BillingPlatform boosts its core solutions with extensive customer support

BillingPlatform, the revenue management solution, is making Q4 platform updates and introducing product innovations with improvements to its CPQ solution. The enhancements will provide streamlined quoting features, new billing and payment capabilities that allow for additional revenue generation, and enhancements to key connectors such as Avalara and GoCardless, according to the company.

With continued investment in product capabilities, BillingPlatform announced the following innovations to support evolving customer relationships:

• Configure and sell: The CPQ solution now provides a simplified and streamlined PDF quote generation feature for customers not requiring complex cost calculations. In addition, customers who operate e-commerce sites can calculate taxes on shopping carts so that buyers can view accurate cart amounts before making a purchase.
• Bill and invoice: Invoices can now be easily configured to support local languages. And for users of the Avalara tax engine, credits issued in BillingPlatform are now passed to Avalara to record the tax portion of the credit, preventing over-payment of taxes.
• Pay and collect: Customers now can generate additional revenue from credit card transactions by way of adding surcharge fees to electronic payments or enticing customers to pay early by offering a discount. Other payment enhancements include the ability to support refunds with the STAX Payment Gateway connector, the ability to separate cash between legal entities with the GoCardless connector and support for ACH payments with the Stripe and Adyen payment gateways.
• Recognize and report: Unique billing cycles including 4-4-4, 4-5-4, 4-4-5 or 5-4-5 are now supported out-of-the-box. Users can also create waterfall reports for complex financial reporting.
• Nurture and grow: Advanced security features have been added to the solution including inbound OAuth authentication, the ability to use encrypted fields throughout the application and more robust security role features used in deployment logic and recycle bin control.
• Platform: The configuration deployment tool user interface (UI) has been redesigned for improved usability and performance through auto-bundling prerequisites to eliminate failures due to missing dependencies.

“Our customers are at the heart of everything we do, which is why these Q4 product innovations were made with their specific business requirements in mind,” said Dennis Wall, BillingPlatform’s CEO. “Over the past year, we’ve won new business because our innovative platform scales as our customers grow, and we remain committed to continuously improving our features and capabilities that will deliver even more value to them.”

For more information about these updates, visit www.billingplatform.com.