Combating siloed information with expanded employee network and interaction
Sarah Dobson, new business director at Starmind, discussed how optimized knowledge management can improve R&D cycles for enhanced time-to-market in KMWorld's webinar, "How Knowledge Sharing Accelerates R&D Cycles." Backed by statistics based on their BCG Global Innovation Survey, Starmind positions itself as a key player in advancing the time it takes to develop and produce products.
The evolving informational exchange and the significance of structured content authoring
KMWorld invited Jan Benedictus, founder and managing director of Fonto, to investigate the future of structured content and its value in the process of modern information exchange during a webinar presentation.
Navigating pandemic shockwaves for the contact center agent
Sam Hahn, technology evangelist from eGain, joined KMWorld to discuss how contact centers and their agents are at a disadvantage when it comes to modern knowledge tools.
Messagepoint offers variety of digital channel options for customer communications
New integrations with Twilio MessagingX, Twilio SendGrid, and Doxee Pvideo are now available
Harte Hanks acquires InsideOut for $7.5M, improving customer experience endeavors
With the acquisition of InsideOut and its inside sales capabilities, Harte Hanks is positioned to help customers drive growth by optimizing sales and marketing demand generation programs
Squirro and Semantic Web Company collaborate to create a Composite AI solution
Joint proposition combines NLP and ML with knowledge graphs to intelligently augment enterprise decision-making and get greater value from data
AWS announces AWS Supply Chain to reinforce supply chain resiliency
New cloud application improves supply chain visibility and delivers actionable insights to mitigate supply chain risks, lower costs, and improve customer experiences
Craft Docs releases AI Assistant to boost writing productivity
This new AI feature enables people to speed up writing, spark ideas to beat writer's block, summarize long documents, rephrase a paragraph, and more
Measure knowledge management effectiveness with Tiger Eye
The dual-purpose calculator demonstrates the possible cost of inefficiencies in the knowledge search process
PagerDuty delivers flexibility with its latest release of Operations Cloud
Expanded capabilities will help customers improve availability, customer experience, and operational efficiency when they need it most
Laserfiche expands handwriting recognition capabilities in Laserfiche Cloud
Expansions of Laserfiche's AI capabilities also include full-text searchability for audio and video files
SirionLabs acquires Zendoc to support AI enhancing the CLM space
Sirion establishes an engineering Center of Excellence in Nice, France, to attract European tech talent and drive research and development
Retool creates Retool Workflows to accelerate automation
With Workflows, Retool is aiming to bring the remarkable speed and ease of its existing platform to this new class of custom internal software: automated workflows
Bensinger Technology launches virtual desktop for professional firms to manage security
Newest solution from Bensinger provides an easy, secure, and affordable cloud-based desktop solution for small and midsize law firms
FreshPaint secures $14.5M in funding to make customer data accessible to everyone in the enterprise
Company expands to address unmet needs of non-engineers
Gong Assist empowers sellers to engage with buyers
Gong Assist automates daily sales tasks and delivers critical actions and next steps, so deals never slip through the cracks
Stravito introduces reuse-and-recycle insight approach for comprehensive knowledge stories
Stravito, the enterprise insights platform democratizing access to market research for the world's largest organizations, is debuting Scrapbook, a selective insights feature enabling users to pick-and-mix insights from a variety of reports.
$18M in Series A investment for Coefficient gives rise to a bright future for smarter spreadsheets
Thousands of companies rely on Coefficient's spreadsheet-based, data and reporting-automation tool to share insights, increase productivity and boost revenue
Knowledge management and multidisciplinary collaboration at KMWorld 2022
In the opening keynote on the second day of sessions at KMWorld 2022, a panel led by Patrick Lambe, partner at Straits Knowledge and author of Principles of Knowledge Auditing, discussed the connections between the conference streams of knowledge management, taxonomy work, text analytics, and search, and what their collaboration ideally looks like, followed by presenters delving into their particular topic of interest.
2022 KM REALITY AWARD WINNER: Walmart and Enterprise Knowledge, LLC
The winners of the KM Promise and KM Reality awards are designed to celebrate the success stories of knowledge management