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Records Management, E-Discovery, Compliance
The ability to find, hold and produce information when requested by a court or regulator is a critical responsibility present in one form or another in every part of the world.  Learn about effective eDiscovery or compliance processes to help shape any well-managed information governance policy.

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Features

KMWorld 100 Companies That Matter in Knowledge Management 2023

Putting together the list of 100 companies that matter in KM causes us to look at organizations with pioneering solutions and notable modifications to existing products, and those that are just plain interesting. We applaud innovation, agility, and a focus on the customer.

The evolution of the omnichannel experience

In the past, omnichannel capabilities were the means of engaging consumers with brands via the digital channel of theirchoice, while still maintaining a consistent experience across those mediums. They've become much more.

ECM evolves to support business goals

Even with the prevalence of ECM systems, many people still rely on personal, folder-based filing systems. This makes collaboration difficult because information is not accessible to others.

Why KM needs sponsors, experts, and advocates in the business

APQC's analysis shows that formal KM business roles are ultimately more effective at boosting KM participation and helping KM to achieve its goals.

ViewPoints

It’s not about knowledge, it’s about action

Organizations cannot continue to digitally hoard knowledge. Investments in knowledge technology have to pay and provide an ROI. It all starts by making different decisions.

Knowledge management experts provide KM predictions for 2023

Several KM leaders offer predictions for the space in 2023

Why reducing review time can revolutionize enterprise content search

Leveraging this finding of the brain's superior ability to recognize patterns, a next-generation viewer uses three progressive panels to display search results and document pages as visual thumbnails

Best P2P practices and their benefits

Using P2P automation solutions, organizations can maximize the productivity of the whole procurement team and streamline the whole process in the most effective way.

Columns

Return on … Infrastructure???

As our physical and IT infrastructure continues to grow in size, complexity, and vulnerability, people and the knowledgethey possess will play an ever-increasing role.

AI’s ways of being immoral

The most powerful ML can require the resources of wealthy organizations. Such organizations usually have at best mixed motivations, to be charitable about it.

Dispatches from the edge

Edge-of-chaos decisioning means being continually informed on the critical elements needed to make better, faster decisions.

Finding the weakest link

Though traditional and often reluctant to change, the supply chain sector is now reassessing its lack of embrace of technology and, significantly, rethinking long-established processes.

Knowledge Management Whitepapers

eBook: Accelerating Digitization to Meet Today’s Remote Work Requirements

eBook: Navigating IM In an Evolving Remote/Hybrid World

Whitepaper: Building a Modern Records & Information Program

eBook - Information Management: From Clay Tablets to the Cloud & Beyond

Records Management, E-Discovery, Compliance Companies and Suppliers