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Business Intelligence
Business intelligence transforms data into insights. By combining data analysis, data visualization, analytics, data mining, and other data tools, BI takes raw data and turns it into actionable information to help organizations make smart and informed decisions for the future. See below for the latest business intelligence news, trends, and solutions.
Features

Six ways KM supports organizations in the COVID-19 era

At some organizations, COVID-19 has driven a push to leverage certain knowledge-sharing tools more broadly than before.

Next-generation natural language technologies: The deep learning agenda

The capacity for machines to understand human language, courtesy of natural language technologies fortified by deep learning, results in limitless enterprise value across use cases and industries. Whether those involve the creation of content, querying it, or acting on it, this combination is the means of making IT infinitely more accessible—and useful—than it's ever been.

BI and ANALYTICS sustain smart city initiatives

Despite the challenges, cities of all sizes have succeeded in setting up smart city programs, although most consist of one or more point solutions rather than a full ecosystem.

THE SMART MONEY: Decoupling financial services for cross-departmental big data integration

Monetizing data while complying with regulations in finance is increasingly dependent on the ability to decouple the enterprise—across departments, business lines, and individual services.

ViewPoints

Achieving a unified view for business without coding

The chief advantage of using a common data model method for business users is the codeless means by which they can define their own business logic

Translating the voice of your customer (VoC) into business intelligence

Most organizations know that there are disconnects and mistakes that occur among their customer service teams that directly correlate to poor business performance

Knowledge management and the impact of COVID-19

Executives at leading knowledge management software and services organizations are reflecting on the lasting impact we can expect

The 'Interaction of Things' is coming of age

IoT devices are starting to impact the personal lives of consumers, but the part of the economy likely to be most affected in the 2020s will be the industrial sector

Columns

Data is never just data

As with all tools, data has uses because of complex contexts that include other objects, physics, social norms, social institutions, and human intentions.

A limit to business intelligence?

The extent to which businesses protect their data assets is the extent to which business is limiting its own intelligence.

Knowledge Management Whitepapers

Redefining the digital: Contract management in purchasing

Help AI to Understand

The Value of Practical AI

SMART CONTENT GOVERNANCE

Business Intelligence Companies and Suppliers