In this issue, KMWorld magazine announces the winners of the 2022 KMWorld Readers' Choice Awards. The categories for competition were wide-ranging. In all, there were 13 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics, and NLP.
Stephanie Simone //
03 Nov 2022
Beyond technology, eGain offers domain expertise, risk-free adoption options, a sustained client engagement model, implementation, support, education, and managed services, and ecosystem to succeed with modern KM.
Anand Subramaniam //
03 Nov 2022
Thanks to Northern Light's unique partnerships with research publishers, users of our SinglePointTM portals can easily access and analyze all their relevant licensed content, along with their organization's internally generated content, in a single search. The result: farewell, content silos!
C. David Seuss //
03 Nov 2022
Together with Verint Speech Analytics, Verint's Next Generation Interaction Analytics provides a powerful unified voice and text solution for alerting and acting on topics, categories, sentiment, and other critical insights across channels.
Manya Mayes //
03 Nov 2022
Leveraging this finding of the brain's superior ability to recognize patterns, a next-generation viewer uses three progressive panels to display search results and document pages as visual thumbnails
Basker Krishnan //
14 Oct 2022
Using P2P automation solutions, organizations can maximize the productivity of the whole procurement team and streamline the whole process in the most effective way.
Prasanna Rajendran, Vice President at Kissflow //
09 Sep 2022
With the increase of decentralized workplaces and remote and hybrid work models, SaaS has overtaken on-premises apps and become critical to any company's success
Uri Haramati, co-founder and CEO of Torii //
11 Jul 2022
Three ways the transition to hybrid and remote work has changed business for good
Scott Francis, Technology Evangelist, Fujitsu Document Imaging //
08 Jun 2022
Capturing and sharing what you already know is good; and with today's data and text analytics tools, it has become much easier than when we'd first begun this journey.
Kent Greenes and Art Murray //
03 Nov 2022
Yet maybe the most glaring example of underestimating humans we encounter in our work is in the world of AI. It's partly the term "intelligence" in AI that misleads so many, as AI is not intelligent in the same way that humans are intelligent. Though powerful, AI ultimately matches patterns it has learned, and even the smartest of AI systems is limited in how many patterns it can match and make sense of.
Alan Pelz-Sharpe //
03 Nov 2022
Edge-of-chaos decisioning means being continually informed on the critical elements needed to make better, faster decisions.
Art Murray, D.Sc. //
07 Jul 2022
Though traditional and often reluctant to change, the supply chain sector is now reassessing its lack of embrace of technology and, significantly, rethinking long-established processes.
Alan Pelz-Sharpe //
07 Jul 2022