The most drastic change KM has grappled with in the 2020s is the explosion of remote and hybrid work, which sparked an urgent need to enable virtual communication and critical information access.
Lauren Trees //
11 Jan 2022
The categories for the 2021 KMWorld Readers' Choice Awards were wide-ranging. In all, there were 14 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics and NLP.
Joyce Wells //
05 Nov 2021
The importance of AI is underscored by forecasts for revenue growth. Worldwide revenues for the AI market, including software, hardware, and services, are forecast to grow 16.4% year over year in 2021 to $327.5 billion, according to the latest release of the IDC Worldwide Semiannual Artificial Intelligence Tracker. To help spotlight innovation in knowledge management, KMWorld presents the annual KMWorld AI 50, a list of vendors that are helping their customers excel in an increasingly competitive marketplace by imbuing products and services with intelligence and automation.
Joyce Wells //
08 Jul 2021
The unalterable nature of blockchain data means the consistency and correctness createan unassailable trust for numerous enterprise use cases.
Jelani Harper //
08 Jul 2021
Knowledge graphs continue to make a splash in the KM space
Stephanie Simone and Joyce Wells //
24 Nov 2021
More than any time in recent memory, the future feels uncertain not just in e-discovery, but in many aspects of business and general life as well
Brian Schrader, President & CEO, BIA //
01 Feb 2021
Considerations lawyers should explore to get a handle on the role of collaboration tools and Zoom in their broader e-discovery landscape
Tim Anderson, Managing Director,Technology, FTI Consulting //
14 Jan 2021
Reviewing documents isn't what drives document review costs
Lisa Prowse, Esq., RCE, SVP of Litigation Technology & Managed Review at BIA //
29 Oct 2020
AI can and does do a good job of assisting and even augmenting knowledge work, but our "to be" state should not take the human element—however flawed—from the work.
Alan Pelz-Sharpe //
12 Jan 2022
As more firms use the term "digital workers" in place of bots, a spotlight is being shone on the role, importance, and increasing controversy surrounding enterprise automation.
Alan Pelz-Sharpe //
05 Nov 2021
The Delphi technique has become less effective in recent years, especially in crisis situations in which conditions, assumptions, and other variables are changing faster than the group is able to respond.
Art Murray, D.Sc. //
05 Nov 2021
Machine translation continues to make strides forward. Facial recognition, on the other hand, has entered the twilight zone.
Hadley Reynolds //
04 Sep 2020
3M case study recording from Adobe DITAWORLD 2021
18 Jan 2022
Cisco case study recording from Adobe DITAWORLD 2021
18 Jan 2022
PwC case study recording from Adobe DITAWORLD 2021
18 Jan 2022