Cisco platform

American Airlines Partners with IBM to Use IBM Cloud for Massive Cloud Transformation

American Airlines and IBM will work together to move critical applications to the IBM Cloud

Registration is Now Open for KMWorld 2017

KMWorld 2017 offers programming that focuses on leading-edge practices that enables attendees to gain knowledge to build strong organizations

Sinequa Integrates Google Translate and IBM Watson Alchemy to its Search Platform

The new AI capabilities will allow users to translate text in any language

Hyland Enhances the OnBase Platform with Sleek New Interface and User Experience

OnBase 17 improves user experience and security

Savi Aims at Meeting FedRAMP Certification

The certification will allow the company to provide the US government with real-time transparency tools across its global supply chain

ThousandEyes Releases Solution to Boost Network Visibility over VoIP Communications

With ThousandEyes Voice Call Tests and SIP Server Tests organizations can monitor and anticipate communication issues

Hyland to Acquire the Perceptive Portfolio

The move will allow Hyland to digitally transform businesses with an expanded portfolio of solutions

The Growing Demands of Information Governance

This latest KMWorld webinar explores the importance of information governance

Acquiring the Right Tools to Increase Productivity and Collaboration

This latest KMWorld webinar explores a variety of techniques for boosting productivity and collaboration

Lionbridge Technologies Enhances its Connector, Enables Users to Create E-Commerce Experiences Anywhere

The connector allows businesses to reach its target market anywhere, anytime

M-Files Receives New Security Certification

Receiving the ISO 27001 certification means the company adheres to strict security guidelines

Veritas Launches Integrated Solution That Helps Users Gain Better Visibility

360 Data Management for GDPR provides guidance on personally identifiable information so users can better protect information

RAVN Systems Introduces its RAVN Connect Enterprise Search Platform, Replaces Google Search Program

RAVN Connect Enterprise offers a variety of search tools to give enterprises deeper answers

Optimizing and Utilizing SharePoint

A recent KMWorld roundtable webinar featured presentations on how users can optimize their SharePoint strategy

Mopria Joins Samsung’s Print Service

Mopria will enable Samsung Galaxy users to print photos, documents, and web pages

OpenText Enhances its Platform to Boost Customer Engagements and Digitization

Release 16 Enhancement Pack allows deeper customer engagements through digital experiences

Alfresco Software Releases Updated Version of its Records Management Software

Alfresco Records Management empowers users with more security options for their documents

FinalCode Tightens its Security Platform with Latest Update

FinalCode v5.11 boosts file sharing security and much more

Canon Reveals New Platform that Streamlines Print Processes

Production Control System simplifies and automates workflow processes

PoolParty Introduces Machine Learning Capabilities to its Platform

PoolParty 5.5 adds integration for SharePoint and other solutions along with new knowledge management capabilities

iManage Releases Enhanced Version of its Document Management Platform

iManage Work 9.4 introduces new user interfaces and search capabilities

Discovia Collaborates with Brainspace on E-Discovery Solutions

The partnership will offer law firms and corporations a richer set of e-discovery tools

AvePoint Releases Collaborative Tools for SharePoint and SAP Integration

AvePoint Perimeter Service Pack 6 allows SharePoint and SAP Jam users to communicate and share documents more easily

ZL Technologies Adds New E-Discovery Features with Latest Update

The latest update improves search functions for legal teams and more

BP3 Receives $10 Million in Funding to Speed Development of its Brazos Platform

The $10 million will be used to further innovate its business process management platform

SearchBlox Search and Analytics Platform Now Available as a Cloud Service

New cloud search service simplifies access to SearchBlox's search and analytics capabilities

Contently Debuts New Content Measurement Tool

Document Analytics will allow marketers to optimize content to capture and convert more leads

Eclipse Corporation Enhances DocOrigin Platform with New PDF Capabilities

Individuals with reading impairments can now access PDFs and other online information with DocOrigin.

Lexalytics Introduces New Platform for Pharmaceutical Companies to Gain Insights

The Pharmaceutical Industry Pack will help companies gain important insights such as identifying co-occurrences of medications, conditions, symptoms and sentiment.

