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Knowledge Management
Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organisation. It refers to a multidisciplinary approach to achieving organisational objectives by making the best use of knowledge.
Features

Making smarter connections with knowledge graphs

Data fabric is the next level of maturity for data integration, and it can make very effective use of knowledge graph technology.

SHAKING UP ECM WITH COMPOSABLE CONTENT SERVICES: ONE PLUS ONE EQUALS THREE

The ease of integration that's foundational to composability supports low-code or no-code application building by automating measures that redress differences in data models and semantics.

KMWorld 100 Companies That Matter in Knowledge Management 2022

Flexibility, agility, and the ability to pivot continue to be essential characteristics of winning companies. Organizations must have the right tools and products so they can break down information silos, better understand the experiences of their customers and employees, uncover trends, expand collaboration, deploy AI and machine learning appropriately, and take advantage of automation to lighten the burden of mundane, repetitive tasks.

Deploying text analytics and natural language processing for strategic advantage

Perhaps the biggest barrier to unlocking the knowledge found in text is the fact it's widely considered unstructured data that doesn't conform to the traditional tabular data representation.

ViewPoints

Bias in AI: Why it happens and how to fix it

While no system is perfect, there are ways to minimize bias in AI through people, processes, technology, and regulations

Knowledge management in the hybrid work era: 4 key insights

As the workforce left the traditional office and dispersed, so did the collective brain trust that keeps many organizations running smoothly

How brands win with an IoT-enabled customer experience

The benefits of IoT-enabled CX aren't without some challenges in getting started, but if IoT is right for your business, the long-term advantages of improved CX, reduced cost to serve, and top-line growth are well worth the efforts

Moving toward a paperless society by 2024

The paperless society may have started with a push toward a cashless society, but technology has fueled a far more ambitious movement

Columns

Artificial intuition

Maybe the rise of machine learning will so transform our model of intuition that we'll start to trust it much more.

DAOs, NFTs, Web 3.0, and the metaverse: What does it all mean?

We can look at Web 3.0 as the next decentralization/virtualization stage of the internet. Here, blockchain-linked tokens, including NFTs, are integral to DAOs, which are frequently promoted as a gateway to the metaverse.

The Law and AI

AI is very good, and light years ahead of where it was just a decade ago, but it is far from "intelligent." Indeed, it is only as good as the data it is provided and needs close human supervision.

Knowledge unchained

Blockchains eliminate the need to trust other people. That's it; that is all there is to it. Trust is deferred to the system itself.

Knowledge Management Whitepapers

KMWorld 2022 Sourcebook and Buyers' Guide

Infused Analytics for SaaS Companies

How Text Mining and Natural Language Processing with PoolParty Drives Your Semantic AI

The Modern Workplace Demands A New Approach To Knowledge Management

Knowledge Management Companies and Suppliers