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Content Management
Content management is the process of collecting, managing, and publishing information. Content management systems (CMS) are applications that allow users to create and publish digital content. Today's content management and content services environments are an increasingly important part of an organization's information management and business strategy. See below for the latest content management news, trends, and solutions.

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Features

2024 KMWorld Readers’ Choice Awards: Submit your nominations now!

It's time again to choose the best of the best for the KMWorld Readers' Choice Awards—the 2024 KMWorld Readers' Choice Awards nominations process is now open! This contest is unique because the winning products and services are selected by you, KMWorld's readers.

How (and when) to update your KM strategy

Ensuring that KM endeavors support different access points, systems, and user preferences is a prime consideration for updating KM strategies. Vendors may also supply newfound capabilities (which an organization previously hadn't had access to) that warrant updating a KM strategy to avail organizations of new possibilities.

Cloud technology: A synergistic environment for KM and generative AI

Cloud technology may have become a commodity to some extent, but it is not a simple commodity. The technology that allows cloud computing to be dynamic and agile is composed of many interrelated components, which means that when one thing goes wrong, the problem can cascade.

Personalization to support customer engagement and boost revenue

Over time, consumers have become accustomed to personalized results when they search for products and services. They are demanding that the brands they deal with have a deep understanding of their individual needs.

ViewPoints

Navigating the risks and challenges of AI (quickly): Create an AI governance program

A strong AI governance program is essential to ensuring compliance and reducing risk. An equally important benefit is that by developing the governance program at the same time the AI application is being developed, issues can be identified early, thus avoiding system redesign or rework on the tail end.

What you should know about cross-border data transfer laws

Multinational companies are generally aware of data transfer laws, but smaller ones just embarking on looking beyond country borders may not be.

Microsoft’s Copilot: A force multiplier for KM

Generative AI (GenAI) applications will increasingly transform organizations' IT platforms. Companies of any size that opt to create robust apps on their own, however, are in for a protracted, complex, and expensive experience.There's a better way: Buy into what I call a GenAI ecosystem from a vendor in whose tech you are already invested. These ecosystems are comprised of the sum of services customers mostly need to build and launch robust apps.

KM and AI: Experts look at what lies ahead for 2024

AI and dreams of its potential rocked this past year as companies moved quickly to embed and offer their own version of chat assistants, predictive and generative AI, and more

Columns

Pushing the boundaries of knowledge curation

Knowledge democratization occurs in two directions, seemingly engaged in an endless tug of war: acquisition and dissemination.

The third place of knowledge management

The third place I alluded to goes far beyond mechanistic KM or curated knowledge and takes us into the actual world of tacit knowledge. Here, knowledge comes from and often remains as personal experience, impressions, and intuition; it's undocumented and often hidden and elusive.

The flip side of generative AI: Extractive AI

Extractive AI takes a more comprehensive and transparent approach to machine intelligence.

Should we go back to paper-based KM?

The sheer volume of largely useless data we have accumulated across the years severely limits the ability of AI to work well, and it comes at a heavy environmental and financial cost.

Knowledge Management Whitepapers

Extracting knowledge from your data:Learn how a semantic layer helps you find, access, integrate, and re-use your enterprise knowledge.

Unified Data Layer: Transforming Data Choas into Actionable Insight

2024 KMWorld Guide to KM Trends, Products, and Services

Unlocking the Power of Knowledge Management for Enterprise AI with Anzo and Knowledge Guru

Content Management Companies and Suppliers
Content Management Directory