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The 2023 KMWorld Readers’ Choice Awards nominations period is extended

The nominations process is open and is now extended until July 19, 2023

KMWorld Guide to KM Trends, Products, and Services
The KMWorld Guide to KM Trends, Products, and Services assists IT and business decision makers as they continue to navigate the major technologies and trends shaping digital transformation today.


QUOTE OF THE WEEK


Economics is war pursued by other means.

 

- Raymond F. DeVoe Jr.


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Knowledge Management Case Studies

InMoment helps Jack in the Box enhance the omnichannel guest experience

InMoment helps Jack in the Box easily uncover valuable guest insights from their over 500 million annual guests

Audi assists Peachtree Corners to power smart city road infrastructure

The automaker will develop strategies to realize connected vehicle solutions in the smart city alongside other companies within its Curiosity Lab ecosystem

Stravito helps Heineken obtain best-in-class insights

Heineken adopts Knowledge and Insights platform, fostering innovation and brand loyalty

InWith Corporation uses IBM Watson as its LLM foundation

The platform gives anyone the ability to create a private chatbot 

Knowledge Management Opinions & Analysis

Tags, AI, and dimensions

Tags have become so common that they've faded from consciousness since 2007, although sometimes a clever hashtag pops up.

Look to the skies for KM opportunities

Then there's the inevitable demand for more automation, from the flight planning and clearance process to the operation of the air vehicles themselves. No human or group of humans could possibly keep track of so many constantly changing variables

AI technologies upending traditional KM

If we are not careful and proactive about it, the concept and importance of knowledge itself may soon become blurred or lost.

AI’s new type of knowledge

This way of knowing works pragmatically for some very complex systems of the sort we find in the real world. But, oddly, itseems not to work so well in some artificially simple systems.

Knowledge Management White Papers

The Ultimate Solution for Accelerating Knowledge Creation, Optimization, & Consumption

8 Trends That Will Shape Customer Support in 2023 and Beyond

How Namely Witnessed 80% Increase in KB Article Submissions

How Automation Anywhere Achieved Upto 51% Successful Search Conversions Within a Year