Thomson Reuters expands vision for CoCounsel, its professional-grade GenAI assistant

Thomson Reuters, a global content and technology company, is expanding its vision for CoCounsel, its professional-grade GenAI assistant, aiming to unify the entire customer experience and give customers a new way to access Thomson Reuters product capabilities through a single GenAI assistant with applications across Legal, Tax, Risk and Fraud, and Media.

CoCounsel is an AI assistant that acts like a team member—handling complex tasks with natural language understanding.

Completing tasks at superhuman speeds, CoCounsel provides high-quality information at the right time, maintains multiple threads of work, as well as keeping context and memory across the different tasks and products customers use each day, according to the vendor.

By augmenting professional work with GenAI skills, CoCounsel delivers accelerated and streamlined workflows, enables professionals to produce higher-quality work more quickly, all while keeping customer data secure.

Over time CoCounsel will link Thomson Reuters products across its entire portfolio, meaning customers can bring together multiple skills and workflows from different products into one place to enhance user experience and value.

“Thomson Reuters published a global AI study sharing that 81% of professionals believe AI could be applied to their work; responding to customers changing needs challenges us to build and apply the very best applications of GenAI to professional work,” said David Wong, Thomson Reuters chief product officer. “Our unique combination of resources means we can deliver on our vision of providing professionals a new, human-centric point of access to our suite of Thomson Reuters products. As our products continue to expand and improve, the customer experience will remain centered in our GenAI assistant as CoCounsel learns new skills and capabilities - unlocking productivity and becoming the way professionals work.”

Thomson Reuters uses cutting-edge generative AI technologies. For example, CoCounsel is powered by GPT-4, thanks to an early and ongoing partnership with OpenAI, according to the company.

“We are excited to continue working with Thomson Reuters. By powering solutions like CoCounsel, their new professional-grade AI Assistant, together we make knowledge workers more creative and productive,” said Brad Lightcap, COO at OpenAI. “AI automates routine tasks and makes it possible to quickly analyze huge amounts of data—but even more importantly, it helps people come up with new ways to solve complex problems.”

In addition to this expansion, the company is announcing new, additional skills for both Tax and Legal professionals including:

• Checkpoint Edge with CoCounsel
• Westlaw Edge UK with CoCounsel
• CoCounsel Integrations with Microsoft 365

According to the company, Thomson Reuters will use its GenAI platform to create even more GenAI skills, and they’ll be introduced into products across every business segment it serves under the CoCounsel brand.

For more information about this news, visit www.thomsonreuters.com.