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Consultant, Integrator, Service Bureau

2023 KMWorld Media Kit Available Here 

Features

KMWorld Readers' Choice Award 2022 Winners

In this issue, KMWorld magazine announces the winners of the 2022 KMWorld Readers' Choice Awards. The categories for competition were wide-ranging. In all, there were 13 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics, and NLP.

Join us at KMWorld 2022 November 7–10, 2022 JW Marriott Washington, DC

It's time to close that Zoom tab and brush up on those in-person-to-person skills as KMWorld, the largest gathering of knowledge management thought leaders, practitioners, authors, and storytellers, returns to Washington, D.C., for the first time since 2019.

KMWorld 100 Companies That Matter in Knowledge Management 2022

Flexibility, agility, and the ability to pivot continue to be essential characteristics of winning companies. Organizations must have the right tools and products so they can break down information silos, better understand the experiences of their customers and employees, uncover trends, expand collaboration, deploy AI and machine learning appropriately, and take advantage of automation to lighten the burden of mundane, repetitive tasks.

KMWorld AI50 : The Companies Empowering Intelligent Knowledge Management 2021

The importance of AI is underscored by forecasts for revenue growth. Worldwide revenues for the AI market, including software, hardware, and services, are forecast to grow 16.4% year over year in 2021 to $327.5 billion, according to the latest release of the IDC Worldwide Semiannual Artificial Intelligence Tracker. To help spotlight innovation in knowledge management, KMWorld presents the annual KMWorld AI 50, a list of vendors that are helping their customers excel in an increasingly competitive marketplace by imbuing products and services with intelligence and automation.

ViewPoints

Why reducing review time can revolutionize enterprise content search

Leveraging this finding of the brain's superior ability to recognize patterns, a next-generation viewer uses three progressive panels to display search results and document pages as visual thumbnails

Why SaaS visibility matters

With the increase of decentralized workplaces and remote and hybrid work models, SaaS has overtaken on-premises apps and become critical to any company's success

5 Knowledge graph insights from KMWorld Connect 2021

Knowledge graphs continue to make a splash in the KM space

Knowledge management and the impact of COVID-19

Executives at leading knowledge management software and services organizations are reflecting on the lasting impact we can expect

Columns
Knowledge Management Whitepapers

How technology is transforming information into targeted intelligence

Consumer Preferences for Resolving Support Issues In 2022 - Latest Yext Findings

The Trend-Setting Products in Knowledge Management 2022

Proactive Strategies for Using AI to Manage Consumer Complaints

Improve regulatory compliance and deliver better business outcomes.