From automation to autonomy: Streamlining processes with BPM

The fundamentals of BPM (involving workflow management, process optimization, case management, and more) will likely never change.

The State of Knowledge Management in 2023: Untapped Potential for Business Value

Dive into the current state of knowledge management and recommendations for realizing untapped potential for business value.

KMWorld 100 Companies That Matter in Knowledge Management 2023

Putting together the list of 100 companies that matter in KM causes us to look at organizations with pioneering solutions and notable modifications to existing products, and those that are just plain interesting. We applaud innovation, agility, and a focus on the customer.

ECM evolves to support business goals

Even with the prevalence of ECM systems, many people still rely on personal, folder-based filing systems. This makes collaboration difficult because information is not accessible to others.

Knowledge management experts provide KM predictions for 2023

Several KM leaders offer predictions for the space in 2023

Why reducing review time can revolutionize enterprise content search

Leveraging this finding of the brain's superior ability to recognize patterns, a next-generation viewer uses three progressive panels to display search results and document pages as visual thumbnails

Why SaaS visibility matters

With the increase of decentralized workplaces and remote and hybrid work models, SaaS has overtaken on-premises apps and become critical to any company's success

5 Knowledge graph insights from KMWorld Connect 2021

Knowledge graphs continue to make a splash in the KM space

AI technologies upending traditional KM

If we are not careful and proactive about it, the concept and importance of knowledge itself may soon become blurred or lost.

The undiscovered country

Capturing and sharing what you already know is good; and with today's data and text analytics tools, it has become much easier than when we'd first begun this journey.

The way of the scenario

The Delphi technique has become less effective in recent years, especially in crisis situations in which conditions, assumptions, and other variables are changing faster than the group is able to respond.

The coming blue wave

It should come as no surprise that topping the list of requirements to create and sustain a vibrant blue economy are innovation, learning, and collaboration.

2023 KMWorld Guide to KM Trends, Products, and Services

Choosing a Competitive Intelligence Platform

Success Story: Improving the Microsoft Doc Search Experience with Knowledge Graphs

Reimagining knowledge with ChatGPT