OpenText Finalizes Acquisition of Recommind

The deal will give customers analytics tools for e-discovery, investigations, contract analysis, and information governance

Nintex Unveils New Cloud-Based Workflow Analytics Platform

Nintex Hawkeye will assess and capture a variety of workflow processes, allowing enterprises a complete analytics picture

A2iA Toolkit Captures Written Text and Transforms It into Searchable Data

A2iA mNote can capture written documents via smartphone or tablet and turn them into searchable text

Validic and SAP Collaborate on Platform that Enables Better Access to Patient Health Data

Through this partnership healthcare providers will be able to analyze a patient's health and improve personalized care

Contegra Systems and dtSearch Partner to Release New User Interface for Combined Platform

The platform update introduces new auto fill suggestion tools for searches

K2 Software Upgrades Appit Platform with DocuSign Integration and More

K2's Appit update introduces SmartStarters, provides deeper DocuSign integration, and highlights a new REST broker with Swagger compatibility

Clarabridge Expands Text Analytics Capabilities in New Release

Customer intelligence platform improves support for large teams while introducing a new set of text analytics tools

Ramp’s AltitudeCDN Product Family Now Supports SNMP

New support extends network infrastructure monitoring and diagnostics to enterprise video

Digital Reasoning Strengthens its Cognitive Computing Platform

Synthesys 4 introduces advanced analytics enhancements across mutliple text, audio, and image channels

OpenText Acquires Customer Communications Management Assets from HP

Acquisition of HP Exstream, HP Output Management, HP TeleForm, and HP LiquidOffice expands OpenText's CCM portfolio

Alteryx and Salesforce Bolster Self-Service Analytics Tools with New Update

Updates include improved connectors and the ability to deliver data into Salesforce Wave Analytics

BA Insight Collaborates with LexisNexis to Invigorate Legal Processes

The strategic partnership will give legal professionals a powerful tool to locate relevant information in real-time

Verint Systems Releases Customer Engagement Portfolio on the Cloud

The company's entire portfolio, including customer analytics, engagement management, and workforce optimization solutions, are now available in the cloud

Updated Alteryx Platform Makes it Easier to Access the Cloud

Alteryx Analytics 10.5 allows analysts to access diverse sets of data and analyze it in one workflow

Microsoft OneDrive Extends Integration to Acrobat

By integrating with Acrobat and Acrobat Reader, users can now access PDF's anywhere at any time.

MarkLogic Partners with Cryptsoft to Integrate Security Enhancements to its Platform

Cryptsoft allows MarkLogic users to secure data quickly and reliably.

Hyland Aquires AcroSoft’s Content Management Suite

AcroSoft offers ECM-focused software solutions to the insurance marketplace

Intralinks Enhances its Integration and Security Capabilities

These new updates extend the company's data privacy, worldwide regulatory compliance, and accelerates business

Metalogix Releases its own Microsoft SharePoint Success Portal

The platform will allow users to gain insights from information fast and securely.

EMC Unleashes New Cloud-Native Content Management Applications

The EMC LEAP family will bring together an array of apps along with providing a modular platform and a marketplace for users so they can manage their content

IntelliChief Introduces New Visual Analytics Platform for Live Documents

IntelliChief Analytics provides users with interactive visualizations to make it easier to report and analyze active documents

PAREXEL and EMC Collaborate to Offer Information and Content Management Solutions

The partnership allows both companies to offer users a solution for managing and accessing data

Accellion Boosts its Secure Content Platform

kiteworks now includes security features such as restricted folders, desktop remote wipe, secure email messaging, and more

Lexalytics Deploys Natural Language Processing and Analytics Tool on Android

Salience for Android enables developers to add text analytics to any app that uses text

OpenText Improves Signature Platform

OpenText 16 updates a variety of features, making it a deep enterprise management platform

Magnitude Software Releases Magnitude ONE

Magnitude ONE offers a more accurate and consistent way to gain insights from customer data

CAS Launches Patent Platform

PatentPak allows professionals to gain the patent information they need quicker

Cognitive Computing Consortium Forms to Discuss Issues with Technology

Experts form consortium to drive and promote innovations in cognitive computing, artificial intelligence (AI), and machine intelligence

Lexmark’s Upgraded Platform Introduces New Customer Engagement Capabilities

Kofax TotalAgility 7.3 offers improved customer engagement, increases competitiveness, and streamlines operations

Impelsys and Ontotext Collaborate to Offer Smart Content for Publishers and E-Learning Providers

Impelsys and Ontotext are collaborating to bring end-to-end solutions that will allow smart content authoring, discovery, repurposing, and monetization

