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Serviceaide acquires SunView Software to offer combined ITSM services

 This combination expands and deepens Serviceaide's capabilities as a leading provider of modern enterprise-ready service and support solutions 

Panzura launches Service Hub to expand customer access to support and other services

Hybrid-cloud data management provider expands access to Panzura global services with new customer support options and other essential services

SnapLogic Flows offers self-service, no-code integration to users

Modern, intuitive interface empowers non-technical teams in sales, marketing, finance, and HR to develop integrations

Canonical becomes MSP Cloud Verify certified

The MSPCV examination is a rigorous certification process that benchmarks and verifies the quality of the company providing cloud and/or managed services

Avantha Technologies rebrands as HelioNext

Name change reflects commitment to its BPM and IT staffing businesses

Epson meets the demands of remote work with new EcoTank printing solutions

New EcoTank Cartridge-Free Supertank printers deliver convenient and worry-free printing experiences

Everlaw moves to AWS GovCloud (US)

Everlaw's cloud-native e-discovery platform adds an extra layer of security to safeguard sensitive information

Pramata provides Effortless Contract AI solution

Improves contract management through human-assisted AI

CLEVR debuts the Field Services Manager solution

The product is designed to reduce millions of kilograms in CO2 emissions, reduce up to 25% in costs, and tackle staffing challenges by first-time right on-site jobs and remote assistance

Mendix announces plethora of new industry cloud releases with expanded digital ecosystem

Turbocharged low-code ecosystem features curated Mendix Industry Clouds with thought leadership, community, and solutions that serve manufacturing industries, finance, retail, and public sector organizations

Acquia advances digital experience platform with acquisition of Widen

Widen cloud-based DAM and PIM software enables brands to manage marketing workflows

Metazoa provides impact analysis reporting in latest update for Snapshot

Metazoa Snapshot now includes a powerful visualization and analysis tool that gives Salesforce customers insights into their metadata asset connections

InMoment completes acquisition of Lexalytics  

The combination of technologies offers flexibility to organizations that require private, public, or hybrid cloud text analytics infrastructures

eGain creates Knowledge Hub to bolster digital transformation of customer engagement

eGain Knowledge Hub fills a gap in digital customer engagement while eliminating chaos from islands of knowledge and customer context

Inex One secures $3 million to rapidly expand its SaaS knowledge management platform

Inex One's SaaS platform helps businesses learn and share knowledge

ON24 reveals new features to its on-demand content

Captivate audiences with memorable live experiences and keep them engaged with on-demand content all in one place to accelerate customer journeys

Userlytics promises the simplest remote UX testing experience with enhanced web recorder

Leading global UX platform launches next gen web recorder for remote website and prototype testing, complete with no-hassle participant onboarding and a draggable, resizable task window

Observe.AI expands into omnichannel CX market with ScopeAI acquisition

The acquisition includes ScopeAI's proprietary technology and integrations, as well as key product and engineering staff

Harness cognitive computing and AI with Verint and Northern Light

This KMWorld webinar explores cognitive search

Duda acquires Snipcart to grow its ecommerce solutions

The acquisition will enable Duda to provide enhanced, integrated ecommerce solutions to design agencies, SaaS platforms, and freelance web designers