Improving collaboration in the global and digital workplace

Today's enterprise organizations aren't just global—they're digital—and balancing the demand for easy access to information and subject matter experts can be challenging in an increasingly hybrid workforce. How can leaders ensure employees stay connected and knowledge flows freely within the entire organization?

KMWorld held a webinar with Marc Vontobel, Starmind founder and CEO and Sebastian Hein, IT business partner, product development quality informatics at Genentech, who discussed how AI-powered knowledge management can better connect your global and digital enterprise.

Companies are facing huge productivity losses and overwhelmed employees due to inaccessible knowledge within organizations, according to Vontobel.

An exponentially growing problem for every organization fueled by unprecedented volume of data. Today 70-90% of data within an organization is ROT (redundant, outdated, trivial), Vontobel said.

A blind spot for many organizations is access to corporate-wide expert knowledge and experience. Starmind identifies and connects the best people to answer questions and share experience within organizations, Vontobel said. Everything an organization knows, available to every employee—with measurable results.

Starmind creates unique, self-learning, organization-specific knowledge networks. Starmind recently worked with a company, Genentech, to make this happen.

Genentech improves international collaboration between teams, Hein explained. The company wants to deliver twice as many medical advances at half the cost to society.

According to Hein, Neural Network AI helped the company build a real-time knowledge network, giving colleagues on-demand access to the answers and innovation they need to work more impactfully so everyone can do their best work.

An archived on-demand replay of this webinar is available here.