KMWorld 100 Companies That Matter in Knowledge Management 2021

Understanding What Matters With Text Analytics and NLP

There's no limit to the business value that can be derived from parsing, appropriately contextualizing, classifying, and extracting text with NLP.

Cognitive computing: Building blocks

Machine learning is a part of many AI applications. The learning process is iterative; first, part of a dataset is input and analyzed, and a model is developed based on patterns and correlations among the factors in the analyses.

Looking to the future: 2021 Insight

KM teams should focus not just on pushing new technology but also on how they can better support foundational capabilities such as collaboration and expertise location in the digital workplace.

Graph databases team up with BI: It’s all about relationships

BI software, which is widely used and deeply embedded in many enterprises, can be enhanced bygraph databases that focus on connections.

Information governance 101: The regulatory compliance survival kit

Mapping data's flow throughout the enterprise is pivotal for securing information assets since it allows organizations to consider what they're trying to protect and what that requires.

KMWorld Readers' Choice Awards 2020

With so many useful knowledge management products and services to consider, it can be a daunting process to identify the best solution for the job. White papers, research reports, webinars, and consultations with experts and peers are beneficial. We hope the 2020 KMWorld Readers' Choice Awards can provide an additional resource to help in pinpointing products that offer value.

2020 Readers Choice Award - Best Enterprise Search: BA Insight Connectors

Developing enterprise search connectors is more challenging than it may seem. It requires a balance of high performance and light touch, along with rigorous security and easy administration across a wide range of sophisticated source systems.

2020 Readers Choice Award - Best Document Management: KnowledgeLake Platform

In our increasingly fast-paced, digital world, organizations can't afford to have their most critical business processes bogged down under the old way of doing things. KnowledgeLake makes it possible to achieve super-efficient automation without changing technology or people.

2020 Readers Choice Award - Best Content Management/Services: Northern Light SinglePoint

Market and competitive intelligence applications require large collections of relevant research to serve as a foundation for generating competitive and customer insights. For almost two decades Northern Light has delivered enterprise content aggregation for market intelligence.

2020 Readers Choice Award - Best Knowledge Graphs: Stardog

Companies including BNY Mellon, Schneider Electric and NASA rely on Stardog to create a dynamic, reusable data fabric to power countless use cases. With Stardog, they're able to go beyond the limitations of structured data management systems. Only Stardog can support the collaborative, cross-functional projects and products that are essential to creating and defending competitive advantage.

Intelligent search: On-site search fine-tunes customer experience

Intelligent search has an integrative function, allowing information to flow throughout the enterprise.

From back-end developers to mission-critical workplace automation: The low-code advantage

The advantages of workplace automation are predicated on improving enterprise efficiency, which typically takes two forms: perfecting the automated steps in workflows and uncovering new processes to automate.

Six ways KM supports organizations in the COVID-19 era

At some organizations, COVID-19 has driven a push to leverage certain knowledge-sharing tools more broadly than before.

Utilizing Indispensable Taxonomies to Streamline Metadata Creation

The Data Harmony software suite was developed specifically for information and content producers to simplify and streamline metadata creation, including taxonomy development and management and auto categorization. Natively designed to integrate with the many components of a production system, Data Harmony changes search to found.

Uncover New Insights with Collective Intelligence

Bloomfire is a software solution that gives teams a central, searchable hub for all their content. The platform's AI-powered search and multiple levels of categorization make it easy to find exactly what you're looking for: even words spoken in a video. And thanks to the software's mobile-friendly design, all platform users can access the information they need, whenever they need it.

Discover Deep Connections with a Holistic, Future-Proofed Knowledge Graphs

Financial institutions, healthcare providers, contact centers, manufacturing firms, government agencies and other data-driven enterprises that use AllegroGraph gain a holistic, future-proofed Knowledge Graph architecture for big data predictive analytics and machine learning across complex knowledge bases in order to discover deep connections, uncover new patterns and attain explainable results.

Ensuring Optimal Information Governance with Digital Transformation

Intalio Process Services provides an end-to-end solution to streamline enterprises' internal workflows while enhancing their incoming and outgoing communications through a new generation of Case Management solution integrating features such as Digital Signature, Digital Mailroom and Correspondence Tracking.

Illuminating Your Customer Experience Path with Knowledge Management Solutions

Lighthouse boosts productivity and efficiency with a powerhouse of digitized knowledge that's easy to update, collaborate, share, or provide feedback in real-time. The solution is easily integrated to 3rd party solutions including CRM, ticketing and chatbots.

Boosting Organizational Efficiencies with Insight Engines

A diverse range of business areas—including customer service, maintenance and repair, project management, and human resource management—are already harnessing the benefits of Mindbreeze InSpire. The search applications provided are tailored to the specific requirements of each department, creating a solid basis that supports business process transformation as well as the day-to-day operations—as a research tool, for instance, or to create graphically enhanced summaries.