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Collaboration
A robust system of internal communication is vital to the success of organizations of all sizes. How are employees able to interact and share information within enterprises and institutions? Collaboration platforms, video conferencing, social networking tools, document and knowledge sharing solutions, and intranets are among the many tools that allow for a successful collaborative work environment. See below for the latest collaboration news, trends, and solutions.
Features

KMWorld 100 Companies That Matter in Knowledge Management 2021

Cognitive computing: Building blocks

Machine learning is a part of many AI applications. The learning process is iterative; first, part of a dataset is input and analyzed, and a model is developed based on patterns and correlations among the factors in the analyses.

Looking to the future: 2021 Insight

KM teams should focus not just on pushing new technology but also on how they can better support foundational capabilities such as collaboration and expertise location in the digital workplace.

Graph databases team up with BI: It’s all about relationships

BI software, which is widely used and deeply embedded in many enterprises, can be enhanced bygraph databases that focus on connections.

ViewPoints

Knowledge management culture and the government workforce

The biggest change for many organizations since the onset of the global COVID-19 pandemic has been determining the policies and tech that make a digital workplace work, as well as strengthening department, team, and personal connections

6 steps for engaging employees regardless of their workspace

As companies continue to navigate the challenges brought on by the COVID-19 pandemic, they must ensure employees are engaged and supported in every work environment

How remote teams can use organic self-service KM tools

Adopting strategies that incorporate organic elements can dramatically accelerate common support workflows by reducing the friction between accessing knowledge and productive output

Four best practices for eliminating data chaos and information silos in 2021

It's imperative that organizations establish rules of engagement and best practices for the use of content and collaboration platforms in 2021

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Thinking about KM differently

Moving to a push rather than a pull mentality simply means that we now have the technology to tag, manage, and interpret information automatically and near instantly—automatically pushing the right information to the right person (or application) at the right time.

Building the enterprise of the future: If not now, when ?

It should be plainly clear that we need knowledge management now more than ever. You can be sure that the COVID-19 crisis won't be the last crisis to come our way. And the next one might be even more severe because our supporting systems have taken some serious hits.

Enterprise of the future update: More disruption ahead

The concept of a phyle has experienced a resurgence, driven in part by the frustration people are feeling about being forced into making binary choices regarding the groups with which they want to be identified: public versus private, capitalist versus socialist, and liberal versus conservative.

Deep project management

Given the increased negative media exposure that comes from project failure, organizations need more tightly integrated, intelligent project management systems, in addition to people who have the requisite skills. This need will grow as systems continue to become more complex and timelines more tightly compressed.

Knowledge Management Whitepapers

6 Killer Applications for Artificial Intelligence in Customer Engagement Contact Centres

Transform Customer Service with Next-Gen Knowledge

The New Knowledge Management Required for Customer Service in the COVID Era

The New Digital Customer Engagement for the New (Ab)Normal

Collaboration Companies and Suppliers