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KMWorld Trend-Setting Products of 2021

To help showcase advanced products and services, each year KMWorld magazine looks for offerings that are designed to help organizations derive greater benefit from their information, share knowledge efficiently, make better decisions, enable compliance, effectively support employees, and communicate seamlessly with customers.

KMWorld Sourcebook and Buyers' Guide
The KMWorld Sourcebook and Buyers' Guide assists IT and business decision makers as they continue to navigate the major technologies and trends shaping digital transformation today.

This unique publication features the KMWorld 2021 Knowledge Management Priority Survey including the impact of remote work, plans for technology adoption, and how future goals may be changing.


QUOTE OF THE WEEK


The most important thing in communication is to hear what isn't being said.

 

- Peter Drucker


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Knowledge Management Case Studies

Oracle Cloud is on the menu for Burger King franchise operator

Corporativo GES can see where it can improve operations down to the individual franchise location

Pratt & Whitney selects WEBCON to digitize business processes

Low-code process management and automation helps to accelerate digital transformation

Prestige Consumer Healthcare leverages Ketch

Enables PCH to use data for growth while protecting consumers' information privacy and adhering to compliance mandates

NEON CORP. selects Aptum to enhance its retail and ecommerce platforms

Shift to Microsoft Azure Cloud will allow NEON to scale quickly and enhance security

Knowledge Management Opinions & Analysis

The knowledge Zoom

In choosing to disclose something about one's personality and interests—even though it's kept literally in thebackground—people are acknowledging that personality and personhood matter to the discussion.

Making the jump to hyperdrive

The new, all-digital workforce will be made from a combination of AI, machine learning, computer vision, naturallanguage understanding, robotics, and more.

The big opportunity for knowledge management

It may well be stating the obvious but we will not be returning to the old ways of working, even though some of us, myself included (as it turns out, I am in the minority), would like to.

The end of books?

The structure of knowledge is dense, and our paths through it are carved not just by itscontours but by our interests and concerns.

Knowledge Management White Papers

A Roadmap to Adaptive and Agile Enterprise Content Management

How Businesses Use AI for CX Success

The Trend-Setting Products in Knowledge Management 2021

Transforming Content Access to Speed Up Innovation