The expanding world of knowledge management

As one of the most mature of the technologies that supports knowledge management, search solutions have changed so much from the days of keyword searching that they are now often referred to as "insight engines."

Why Taxonomy Rules Matter (Video)

Jason Hein, Earley Information Science director, delivery services, outlines taxonomy basics and the value of metadata and accurate definitions in this clip from his presentation at KMWorld 2019.

Using knowledge graphs and search - KMW Webcasts KMWorld Live

Semantic knowledge graphs can help connect users and employees to the most relevant information they need to make better and faster decisions in the real world.

Looking to the Future of Knowledge Management: 2020 Insight

Throughout all KM solutions and services, a wave of modern technologies, such as AI, machine learning, natural language processing, and others, are serving to enhance traditional capabilities. As we enter a new year—and a new decade—there is an opportunity to reflect on what is happening now and what may lie ahead in the world of knowledge man­agement solutions and services to deliver more timely and targeted insights to users when and where they need it.

Knowledge management and the impact of COVID-19

Executives at leading knowledge management software and services organizations are reflecting on the lasting impact we can expect

The changing face of knowledge management: How cognitive search can help

With the inundation of big data, enterprises are constantly on the prowl for advanced solutions such as AI-based cognitive search platforms that significantly help cut down on time and cost

Search, data, and presentation management: Untangling the web of enterprise PowerPoints

Presentation management puts a strategic workflow process around presentation files, such as: PowerPoint, video, images, PDFs, and any other file types you use in business

Fueling Sales and Marketing with Presentation Management

Large organizations use presentations to drive their business. Whether it be sales team members pitching potential prospects or internal marketing documents used to inform employees about brand updates, presentations are crucial to the success of every business. A sound presentation management strategy optimizes all stages of the workflow associated with presentations, and lets executives and managers view the entire process as a "presentation loop."

Flipping data science

No matter how much "intelligence" is programmed into a computer, it will very likely never understand the results it produces. Doing so takes human cognition, intuition, judgment, and other ways we humans make sense out of data.

Usability testing for effective interactivity

Connecting the seeker to the information she seeks is not a new problem. Interaction design has been a stumbling block since the age of the card catalog.

Rebooting the information refinery

In the field of knowledge management, of course, the idea of turning data into information into knowledge has been a foundation concept for knowledge managers. But frankly, the ability to achieve this alchemy of data to knowledge has not been broadly demonstrated in practice. A next generation information refinery is required to make something meaningful and valuable out of the raw data flying around the firm and throughout the internet economy.

Crossing the epistemic divide

As the world races ahead, purely data-driven approaches will become less attractive. Instead, we need to start gaining a deeper understanding of how to bridge the great divide which separates the artificial and the natural.

How to Leverage AI Behavioral Models to Maintain Customer Satisfaction with Work-From-Home Agents

Intelligent Data Hub: The Next Generation of Smart Data Management

New Approaches to Master Data Management

Intelligent Data Hub - Taking MDM to the Next Level