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Top considerations for ECM and content services

Content services' contemporary reliance on advanced analytics and cloud connectivity means more than an improved ability to meet its goals—which are increasingly taking the form of process automation.

KMWorld Sourcebook and Buyers' Guide
The KMWorld Sourcebook and Buyers' Guide assists IT and business decision makers as they continue to navigate the major technologies and trends shaping digital transformation today.

This unique publication features the KMWorld 2021 Knowledge Management Priority Survey including the impact of remote work, plans for technology adoption, and how future goals may be changing.


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A moment's insight is sometimes worth a life's experience.

 

- Oliver Wendell Holmes


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Knowledge Management Case Studies

WeFi selects OpenText Email2EDI solution

Fintech company automates data exchange for faster and more efficient processing

Clifford Chance taps FileTrail

International law firm uses FileTrail GPS to manage physical records and retention policies

Oracle Cloud is on the menu for Burger King franchise operator

Corporativo GES can see where it can improve operations down to the individual franchise location

Pratt & Whitney selects WEBCON to digitize business processes

Low-code process management and automation helps to accelerate digital transformation

Knowledge Management Opinions & Analysis

The knowledge Zoom

In choosing to disclose something about one's personality and interests—even though it's kept literally in thebackground—people are acknowledging that personality and personhood matter to the discussion.

Making the jump to hyperdrive

The new, all-digital workforce will be made from a combination of AI, machine learning, computer vision, naturallanguage understanding, robotics, and more.

The big opportunity for knowledge management

It may well be stating the obvious but we will not be returning to the old ways of working, even though some of us, myself included (as it turns out, I am in the minority), would like to.

The end of books?

The structure of knowledge is dense, and our paths through it are carved not just by itscontours but by our interests and concerns.

Knowledge Management White Papers

How to protect Microsoft 365 from the NOBELIUM hackers' phishing attack

OIG's Microsoft 365 audit checklist and how to prepare for it

A Roadmap to Adaptive and Agile Enterprise Content Management

How Businesses Use AI for CX Success