Mosaicx creates agent program to assist companies on their conversational AI journey

Mosaicx, a cloud-based conversational AI solution, is introducing the Mosaicx Agent program, pairing Mosaicx sales team with agents who have identified companies struggling to understand their AI options and together present the best Mosaicx solution to fit their needs.

According to the company, businesses are embracing conversational AI to decrease operational expenses, foster brand loyalty and improve customer experiences. The Mosaicx Agent program helps these businesses navigate emerging technologies.

Agents partner with Mosaicx sales team members to educate and supply decision makers with industry-specific AI solutions to manage high call volumes and staffing shortages and provide quality customer service.

“We are excited to partner with agents to help companies scale their customer experience strategies and enhance customer retention with AI,” said Rebecca Jones, general manager of Mosaicx. “Through this program, agents can generate new revenue opportunities and become valued providers of robust conversational AI functionality. This program reinforces Mosaicx’ role as a trusted advisor and our commitment to delivering exceptional customer experiences across industries.”

With a dedicated team of AI experts, Mosaicx’ sales team empowers agents with the resources they need to effectively convey the value of AI in enhancing customer experience and achieving long-term success.

After the sale, Mosaicx will continue to partner with agents and their prospects to adapt deployments to market changes and optimize return on their AI investments.

The company’s AI solutions provide natural sounding voice conversations. Its platform is specifically designed to cater to the needs of businesses that handle billions of customer requests annually.

For more information about this news, visit www.mosaicx.com.