The 2019 KMWorld Readers’ Choice Awards Winners

With a diverse array of products, services and technologies to consider and the stakes getting higher for information-driven success, it can be challenging to make the right choices. There are many ways to learn more about what is available, such as accessing white papers, research reports, and webinars, as well as consulting with experts and peers. We hope the KMWorld Readers' Choice Awards list provides an additional resource to help make the job of identifying solutions to investigate easier.

Analytics in the IoT public sector: Perfecting with computer vision

Since governmental entities aren't burdened by the financial constraints of private organizations, they have considerably greater liberty to devise new use cases for increasing the efficacy and efficiency of advanced analytics.

KMWorld Trend-Setting Products of 2019

The offerings on our list of 2019 KMWorld Trend-Setting Products result from both radical innovation and continuous evolution. Some solutions break new ground with inventive use of technology while others take existing capabilities and continue to refine them to meet emerging requirements.

KMWorld 100 Companies That Matter in Knowledge Management 2019

Today's knowledge management products and services offered by leading companies put a high priority on getting information to users when and where they need it, while also keeping it safe from unauthorized access. Many also include newer capabilities such as AI, machine learning, natural language processing, and digital assistants as well as choices of on-premise or cloud deployment—or a combination of both.

Uncovering hidden knowledge with AI

Whether finding the best expert, the best template, or the most relevant search results, AI helps firms take their knowledge management efforts to the next level

7 reasons to buy, not build, your document processing platform

Some organizations are still undecided about whether they should build or buy an off-the-shelf solution, so here are the seven key issues to consider

Selecting the Right CMS Platform for Your Business: Understanding the Benefits of Coupled, Decoupled and Headless CMS Solutions

The CMS space has gotten very crowded and confusing for buyers. Each CMS architecture has pros and cons and some are more appropriate in specific environments than in others. If it's time to redesign your digital properties, it's important to keep in mind the differences between coupled, decoupled and headless CMS. Considering these points will help you determine which type is right for your business.

Why your DAM Needs an Asset Librarian

Across industries, from media and manufacturing to oil exploration and law, businesses have requirements that librarians are best suited to meet. Organizations want employees, authorized third parties and clients to easily access corporate assets (e.g., media, documents, designs, graphics, etc.) through a DAM system. Making that happen requires knowing how to sort and classify content, create, manage and govern metadata and construct workflows.

How robotic is your process ?

To break out of the structured process world, RPA will need to address the full range of cognitive computing capabilities.

Pros and cons of the Google book deal

The Google Book Search settlement is huge, complex and overall a big step forward. But it's also quite scary. The world of print is about to change, mainly for the better...

Customer Engagement Platform for Digital and Assisted Channels

Case Study: Oxigen Wallet

Case Study: Food Delivery

How kochartech assisted a leading online Food Delivery App reduce AHT by 15%

Case Study: Telecom

How our Knowledge Management Platform helped leading Telecom improve its FCR by 21%