Enterprise knowledge continues to expand. Knowledge-sharing tools ensure this knowledge is preserved, curated, and easily disseminated throughout organizations. Their prioritization of collaboration, engagement, and interactions makes the growing decentralization and compartmentalization of the enterprise much more manageable.
Jelani Harper //
07 Jul 2022
Companies need to be fully aware that customers do not want a fragmented approach, but a smooth and well-informed one, and act on that knowledge.
Judith Lamont, Ph.D. //
07 Jul 2022
KM helps employees feel supported, both by the organization and a community of colleagues. This reduces stress, improves job satisfaction, and offers knowledge workers an invaluable outlet for dealing with difficult managers, tough assignments, and other challenges that might otherwise push them out the door.
Lauren Trees //
07 Jul 2022
Data fabric is the next level of maturity for data integration, and it can make very effective use of knowledge graph technology.
Judith Lamont, Ph.D. //
09 May 2022
With the increase of decentralized workplaces and remote and hybrid work models, SaaS has overtaken on-premises apps and become critical to any company's success
Uri Haramati, co-founder and CEO of Torii //
11 Jul 2022
Three ways the transition to hybrid and remote work has changed business for good
Scott Francis, Technology Evangelist, Fujitsu Document Imaging //
08 Jun 2022
Instead of treating customer experience (CX) and employee experience (EX) as silos, think about them as one holistic experience—human experience (HX)—and address them together
Mark Ratekin, Principal Director, Global CX Consulting, Forsta //
20 Jan 2022
With their new book, "Making KM Clickable," Zach Wahl and Joe Hilger have documented the collective knowledge and experience they have gained from helping countless customers with knowledge management projects
Joyce Wells //
31 Jan 2022
The most powerful ML can require the resources of wealthy organizations. Such organizations usually have at best mixed motivations, to be charitable about it.
David Weinberger //
07 Jul 2022
Edge-of-chaos decisioning means being continually informed on the critical elements needed to make better, faster decisions.
Art Murray, D.Sc. //
07 Jul 2022
Though traditional and often reluctant to change, the supply chain sector is now reassessing its lack of embrace of technology and, significantly, rethinking long-established processes.
Alan Pelz-Sharpe //
07 Jul 2022
When it comes to applying KM, the key is identifying and connecting the dots in meaningful and synergistic ways.
Art Murray, D.Sc. //
04 Mar 2022