KNOWLEDGE MANAGEMENT Industry Trends 2021

The need for technology-supported collaboration increased dramatically due to COVID-19—and a hybrid work environment is likely to remain the norm even after the impact of the pandemic subsides.

Understanding What Matters With Text Analytics and NLP

There's no limit to the business value that can be derived from parsing, appropriately contextualizing, classifying, and extracting text with NLP.

Cognitive computing: Building blocks

Machine learning is a part of many AI applications. The learning process is iterative; first, part of a dataset is input and analyzed, and a model is developed based on patterns and correlations among the factors in the analyses.

Graph databases team up with BI: It’s all about relationships

BI software, which is widely used and deeply embedded in many enterprises, can be enhanced bygraph databases that focus on connections.

Equipping your remote workforce for success during the pandemic—and beyond

It's clear the pandemic has brought on the need to rethink how knowledge management should best be addressed in a WFH world

Fundamentals of modern knowledge management

The answer to the problem of digital fragility lies in knowledge centralization

Overcoming a key roadblock to digital transformation

To truly take advantage of digital transformation organizations must adopt new approaches to "records management" and a new notion of what information really means to the organization.

Visibility is key to securing an ethical future for AI and machine learning

Visibility for AI and machine learning is an essential feature for avoiding bias, and building and maintaining trust in the technology

The enterprise of the future: Yesterday, today, and tomorrow

Today, much of the knowledge we need is readily available. The problem is having the courage and fortitude to properly act on it.

The convergence of convergence

The more systems and subsystems we attempt to stitch together, the greater the unpredictability.

Usability testing for effective interactivity

Connecting the seeker to the information she seeks is not a new problem. Interaction design has been a stumbling block since the age of the card catalog.

Crossing the epistemic divide

As the world races ahead, purely data-driven approaches will become less attractive. Instead, we need to start gaining a deeper understanding of how to bridge the great divide which separates the artificial and the natural.

How to Optimize Your Customer Experiences

A Use Case with Enlighten AI for Customer Experience (CX)

The Admin’s Guide To M365 Security And Compliance

MSFT365 Security Control Checklist

A Deep Dive into Two Information Governance Case Studies: an on-demand webinar