Dyna Software achieves ServiceNow Elite Partner Status to expand enterprise governance and innovation

With Elite status, Dyna Software will have early access to new innovations from ServiceNow, closer collaboration with ServiceNow executive leadership, and additional support to drive customer success

Q4 offers AI-native CRM to transform the management of investor relationships

Tap into Q to automate logging meetings, generate insights instantly, and enable teams to interact conversationally with their CRM data

Agiloft makes enterprise-grade contract AI now accessible with Astra

New platform delivers policy-driven compliance, proactive contractual risk management, and rapid response to external disruptions

Lua secures $5.8M to build out operating system for human and agent collaboration

Lua enables any team, regardless of technical depth, to build, own, and manage their own agent workforce from day one

Epiq and DeepJudge collaborate to scale AI across law firm institutional knowledge

Empowering law firms to turn prior work product and data into a competitive advantage

Litera provides AI-powered document comparison to Google Workspace

Law firms and corporate legal teams using Google Workspace can now access Litera's battle-tested document comparison with AI

Xactly and ServiceNow unveil agent-to-agent AI integration for revenue operations

Integrated with ServiceNow Now Assist, the new solution automates compensation insights and dispute resolution across platforms

Docufree introduces Human-in-the-Loop intelligence for AI-based records management

These features apply AI to classify documents, extract metadata, and support policy-driven handling at scale

Solidroad secures $25M to strengthen quality assurance for AI-driven customer support

New funding supports expansion as demand grows for AI-driven quality oversight in customer support

OpenSearch Software Foundation launches new long-term support versions

New program provides defined 18-month support lifecycles, SBOM-backed security compliance, and accredited vendor support

KMWorld Europe and Taxonomy Boot Camp London Debut to Strong Turnout  

The dual conference experience brought together knowledge managers, taxonomists, information architects, content strategists, consultants, and technology leaders for two days of keynotes, case studies, workshops, and networking

Examining the evolving role of KM and AI with eGain

KMWorld recently held a webinar with John Copeland, VP of marketing at eGain, who discussed why structured, governed knowledge is the foundation that makes AI agents and automation actually work

A Unified Approach to Knowledge and AI Transformation  

Grounding AI in trustworthy knowledge foundations

Understanding the modern knowledge lifecycle and protecting sensitive information were two approaches to ensuring trust explained at the KMWorld Europe conference

Why Communities of Practice endure in an AI world

At the KMWorld Europe conference, Rory Huston, Global Director of Knowledge; Baran Tanriverdi, Knowledge and Innovation Manager; and Crystal Bridge, Global Knowledge Coordinator, posed the question of "If AI can connect and assimilate all our knowledge, do we still need communities?"

Managing meaning: designing scalable semantic systems for humans & AI

In his keynote at KMWorld Europe & Taxonomy Boot Camp London, Noz Urbina, Founder & Principal Consultant, Urbina Consulting, addressed the issue of people asking for what they want, but not what they need

AppDirect to acquire PartnerStack to create a seamless subscription commerce platform

Partnership creates a single platform to launch, manage, and scale partner-led growth in an AI-driven economy

KM’s Evolution in the Age of AI

Dayforce announces efforts for FedRAMP Authorization to deepen support to U.S. federal agencies

Strategic investment reinforces compliance leadership and deepens public sector expertise

Pipeliner CRM rebrands as Coevera, improving sales execution and employee development

15-year-old platform introduces new category of sales technology combining AI-native CRM with the industry's largest professional development ecosystem