Jane Dysart, KMWorld conference chair, and founding partner and curator of curiosity, Dysart & Jones Associates, provides a look at what's ahead for KMWorld 2021 attendees. The conference will be held November 15-18, 2021 at the JW Marriott Washington, DC
Efficiency has been a big motivator for the use of RPA; in customer support applications, a goal has been to use bots to help agents reduce handle time for customer calls.
The unalterable nature of blockchain data means the consistency and correctness createan unassailable trust for numerous enterprise use cases.
Cloud computing replaces upfront capital expenses with lower operational ones, which is instrumental in hastening digital transformation.