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Rockset announces integration with Retool to augment customer support tools

Rockset, the real-time indexing database company, is releasing an integration with Retool, a low-code development platform, enabling developers to build performant internal tools for customer support, marketing operations, customer 360, fraud investigation, logistics monitoring, and streamlining operations, in record time.

“Gone are the days when employees tolerated static dashboards that took minutes to refresh. With millennials taking on increasing responsibility in the workplace, the reality is that nobody will use your internal tool if it is any slower than Instagram,” said Venkat Venkataramani, co-founder and CEO of Rockset. “Rockset is the first database that gives developers fast and easy access to real-time analytics at cloud scale, while Retool completely transforms the way internal tools are built. The joint Rockset and Retool solution allows anyone to build incredibly powerful, blazing-fast internal tools in just minutes.”              

Built by the creators of RocksDB, Rockset automatically builds a Converged Index on any data—including structured, semi-structured, geographical, and time series data—for high-performance search and analytics at scale.

When combined with serverless operations, it is a game-changing approach to making real-time analytics fast, flexible, and easy, according to the vendor.

Retool is a low-code platform that speeds the process of building internal tools by delivering the UI building blocks to quickly launch internal apps. It also simplifies app development by easily connecting to APIs and data sources like Rockset.

“Our goal is to change the way developers build software. We’ve saved engineers hundreds of thousands of hours building internal applications. But we’ve also saved millions of hours for the sales, marketing, support, operations, legal, and finance teams who spend hours every day on those internal applications,” said David Hsu, founder and CEO of Retool. “What stood out for me about Rockset is that it delivers millisecond-latency queries on the most recent data, without any of the usual operational burden. This means Retool users can now quickly build blazing-fast internal tools that enable rapid decisions on the freshest data.”

For more information about this news, visit https://rockset.com/.

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