Cleo gives retail suppliers control and intelligence with new Chargeback Prevention solution

New capability connects fragmented order data across systems, detects fulfillment risk in real-time, and proactively notifies teams to prevent chargebacks, fines, and deductions 

Workday integrates Sana Self-Service Agent with Microsoft 365 Copilot

Enables employees to get answers and act without leaving their flow of work

Modernizing document management in the AI era with M-Files

MWorld recently held a webinar with Que Mangus, senior product marketing manager at M-Files, who explained that by helping ensure information stays current, governed, and easy to find, it enables employees to access accurate knowledge with greater confidence

Casepoint and Proofpoint collaborate to refine legal and compliance workflows

New integration reduces manual handoffs and improves defensibility during eDiscovery

Fisent BizAI Studio empowers users with applied GenAI process automation 

Self-service portal enables enterprises to independently design, test, and manage automated workflows with the Fisent BizAI agentic platform

MaterialsZone introduces Maven, a conversational AI interface for its Enterprise Materials Platform 

Maven is a new agentic AI capability that searches, visualizes, and analyzes internal and external data

ServiceNow streamlines Autonomous Workforce to every business function

New AI specialists for IT, CRM, employee service teams, and security and risk extend governed, AI-driven execution at enterprise scale

Franz AllegroGraph 9.0 delivers GraphTalker, the AI Agent for enterprise knowledge graphs

GraphTalker advances Neuro-Symbolic AI with an agentic natural-language interface

Pinecone Nexus acts as the knowledge engine for agents

Nexus moves the reasoning upstream, from retrieval to knowledge compilation

Panzura Nexus forwards enterprise AI file intelligence to Microsoft 365 Copilot 

Permission-aware, security-preserving AI that grounds Copilot in verified enterprise data starting with CloudFS, expanding to broader file infrastructure 

Laserfiche AI Agents usher in ‘The Future of Intelligent Content Management’

New agentic AI capabilities allow any user to automate intelligent, multi-step workflows using natural language

Dyna Software achieves ServiceNow Elite Partner Status to expand enterprise governance and innovation

With Elite status, Dyna Software will have early access to new innovations from ServiceNow, closer collaboration with ServiceNow executive leadership, and additional support to drive customer success

Q4 offers AI-native CRM to transform the management of investor relationships

Tap into Q to automate logging meetings, generate insights instantly, and enable teams to interact conversationally with their CRM data

Agiloft makes enterprise-grade contract AI now accessible with Astra

New platform delivers policy-driven compliance, proactive contractual risk management, and rapid response to external disruptions

Lua secures $5.8M to build out operating system for human and agent collaboration

Lua enables any team, regardless of technical depth, to build, own, and manage their own agent workforce from day one

Epiq and DeepJudge collaborate to scale AI across law firm institutional knowledge

Empowering law firms to turn prior work product and data into a competitive advantage

Litera provides AI-powered document comparison to Google Workspace

Law firms and corporate legal teams using Google Workspace can now access Litera's battle-tested document comparison with AI

Xactly and ServiceNow unveil agent-to-agent AI integration for revenue operations

Integrated with ServiceNow Now Assist, the new solution automates compensation insights and dispute resolution across platforms

Docufree introduces Human-in-the-Loop intelligence for AI-based records management

These features apply AI to classify documents, extract metadata, and support policy-driven handling at scale

Solidroad secures $25M to strengthen quality assurance for AI-driven customer support

New funding supports expansion as demand grows for AI-driven quality oversight in customer support