KNOWLEDGE MANAGEMENT Industry Trends 2021

The need for technology-supported collaboration increased dramatically due to COVID-19—and a hybrid work environment is likely to remain the norm even after the impact of the pandemic subsides.

KMWorld 100 Companies That Matter in Knowledge Management 2021

Understanding What Matters With Text Analytics and NLP

There's no limit to the business value that can be derived from parsing, appropriately contextualizing, classifying, and extracting text with NLP.

Looking to the future: 2021 Insight

KM teams should focus not just on pushing new technology but also on how they can better support foundational capabilities such as collaboration and expertise location in the digital workplace.

How AI will help to shape the new normal

To achieve its potential, there is no escaping the fact that AI must have accurate, clean, and managed data

Knowledge management and the impact of COVID-19

Executives at leading knowledge management software and services organizations are reflecting on the lasting impact we can expect

David Weinberger's new book, Everyday Chaos, is honored with Axiom Award

When you try to develop a machine learning application that affects people, you quickly learn that fairness is far more complex than we usually think, and also that fairness almost always requires us to make difficult trade-offs

Vibrant network ecosystems are turning supply chains into competitive weapons

The old paradigm for supply chain networks has run its course, and the future is in multi-enterprise, or multi-party business networks

The coming blue wave

It should come as no surprise that topping the list of requirements to create and sustain a vibrant blue economy are innovation, learning, and collaboration.

How we innovate matters

Just as nobody was fooled by the arguments used to justify offshoring and outsourcing business processes, they should also not be misled by the furious energy behind automation, be it in the form of RPA or even AI.

Decentralized knowledge management

Decentralization, though a boon to technology vendors, poses a unique set of challenges and risks for information and knowledge managers to grapple with.

The twisted case of facial recognition

Machine translation continues to make strides forward. Facial recognition, on the other hand, has entered the twilight zone.

How to Optimize Your Customer Experiences

A Use Case with Enlighten AI for Customer Experience (CX)

The Admin’s Guide To M365 Security And Compliance

MSFT365 Security Control Checklist

A Deep Dive into Two Information Governance Case Studies: an on-demand webinar