OpenText announces major updates across its cloud platforms

OpenText, is releasing Cloud Edition (CE) 21.1, delivering a tailored combination of industry solutions, API services, flexible delivery models, and expert managed services.

“Modern organizations know the importance of digitization and automation,” said Mark J. Barrenechea, OpenText CEO & CTO. “With Cloud Editions, customers can accelerate their digital transformation regardless of Cloud choice or point of departure. And with continuous innovation provided quarterly, OpenText helps our customers have the modern architecture and platform they need to execute their journey to become even more intelligent, connected, and secure.”

CE 21.1 is the most expansive OpenText release to date, providing updates across the 5 OpenText Clouds, according to the vendor.

The OpenText Cloud provides flexible deployment options with managed service expertise and run-anywhere software.

Through partnerships with the major public cloud providers, OpenText helps remove barriers to digital transformation and facilitate the smooth the flow of information across organizations.

The OpenText Content Cloud empowers modern work by improving user productivity, process stability, and providing solutions to assist with regulatory compliance.

Key updates in CE 21.1 include:

• Extended ECM for Microsoft Office 365 now integrates with the Microsoft Azure Information Protection (AIP).
• OpenText Intelligent Viewing – a cloud-first, universal file viewer enabling quick, secure access to any file type with markup, annotation, redaction and transformation capabilities.
• OpenText Extended ECM now supports Salesforce Financial Services Cloud to complete the customer 360-degree view with information management services.
• Next-generation early case assessment and investigations technology with OpenText Axcelerate Investigation.

The OpenText Experience Cloud provides a single platform to create engaging customer experiences at scale. Key updates in CE 21.1 include:

• New Qfiniti integration with Twilio Flex delivers advanced call analytics and management for modern cloud contact centers.
• Updates to Media Management, including AI-driven search updates, quick preview capabilities and tools supporting faster content distribution.
• SAP HANA & SAP NetWeaver connectors for Fax2Mail allow faxing from SAP for uninterrupted workflows.
• New RESTful APIs in OpenText Notifications facilitate SMS app integration.

The OpenText Business Network Cloud connects business to global commerce through a unified platform that provides streamlined connectivity, secure collaboration and real-time business intelligence.

Key updates in CE 21.1 include:

• An overlying asset tracking application within the OpenText Industrial Internet of Things (IIoT) Platform delivers a single dashboard for real-time inventory of goods, materials, or pieces of equipment.
• API connectors for Trading Grid support companies migrating to SAP S/4HANA
• Expanded ethical and sustainability governance (ESG) information gathering capability.

The OpenText Security and Protection Cloud strengthens cyber resilience by helping organizations protect intellectual property, customer records and sensitive financial information.

 Key updates in CE 21.1 include:

• The release of BrightCloud Cloud Service Intelligence.
• New anomaly detection rules engine within OpenText EnCase Endpoint Security to help SOCs (Security Operations Centers) detect and remediate potential SolarWinds Orion SUNBURST compromises.

The OpenText Developer Cloud enables developers to build applications and solution extensions quickly and cost effectively using service-based capabilities in the cloud.

Key updates in CE 21.1 include:

• A high-performance key management solution and enhanced security with an additional encryption key layer
• Full encryption and decryption capabilities for CSS blobs.
• The integration of OpenText Webroot’s threat intelligence directly into the developer cloud platform, to help validate that applications can more securely manipulate and manage information.

For more information about these updates, visit www.opentext.com.