Tableau Updates its Platform to Focus on Collaboration and Better Analytics

Tableau 9.3 promotes sharing and collaboration

Ramp Unveils New Capabilities and New Branding in VideoVerge for SharePoint Platform

Video content management platform adds SharePoint 2016 compatibility

Datawatch Teams Up with IBM to Supercharge Self-Service Data Preparation

Datawatch and IBM's collaboration will benefit each other's platforms by providing users with powerful self-service capabilities

FinalCode Enhances its Flagship Platform with Stronger File Security

FinalCode 5 provides users with new file sharing and security options

SDL Strengthens Document Translation Process for Enterprises

Upgrades in SDL WorldServer and SDL TMS include a new user experience to promote greater productivity

ABBYY Introduces New Products to Identify Key Information from Documents

New language-based ABBYY InfoExtractor SDK and ABBYY Smart Classifier help improve business outcomes

Kainos Forms Partnership with Alfresco to Deliver Improved Mobile Healthcare Platform

The partnership will boost information management, collaboration, and access to care while providing patient records and data in the healthcare sector

A2iA Mobility 4.0 Increases Document Type Recognition

A2iA Mobility 4.0 will allow users to tap into various data types on the fly—whether on or offline.

Incentive Aims to Foster Better Communication and Collaboration With New Release

Version 4 of the social intranet supports document collaboration, giving enterprise teams the tools they need in one platform.

ZL Technologies Introduces New E-Discovery Tools for More Efficient Workflow

The 8.0.3 version of ZL's flagship archiving and governance platform includes features aimed at increasing efficiency and improving case outcomes

TARGIT Enhances its Data Discovery Platform

TARGIT Data Discovery gives users the ability to leverage more data for analytics

Trillium Combines Data Prep with Data Quality

Trillium Refine helps users gain insights into customer behavior, market opportunities, and risk exposure

MessageOps Reveals New Intranet Platform Focusing on Improved Collaboration

ROOT boosts productivity by providing Office 365 users the tools they need to perform daily tasks

iManage Releases Upgraded Cloud Platform for Legal Professionals

iManage Cloud delivers enhanced governance and disaster recovery

LexisNexis Unveils Platform to Provide Better E-Discovery Insights

Lexis DiscoveryIQ will help drive better legal decisions and improve litigation strategy

Recommind Introduces Axcelerate Cloud to Improve Discovery for Legal Teams

Axcelerate Cloud incorporates efficiency scoring into legal discovery

Thomson Reuters Unveils E-Discovery Solution to Offer More Control to Legal Professionals

Dubbed eDiscovery Point, the new web-based e-discovery software solution is designed to enable clients to upload and process documents quickly

TopQuadrant Upgrades Dashboarding Capabilities with Launch of Enhanced Platform

TopBraid Suite introduces new ways to track data governance metrics

Digital Reasoning Acquires Shareable

The combination of capabilities will become the foundation of new healthcare solutions

Magento Commerce Rolls Out New Platform for Merchants

Magneto Commerce Order Management enables retailers to deliver orders faster and easier than before

Embarcadero Technologies Releases ER/Studio 2016

The newest version of ER/Studio allows IT and business stakeholders to gain increased visibility into corporate data assets

Birst Enhances its Networked BI Platform

Updated solutions will allow users to work with data in new and faster ways while maintaining governance

SYSPRO Leverages Partnership with Microsoft to Enhance its Mobile Application

Espresso's upgrades will bring the PC experience to users on the go

Access Innovations Improves Access to Electronic Medical Records

eMDoc will allow doctors to have real-time access to patient records

BI and Analytics Vendor Sisense Closes New Funding Round

A $50 million investment in Series D funding will help propel Sisense's growth and innovation in big data analytics for business decision makers

MicroStrategy Releases Updated Version of its Platform

MicroStrategy 10.2 makes it easier to build apps and dashboards, offers faster deployment and improves governance

Cipher Systems Unveils Comprehensive Knowledge Management Software Solution

Knowledge360 will provide enterprises with smarter and faster decision making to gather, organize, and analyze information

What's Ahead for Enterprise Search in 2016?

Laurent Simoneau, Coveo president and CTO, shares his predictions for enterprise search in 2016.

Qlik Updates its Visual Analytics Platform

New platform updates will deliver greater compatibility between Qlik's products.