Automation Anywhere introduces new digital assistant designed to assist the remote workforce
Automation Anywhere, a provider of robotic process automation (RPA), is introducing AARI (Automation Anywhere Robotic Interface), offering a smart digital assistant designed for a new era of work that brings consumer experiences to the enterprise.
Available via Automation Anywhere’s cloud-native RPA platform, Enterprise A2019, AARI makes it easy for anyone to participate in the automation of day-to-day business tasks, through business friendly user interfaces.
Analyst firms have reported that the global COVID-19 pandemic has created incremental demand for RPA to enable remote work and build business resiliency.
AARI will further democratize RPA in the enterprise by empowering every employee to trigger and interact with bots from any app, anytime, anywhere.
When combined with Automation Anywhere’s Discovery Bot—the company’s integrated process discovery solution with auto-creation of bots—AARI increases the ability for all users to participate in automation, resulting in faster business outcomes, lower operating costs, and better employee experience.
Like the popular digital assistants Siri and Alexa that have become ubiquitous in our personal lives, AARI provides an easy-to-use, bot-to-human interface that oversees various business processes.
AARI enables all users to further simplify everyday tasks, improve collaboration between teams, and provide best-in-class customer service—either on-premises or in the cloud.
Now, every employee can participate in the automation economy from the device or application of their choice—from data lookups across multiple systems to complex escalation scenarios.
AARI represents a dramatic departure from any other automation technology available today by simplifying tasks, like reporting and staying on top of urgent requests, collaborating with colleagues, apps and bots, automating escalations and approvals to speed up requests, as well as increasing customer satisfaction with a faster call resolution, according to the vendor.
“AARI completes our vision to ‘automate automations’ by creating a digital assistant for the new era of work—enabling anyone to automate from anywhere at any time with a simple interface that can manage automations,” said Mihir Shukla, CEO and co-founder, Automation Anywhere. “This technology democratizes RPA so that anyone in an organization can participate in the automation process, moving humanity closer to the full promise of a digital workforce where enabled by bots, we can achieve more than it was ever possible before.”
For more information about this release, visit www.aari.com.