Televox RCS messaging with Twilio to power regulated customer engagement

WestCX enables healthcare and other regulated industries to move from notifications to trusted, two-way digital conversations

Progress ShareFile streamlines secure document workflows with latest updates

 New support helps customers meet U.K. and EU compliance requirements

Retrieve enterprise knowledge blending AI agents with LumApps

Sid Khaitan, senior product marketing manager at LumApps, joined KMWorld webinar, Beyond Retrieval: Activating Enterprise Knowledge with AI Agents, to explore the shift from traditional search to "agentic workflows"

Coveo Conversational Product Discovery redefines ecommerce discovery

Unifies conversations and commerce search

Q4 adds Digital Conferencing abilities to its IR Platform

Q4 helps companies communicate effectively and reliably during high-stakes moments

Salesforce Suites unifies sales, service, marketing, and Slack into one cohesive CRM platform

Turns customer data and context into action across every team

Canto centralizes product knowledge and adds integrations across commerce channels

Deepening its investment in the tools and integrations that help teams create, manage, and activate product content at scale—including new Shopify and Amazon integrations

M-Files offers new integrations for Microsoft 365 Copilot and Microsoft 365 Copilot Agent Builder

Helps organizations supercharge their AI investments with trusted, context-enriched content natively stored within Microsoft 365

Franz introduces AllegroGraph 8.5, strengthens the semantic foundation for agentic AI

Franz Inc. expands graph, vector, and neuro-symbolic capabilities for enterprise-scale AI systems

Language Weaver provides secure AI translation directly into iManage Work legal workflows

Secure multilingual content management gives legal firms competitive edge

Talkdesk offers new capabilities to manage AI and human agents as one workforce

Move organizations beyond basic automation toward a comprehensive hybrid workforce strategy grounded in visibility and accountability

Reveille Enterprise provides foundation for secure AI-driven automation operations

Delivers governance, automation, and observability for business-critical ECM, IDP, and RPA environments

Amberd.ai aims to redefine business decision making, emerges from stealth

Multiple databases and documents can be queried in the context of industry specific laws and regulations, providing a single, decision ready answer organizations can trust

CallMiner forwards intuitive AI advancements to expedite CX automation

New innovations empower organizations with deeper insights, faster discovery, and greater operational efficiency

Momentum offers botless Google Meet recording to revitalize conversation intelligence

Turn every sales conversation into CRM intelligence automatically

Intapp debuts Celeste, an agentic AI for professional firms

New platform provides industry expert agents and governed AI for professional compliance

NetDocuments hastens global AI adoption in the legal space with Smart Answers

These capabilities establish NetDocuments not merely as a place where firm content is stored and governed, but as an active intelligence layer that understands that content, organizes it, and surfaces the right context to AI at the right time

CCC is offering 4 AI licensing options to support internal and external AI use cases

These new rules address use cases such as prompting, summarization, chatbots, and other AI utilization, within a college or university

ECI Software Solutions acquires Drypowder to accelerate embedded payments and AI-driven accounts receivable

Acquisition strengthens ECI's ERP ecosystem with intelligent, embedded AR workflows and digital payment experiences

Siteimprove adds variety of agents to its Agentic Content Intelligence Platform

Siteimprove.ai now delivers natural-language analytics, multimodal AI for PDF and Image accessibility coverage, and Keyword Intelligence for search in the world of AEO