-->
Collaboration
A robust system of internal communication is vital to the success of organizations of all sizes. How are employees able to interact and share information within enterprises and institutions? Collaboration platforms, video conferencing, social networking tools, document and knowledge sharing solutions, and intranets are among the many tools that allow for a successful collaborative work environment. See below for the latest collaboration news, trends, and solutions.
Features

Putting intelligent search to work

AI enables search to surmount its basic keyword limitations to become a nuanced form of simplistic linguistic interactions, and the overarching utility provided by search itself has also burgeoned into more than previously offered, even a short while ago.

KMWorld Readers' Choice Award 2021 Winners

The categories for the 2021 KMWorld Readers' Choice Awards were wide-ranging. In all, there were 14 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics and NLP.

What’s ahead at KMWorld 2021

Jane Dysart, KMWorld conference chair, and founding partner and curator of curiosity, Dysart & Jones Associates, provides a look at what's ahead for KMWorld 2021 attendees. The conference will be held November 15-18, 2021 at the JW Marriott Washington, DC

KMWorld Trend-Setting Products of 2021

To help showcase advanced products and services, each year KMWorld magazine looks for offerings that are designed to help organizations derive greater benefit from their information, share knowledge efficiently, make better decisions, enable compliance, effectively support employees, and communicate seamlessly with customers.

ViewPoints

5 Knowledge graph insights from KMWorld Connect 2021

Knowledge graphs continue to make a splash in the KM space

Managing your most human data source: Microsoft Teams

In the wake of remote work, Microsoft Teams was ahead of the zeitgeist, enabling teams to continue collaborating outside of the traditional office

5 core principles for successful AI/human partnerships

AI is not magic—it runs on data and knowledge

5 best practices for securing a remote workforce

Given that remote work is likely here to stay, it's worth asking: How does remote work create risks around sensitive and confidential knowledge?  

Columns

The way of the scenario

The Delphi technique has become less effective in recent years, especially in crisis situations in which conditions, assumptions, and other variables are changing faster than the group is able to respond.

Making the jump to hyperdrive

The new, all-digital workforce will be made from a combination of AI, machine learning, computer vision, naturallanguage understanding, robotics, and more.

The big opportunity for knowledge management

It may well be stating the obvious but we will not be returning to the old ways of working, even though some of us, myself included (as it turns out, I am in the minority), would like to.

How we innovate matters

Just as nobody was fooled by the arguments used to justify offshoring and outsourcing business processes, they should also not be misled by the furious energy behind automation, be it in the form of RPA or even AI.

Knowledge Management Whitepapers

The Forrester New Wave™: SaaS Application Data Protection, Q4 2021

Creating a disaster recovery plan for cloud services Azure AD and Microsoft 365

The Expert Guide to Natural Language Understanding

Improving the Flow of Urban Life

KONE case study from Adobe DITAWORLD 2021

Collaboration Companies and Suppliers