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Business Intelligence
Business intelligence transforms data into insights. By combining data analysis, data visualization, analytics, data mining, and other data tools, BI takes raw data and turns it into actionable information to help organizations make smart and informed decisions for the future. See below for the latest business intelligence news, trends, and solutions.

 KMWorld 2022 - November 7-10, Register Now !

Features

KMWorld Trend-Setting Products of 2022

To help showcase advanced products and services, each year KMWorld magazine looks for innovative offerings that are helping organizations derive greater benefit from their information, share knowledge more efficiently, make better decisions, improve compliance and security, effectively support employees, and communicate more seamlessly with customers.

Join us at KMWorld 2022 November 7–10, 2022 JW Marriott Washington, DC

It's time to close that Zoom tab and brush up on those in-person-to-person skills as KMWorld, the largest gathering of knowledge management thought leaders, practitioners, authors, and storytellers, returns to Washington, D.C., for the first time since 2019.

Chasing the Omnichannel Experience

Companies need to be fully aware that customers do not want a fragmented approach, but a smooth and well-informed one, and act on that knowledge.

How KM enhances productivity and the employee experience

KM helps employees feel supported, both by the organization and a community of colleagues. This reduces stress, improves job satisfaction, and offers knowledge workers an invaluable outlet for dealing with difficult managers, tough assignments, and other challenges that might otherwise push them out the door.

ViewPoints

Why SaaS visibility matters

With the increase of decentralized workplaces and remote and hybrid work models, SaaS has overtaken on-premises apps and become critical to any company's success

How to take advantage of supplier information and mitigate risk

The regulatory environment requires that organizations should not only provide supplier information, but also fully understand it

Why it’s important to make KM clickable

With their new book, "Making KM Clickable," Zach Wahl and Joe Hilger have documented the collective knowledge and experience they have gained from helping countless customers with knowledge management projects

KMWorld Connect 2021 recap: Knowledge graphs were front and center

In 2021, knowledge graphs weren't just blossoming—they were blooming—and it was clear that we are now in the knowledge graph stage of KM development

Columns

Dispatches from the edge

Edge-of-chaos decisioning means being continually informed on the critical elements needed to make better, faster decisions.

Data is never just data

As with all tools, data has uses because of complex contexts that include other objects, physics, social norms, social institutions, and human intentions.

A limit to business intelligence?

The extent to which businesses protect their data assets is the extent to which business is limiting its own intelligence.

Knowledge Management Whitepapers

The Trend-Setting Products in Knowledge Management 2022

Proactive Strategies for Using AI to Manage Consumer Complaints

Improve regulatory compliance and deliver better business outcomes.

Forrester Study: Supercharge long-form content for consistent experiences with CCMS

How BlackBerry married organizational vision with content design

Business Intelligence Companies and Suppliers