Next-generation natural language technologies: The deep learning agenda

The capacity for machines to understand human language, courtesy of natural language technologies fortified by deep learning, results in limitless enterprise value across use cases and industries. Whether those involve the creation of content, querying it, or acting on it, this combination is the means of making IT infinitely more accessible—and useful—than it's ever been.

The best cloud KM combines cutting-edge technology with smart oversight

Cloud-based KM requires a careful balance of innovation and restraint. The best results ensue when companies combine aggressive adoption of advanced technology with strong central oversight, traditional taxonomy, and flexible implementation to accommodate different parts of the business.

Will AI Surpass Past Technologies in Displacing Human Work? (Video)

Microsoft Modern Workplace Supportability Engineer Ross Smith compares the potential impact of AI to replace human work to earlier landmark technologies in this clip from the opening keynote at KMWorld 2019.

THE SMART MONEY: Decoupling financial services for cross-departmental big data integration

Monetizing data while complying with regulations in finance is increasingly dependent on the ability to decouple the enterprise—across departments, business lines, and individual services.

The new omnichannel priority for retail supply chains

Retailers need to predict where demand will occur, across brick-and-mortar and online channels, and efficiently fulfill the right quantity of products to thousands and even millions of locations

Knowledge management and the impact of COVID-19

Executives at leading knowledge management software and services organizations are reflecting on the lasting impact we can expect

Knowledge management and the new normal

James Carroll, partner and director at TetraVX,  and Kevin Beasley, CIO at VAI, explain the importance of security and privacy safeguards in the new COVID-19 WFH world

Creating an intelligent automation toolkit

When deployed separately, robotic process automation and digital process automation technologies add immense business value, but when they are strategically combined, an entirely new level of business optimization is possible

Enterprise of the future update: More disruption ahead

The concept of a phyle has experienced a resurgence, driven in part by the frustration people are feeling about being forced into making binary choices regarding the groups with which they want to be identified: public versus private, capitalist versus socialist, and liberal versus conservative.

The right time for knowledge management

A new generation is coming in—one that sees order in the chaos, spots previously invisible patterns, and not only embraces technology but grew up with it.

Deep project management

Given the increased negative media exposure that comes from project failure, organizations need more tightly integrated, intelligent project management systems, in addition to people who have the requisite skills. This need will grow as systems continue to become more complex and timelines more tightly compressed.

How robotic is your process ?

To break out of the structured process world, RPA will need to address the full range of cognitive computing capabilities.

KMWorld 2020 Sourcebook and Buyers' Guide

Driving Revenue Growth through Customer Messaging

Learn About These 3 Major Challenges Faced by Contact Centers Today and How to Overcome Them

The Value of Automated Office 365 & Microsoft Teams Governance

The MOST comprehensive resource on Office 365 Governance