The categories for the 2021 KMWorld Readers' Choice Awards were wide-ranging. In all, there were 14 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics and NLP.
Joyce Wells //
05 Nov 2021
Jane Dysart, KMWorld conference chair, and founding partner and curator of curiosity, Dysart & Jones Associates, provides a look at what's ahead for KMWorld 2021 attendees. The conference will be held November 15-18, 2021 at the JW Marriott Washington, DC
21 Jul 2021
Cloud-based KM requires a careful balance of innovation and restraint. The best results ensue when companies combine aggressive adoption of advanced technology with strong central oversight, traditional taxonomy, and flexible implementation to accommodate different parts of the business.
Lauren Trees //
14 May 2020