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Top Story

Why a virtual agent makes sense in good times and bad

The current situation highlights how technology can help—particularly with disruption, a remote workforce, and the need to keep businesses running.

KMWorld Sourcebook and Buyers' Guide
Find the solutions for your knowledge management and enterprise technology needs.

This unique publication features brand new market research on digital trasformation, articles on augmenting human intelligence with AI, key challenges in knowledge management and emerging best practices.

QUOTE OF THE WEEK


There are three characteristics of wisdom: knowledge, experience and patience.

 

- Eraldo Banovac


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Knowledge Management Case Studies

Oracle deals a winning hand to casino group

The D, Golden Gate, and Circa Casinos bet on Oracle Hospitality and NetSuite 

Walder Wyss Ltd. takes data-driven approach with iManage Knowledge Unlocked

Uses analytics to improve knowledge flow across the organization and drive better business outcomes 

Law firm deploys DocSolid Airmail2

Law firms with their workforce in home offices have specific, critical needs for digital delivery of legal mail

U.S. Air Force to enhance satellite imagery analysis

Veritone awarded $1.3 million of subcontracts for software license and technology development services

Knowledge Management Opinions & Analysis

Thinking about KM differently

Moving to a push rather than a pull mentality simply means that we now have the technology to tag, manage, and interpret information automatically and near instantly—automatically pushing the right information to the right person (or application) at the right time.

The twisted case of facial recognition

Machine translation continues to make strides forward. Facial recognition, on the other hand, has entered the twilight zone.

Perspective on knowledge: Data is never just data

As with all tools, data has uses because of complex contexts that include other objects, physics, social norms, social institutions, and human intentions.

Disruptive innovation: No better time

With the push to move more functions online, disruptive technologies such as robotic process automation are rendering old skill sets obsolete, while at the same time creating the need for new ones.

Knowledge Management White Papers

SMART CONTENT GOVERNANCE

IT Monitors Company Content, Keeping Projects Secure

Data Governance Trends: Predictions, pitfalls, and technologies for the future of digital work

Transforming Media & Entertainment Content with Expert.ai Technology