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Celebrate the Success Stories of Knowledge Management - 2022 KMWorld Awards

Top Story

Chasing the Omnichannel Experience

Companies need to be fully aware that customers do not want a fragmented approach, but a smooth and well-informed one, and act on that knowledge.

KMWorld Sourcebook and Buyers' Guide
The KMWorld Sourcebook and Buyers' Guide assists IT and business decision makers as they continue to navigate the major technologies and trends shaping digital transformation today.


QUOTE OF THE WEEK


The purpose of computing is insight not numbers.

 

- R.W. Hamming


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Knowledge Management Case Studies

Gaggle and AWS collaborate to create mental health hotline for students

ReachOut provides in-the-moment support to students through phone call, SMS text, or web chat

US Space Force selects Wallaroo to solve edge model deployment challenges

SPACEWERX, the innovation arm of the U.S. Space Force, chose Wallaroo to demonstrate how AI and machine learning can be deployed at the edge to help America's newest military service branch

Montréal Exchange integrates KX’s cutting-edge surveillance solution

Regulatory oversight platform enhances market surveillance capacity

Texas State University picks YuJa

YuJa will support university's video content management system and lecture capture needs

Knowledge Management Opinions & Analysis

Dispatches from the edge

Edge-of-chaos decisioning means being continually informed on the critical elements needed to make better, faster decisions.

AI’s ways of being immoral

The most powerful ML can require the resources of wealthy organizations. Such organizations usually have at best mixed motivations, to be charitable about it.

Finding the weakest link

Though traditional and often reluctant to change, the supply chain sector is now reassessing its lack of embrace of technology and, significantly, rethinking long-established processes.

Artificial intuition

Maybe the rise of machine learning will so transform our model of intuition that we'll start to trust it much more.

Knowledge Management White Papers

Forrester Study: Supercharge long-form content for consistent experiences with CCMS

How BlackBerry married organizational vision with content design

Ciena leveraged DITA to deliver elevated customer experiences

A streamlined approach to content and DITA