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Business Intelligence
Business intelligence transforms data into insights. By combining data analysis, data visualization, analytics, data mining, and other data tools, BI takes raw data and turns it into actionable information to help organizations make smart and informed decisions for the future. See below for the latest business intelligence news, trends, and solutions.
Features

KMWorld 100 Companies That Matter in Knowledge Management 2021

Looking to the future: 2021 Insight

KM teams should focus not just on pushing new technology but also on how they can better support foundational capabilities such as collaboration and expertise location in the digital workplace.

Graph databases team up with BI: It’s all about relationships

BI software, which is widely used and deeply embedded in many enterprises, can be enhanced bygraph databases that focus on connections.

Information governance 101: The regulatory compliance survival kit

Mapping data's flow throughout the enterprise is pivotal for securing information assets since it allows organizations to consider what they're trying to protect and what that requires.

ViewPoints

Knowledge management culture and the government workforce

The biggest change for many organizations since the onset of the global COVID-19 pandemic has been determining the policies and tech that make a digital workplace work, as well as strengthening department, team, and personal connections

How remote teams can use organic self-service KM tools

Adopting strategies that incorporate organic elements can dramatically accelerate common support workflows by reducing the friction between accessing knowledge and productive output

How COVID-19 has impacted digital accessibility

The disruption that occurred in the past year cannot be overestimated as millions of employees were suddenly expected to work from home without onsite IT support

Knowledge management in 2021: KM enters a new stage

The knowledge graph stage emerged in full at KMWorld Connect 2020

Columns

Data is never just data

As with all tools, data has uses because of complex contexts that include other objects, physics, social norms, social institutions, and human intentions.

A limit to business intelligence?

The extent to which businesses protect their data assets is the extent to which business is limiting its own intelligence.

Knowledge Management Whitepapers

How to Optimize Your Customer Experiences

A Use Case with Enlighten AI for Customer Experience (CX)

The Admin’s Guide To M365 Security And Compliance

MSFT365 Security Control Checklist

A Deep Dive into Two Information Governance Case Studies: an on-demand webinar

Business Intelligence Companies and Suppliers