At some organizations, COVID-19 has driven a push to leverage certain knowledge-sharing tools more broadly than before.
The search features available in the Twitter search box are quite extensive and include Boolean, special terms or "field" qualifiers such as hashtags, and even qualifiers reflecting the nature of the content or "sentiment"
The offerings on our list of 2019 KMWorld Trend-Setting Products result from both radical innovation and continuous evolution. Some solutions break new ground with inventive use of technology while others take existing capabilities and continue to refine them to meet emerging requirements.
In-depth searching of Facebook isn't necessarily easy, but it can be well worth the effort.