With companies across industries today attempting to decrease risk, increase efficiency, make better decisions, and deliver better experiences, AI is on the rise. According to a 2021 McKinsey Global Survey on AI, 56% of all respondents' organizations had adopted AI in at least one function, up from 50% in 2020.
Joyce Wells //
07 Jul 2022
Enterprise knowledge continues to expand. Knowledge-sharing tools ensure this knowledge is preserved, curated, and easily disseminated throughout organizations. Their prioritization of collaboration, engagement, and interactions makes the growing decentralization and compartmentalization of the enterprise much more manageable.
Jelani Harper //
07 Jul 2022
Companies need to be fully aware that customers do not want a fragmented approach, but a smooth and well-informed one, and act on that knowledge.
Judith Lamont, Ph.D. //
07 Jul 2022
Data fabric is the next level of maturity for data integration, and it can make very effective use of knowledge graph technology.
Judith Lamont, Ph.D. //
09 May 2022
With the increase of decentralized workplaces and remote and hybrid work models, SaaS has overtaken on-premises apps and become critical to any company's success
Uri Haramati, co-founder and CEO of Torii //
11 Jul 2022
Knowledge graphs continue to make a splash in the KM space
Stephanie Simone and Joyce Wells //
24 Nov 2021
Now is the time to perform an audit to understand where your organization is at risk and institute a robust first-party data policy
Sanjay Mehta, Head of Industry, Ecommerce, Lucidworks //
12 Nov 2021
Contact centers have used workforce management tools for some time, but today's solutions use AI and machine learning to facilitate an agile work environment
Bryon Thomas, VP of Marketing, Playvox //
01 Oct 2021
Though traditional and often reluctant to change, the supply chain sector is now reassessing its lack of embrace of technology and, significantly, rethinking long-established processes.
Alan Pelz-Sharpe //
07 Jul 2022
The Delphi technique has become less effective in recent years, especially in crisis situations in which conditions, assumptions, and other variables are changing faster than the group is able to respond.
Art Murray, D.Sc. //
05 Nov 2021
The more systems and subsystems we attempt to stitch together, the greater the unpredictability.
Art Murray and Francesco Calabrese //
08 Jul 2019
Connecting the seeker to the information she seeks is not a new problem. Interaction design has been a stumbling block since the age of the card catalog.
Sue Feldman //
08 May 2019