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The State of Knowledge Management in 2023: Untapped Potential for Business Value

Dive into the current state of knowledge management and recommendations for realizing untapped potential for business value.

KMWorld Guide to KM Trends, Products, and Services
The KMWorld Guide to KM Trends, Products, and Services assists IT and business decision makers as they continue to navigate the major technologies and trends shaping digital transformation today.


QUOTE OF THE WEEK


Everybody gets so much information all day long that they lose their common sense.

 

- Gertrude Stein


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Knowledge Management Case Studies

InWith Corporation uses IBM Watson as its LLM foundation

The platform gives anyone the ability to create a private chatbot 

Scan-Optics and PHA-Web collaborate to digitize housing authority database management processes

Companies' partnership streamlines housing authority digitization solutions improving productivity and tenant communications

Mark43 OnScene mobile app keeps first responders connected to emergency dispatch

Gives public safety agencies superior on-the-go technology to enhance responsiveness  

Virginia IT agency selects Everlaw as e-discovery vendor

Everlaw's cloud-native ediscovery platform earns approval from VITA to support with litigation, investigations, public records requests, and collaboration in the Commonwealth and beyond

Knowledge Management Opinions & Analysis

Tags, AI, and dimensions

Tags have become so common that they've faded from consciousness since 2007, although sometimes a clever hashtag pops up.

Look to the skies for KM opportunities

Then there's the inevitable demand for more automation, from the flight planning and clearance process to the operation of the air vehicles themselves. No human or group of humans could possibly keep track of so many constantly changing variables

AI technologies upending traditional KM

If we are not careful and proactive about it, the concept and importance of knowledge itself may soon become blurred or lost.

AI’s new type of knowledge

This way of knowing works pragmatically for some very complex systems of the sort we find in the real world. But, oddly, itseems not to work so well in some artificially simple systems.

Knowledge Management White Papers

2023 KMWorld Guide to KM Trends, Products, and Services

Choosing a Competitive Intelligence Platform

Success Story: Improving the Microsoft Doc Search Experience with Knowledge Graphs

Reimagining knowledge with ChatGPT