The Trend-Setting Products in Knowledge Management 2026

KMWorld's Trend-Setting Products list of 2026 identifies the contributions of forward-thinking companies that are leading the way in innovating for knowledge access and sharing, improving knowledge flows, and paving the way for knowledge managers.

One thing became clear as we put together this year’s list of Trend-Setting Products: AI is no longer a novelty or experimental; it’s woven into the fabric of new product offerings. In the past several years we’ve gone through the trends of generative AI and agentic AI as new, novel, shiny, and game-changing technologies. Now, we are confronting a KM environment where the various AI technologies are part of the infrastructure, where it’s necessary to move into production mode, where hype meets reality.