KM teams should focus not just on pushing new technology but also on how they can better support foundational capabilities such as collaboration and expertise location in the digital workplace.
Mapping data's flow throughout the enterprise is pivotal for securing information assets since it allows organizations to consider what they're trying to protect and what that requires.
With so many useful knowledge management products and services to consider, it can be a daunting process to identify the best solution for the job. White papers, research reports, webinars, and consultations with experts and peers are beneficial. We hope the 2020 KMWorld Readers' Choice Awards can provide an additional resource to help in pinpointing products that offer value.