2026 The KMWorld AI 100: The Impact of AI on KM is Inescapable

Tricentis expands software licensing program contract with California

Agreement to include end-to-end Tricentis Agentic Quality Engineering Platform and new Tricentis AI Workspace

DataRobot and Chevron partner to utilize agentic AI for autonomous inspections

The collaboration supports Chevron's Facilities and Operations of the Future initiative and focuses on improving how robotic missions are planned, assessed, and executed within established operational standards using AI agents

1Kosmos offers identity proofing for Epic MyChart to secure patient access

Enables healthcare providers to implement high assurance patient identity verification and reduce portal fraud in digital healthcare environments

Hyland delivers agentic document processing for Rexel Canada

Rexel achieves improved invoice ingestion accuracy within days of deployment, signaling a turning point for autonomous enterprise operations

Looking to the Past to Co-Create the Future

As more ancient texts become digitized and translated, let's go all-in by using human-augmented AI, combining ancient knowledge artifacts with our modern body of research. And let's not just be confined to one or two disciplines. Infinitely large numbers of breakthrough innovations even more impactful than the examples shared are possible.

The Joy of Dumb Questions: Knocking on the Door to Knowledge

If you're a knowledge manager, work on creating a culture that discourages knowledge one-upmanship. Make sure that your knowledgebase has answers at every level of experience and knowledge. And, as a leader, embrace chances to ask dumb questions without fear or hesitation. After all, dumbness acknowledged is the most powerful knowledge tool we have.

The Deterministic Delusion: Why Agentic AI Fails the Rules-Based Reality of KM

The real error of the expert system era was not determinism itself—it was incomplete rules. Today's risk is the opposite: We have agents that are too flexible, running on too little accountability, deployed into environments where variation is not a feature but a liability.

Why Knowledge Management Needs a Quantum Reboot for the Agentic AI Age

By embracing a quantum approach, we can create an organization that is genuinely adaptive and intelligent. Agents, freed from the shackles of classical KM, can roam our knowledge graphs, identifying emergent patterns and unexpected connections that no human ever could. They can see that the support ticket trend and the new feature request in the sales call are actually the same particle, just observed in different contexts.

From Fragmented Signal to to Strategic Insight

How Enterprise Information Architecture Solves Businesses’ Biggest Data Challenges

2026 KMWorld Guide to KM Trends, Products, and Services

Information Rich: Unifying Fragmented Data With Agentic Workflows in 2026

STATE OF AI 2025: MID-YEAR REPORT - Lack of Trusted Content Emerges as Achilles Heel - Survey

State of Play on LLM and RAG: Preparing Your Knowledge Organization for Generative AI

Sponsored by: Graphwise

Toward Greater Visibility in Today's Knowledge World: 2024 Survey on Information Sharing and Transparency

Sponsored by: ProcedureFlow

eGain - The state of Knowledge Management in 2023: Untapped Potential for Business Value - Survey