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AI for KM: Unlocking the future with a human-centric focus

Developing and honing your KM team's change management capabilities are two of the most important things you can do to help your organization prepare for AI and implement it effectively. Partnerships with IT are also critical, not only for helping KM implement new technologies, but by also providing opportunities for KM to provide value back to the business.

KMWorld Guide to KM Trends, Products, and Services
The KMWorld Guide to KM Trends, Products, and Services assists IT and business decision makers as they continue to navigate the major technologies and trends shaping digital transformation today.


QUOTE OF THE WEEK


Integrity without knowledge is weak and useless, and knowledge without integrity is dangerous and dreadful.

 

- Samuel Johnson


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Knowledge Management Case Studies

ResMed uses BillingPlatform to automate subscription billing

A global leader in respiratory medical solutions looks to eliminate manual processes and consolidate on a modern revenue lifecycle management platform for future growth

Precisely beefs up its Wildfire Risk platform to help communities manage the threat of wildfires

As the risk of wildfires in developed areas continues to increase, customers can now access highly accurate data for the protection of people, properties, and land

Altair to Collaborate with the University of Nottingham to develop aerospace digital twin project

University to use the Altair HyperWorks and Altair RapidMiner platforms in groundbreaking electric propulsion digital twin project

Checkin.com welcomes Creatio into its Technical Partnerships fold, boosting workflow automation and CRM software

Creatio works to transform legacy processes that impact enterprise productivity

Knowledge Management Opinions & Analysis

When AI’s eyes are smiling

As of now, GenAI doesn't learn from the knowledge it creates any more than a paint-mixing machine learns more about colors every time it's used.

What is Bharat and why should you care?

Knowledge should always be considered as accretive, not something that's "here today, gone tomorrow."

The end of tech glory days

The tech industry's glory days may be fading a little, but this is not a time for despair. It's an opportunity for renewal. By shifting to a needs-driven approach, the industry can ensure its relevance in a rapidly changing landscape.

Will AGI be intelligent?

AGI's holistic approach not only could enhance the accuracy and reliability of its decisions, but it would also mirror the interconnectedness of the real world.

Knowledge Management White Papers

IDC Spotlight: From Siloed Content to Streamlined Workflows – How a CCMS Powers Digital Transformation

How to Choose an AI guided Knowledge Management System?

CX Knowledge Manager Playbook

Extracting knowledge from your data:Learn how a semantic layer helps you find, access, integrate, and re-use your enterprise knowledge.

Knowledge Management Research

Toward Greater Visibility in Today's Knowledge World: 2024 Survey on Information Sharing and Transparency

Sponsored by: ProcedureFlow

eGain - The state of Knowledge Management in 2023: Untapped Potential for Business Value - Survey

TRANSFORMING ENTERPRISE KNOWLEDGE: THE JOURNEY TO SAFE, SECURE, AND TRUSTWORTHY AI - Survey

A Knowledge-Streaming Enterprise for Turbulent Times: 2020 KMWorld Digital Transformation Research - Survey