Portals
Portals are a response to several integration problems that exist in corporate IT. Today’s IT systems are complex, consisting of many different elements, and are increasingly overwhelming users in the range of applications and information that they support. A new generation of enterprise portal development tools, appearing now on the market, address the complexities of providing portal support for a range of organizational goals. 
Features

Focus on Technology in Manufacturing: Tech is Powering the Factory of the Future - But Also Hindering It

We are now at an inflection point where modern, cloud-based systems can radically change the way in which we look at quality management.

Putting knowledge in the flow of everyday work

If you design KM solutions to align with the problems employees need to solve, make it easy for them to access the available resources, and then build prompts and reminders into your business processes, you'll be well on your way to embedding KM into the culture and the way people work.

Unified communications and KM are finally collaborating

The trend is now toward unified communications as a service (UCaaS), with a cloud model that allows for quick and flexible deployment. Ideally suited for a dispersed workforce, UCaaS accounts for slightly less than half of the global $52 billion unified communications market.

The 2019 KMWorld Readers’ Choice Awards Winners

With a diverse array of products, services and technologies to consider and the stakes getting higher for information-driven success, it can be challenging to make the right choices. There are many ways to learn more about what is available, such as accessing white papers, research reports, and webinars, as well as consulting with experts and peers. We hope the KMWorld Readers' Choice Awards list provides an additional resource to help make the job of identifying solutions to investigate easier.

ViewPoints

Selecting the Right CMS Platform for Your Business: Understanding the Benefits of Coupled, Decoupled and Headless CMS Solutions

The CMS space has gotten very crowded and confusing for buyers. Each CMS architecture has pros and cons and some are more appropriate in specific environments than in others. If it's time to redesign your digital properties, it's important to keep in mind the differences between coupled, decoupled and headless CMS. Considering these points will help you determine which type is right for your business.

Digitally Transforming in a Regulated Industry: How You Can and Why You Should

No organization is exempt from the increasing pressure to innovate and digitally transform its processes. The taxi industry, for example, learned this the hard way.Ridesharing startup apps like Uber and Lyft rose up seemingly overnight, flouting any regulations while state and local governments rushed to create them. The regulations did eventually come for the apps, but it was too late for taxis - consumer behavior was the changed for good. Now, urban-dwellers want to order rides from their phones and skip the manual payment process altogether, something taxis never were and still aren't equipped to offer.

How to Begin Personalizing Web Experiences

Behind every organization's Web site is a marketer that struggles every day with content chaos.

Is Web Scraping Leaving You Hungry For More?
How Complete Web Data Integration Can Separate You
from The Competition

Columns

The convergence of convergence

The more systems and subsystems we attempt to stitch together, the greater the unpredictability.

Perspective on knowledge: Is the Internet making us stupid?

You with the Internet is much smarter than you without the Internet.

What the Web hides from us

The Net hides our physical being. Online all we get are some words or images. Worse, frequently those words and images have no context beyond themselves. When you are with someone in physical space, you cannot avoid the fact that the person is a complete being who is literally coming from somewhere and will be going somewhere else.

What's up with portals?

Knowledge Management Whitepapers

Customer Engagement Platform for Digital and Assisted Channels

Case Study: Oxigen Wallet

Case Study: Food Delivery

How kochartech assisted a leading online Food Delivery App reduce AHT by 15%

Case Study: Telecom

How our Knowledge Management Platform helped leading Telecom improve its FCR by 21%