ThousandEyes Releases Solution to Boost Network Visibility over VoIP Communications

ThousandEyes, a network intelligence company, is releasing the Voice Call Tests and Session Initiation Protocol (SIP) Server Tests solution, providing complete network visibility into Voice over Internet Protocol (VoIP) and Unified Communications as a Service (UCaaS) performance.

With ThousandEyes Voice Call Tests and SIP Server Tests, organizations can monitor on-premises, hybrid, and UCaaS deployment scenarios and anticipate issues before they impact users while ensuring a smoother migration to a cloud service delivery model.

VoIP remains at the core of unified communications (UC) and is the most sensitive to network performance degradation issues, such as packet loss, jitter and latency.

Traditional VoIP monitoring approaches rely on packet capture and call detail record (CDR) analysis, identifying issues after the fact when it’s too late, and fail to provide any visibility of service performance outside of the enterprise network.

ThousandEyes Voice Call Tests and SIP Server Tests deliver in-depth visibility into all stages of establishing and maintaining a voice call across every network.

This is essential as organizations move to a cloud-based delivery model and to enabling a proactive approach to identifying and diagnosing issues impacting end-to-end VoIP service delivery.

For most enterprises, voice communications is vital and is often the first step to successful UCaaS adoption, explained Nick Kephart, senior director of product management at ThousandEyes.

The company built SIP Server and Voice Call Tests to provide a seamless understanding of the end-to-end VoIP session, whether the UC solution is deployed on-premises or in the cloud.

For more information about this news, visit www.thousandeyes.com

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