AI enables search to surmount its basic keyword limitations to become a nuanced form of simplistic linguistic interactions, and the overarching utility provided by search itself has also burgeoned into more than previously offered, even a short while ago.
The categories for the 2021 KMWorld Readers' Choice Awards were wide-ranging. In all, there were 14 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics and NLP.
Jane Dysart, KMWorld conference chair, and founding partner and curator of curiosity, Dysart & Jones Associates, provides a look at what's ahead for KMWorld 2021 attendees. The conference will be held November 15-18, 2021 at the JW Marriott Washington, DC
To help showcase advanced products and services, each year KMWorld magazine looks for offerings that are designed to help organizations derive greater benefit from their information, share knowledge efficiently, make better decisions, enable compliance, effectively support employees, and communicate seamlessly with customers.
In 2021, knowledge graphs weren't just blossoming—they were blooming—and it was clear that we are now in the knowledge graph stage of KM development
Knowledge graphs continue to make a splash in the KM space
In a very real sense, data governance is the "business function" of MDM, controlling how data is created, collected, and used
To achieve its potential, there is no escaping the fact that AI must have accurate, clean, and managed data
It should come as no surprise that topping the list of requirements to create and sustain a vibrant blue economy are innovation, learning, and collaboration.
Just as nobody was fooled by the arguments used to justify offshoring and outsourcing business processes, they should also not be misled by the furious energy behind automation, be it in the form of RPA or even AI.
Decentralization, though a boon to technology vendors, poses a unique set of challenges and risks for information and knowledge managers to grapple with.
Machine translation continues to make strides forward. Facial recognition, on the other hand, has entered the twilight zone.