expert.ai and Reveal Group partner to expand the impact of intelligent automation
expert.ai and Reveal Group are partnering to help organizations extend the value in intelligent automation programs with natural language processing and understanding (NLP/NLU).
“Most RPA programs have parked opportunities due to unstructured text. Expert.ai unlocks this free text without the limitations of infrastructure, training data, and explainability, which have typically stalled enterprise NLP initiatives,” said Josh Noble, partner, Reveal Group. “By partnering with expert.ai, Reveal Group has proven that RPA, IDP, and NLP are better together.”
Robotic process automation (RPA) makes organizations more profitable and responsive, streamlining enterprise workflows and enhancing employee engagement and productivity by removing mundane tasks from their workdays, according to the companies.
By adding NLP/NLU to RPA, enterprises now can increase the flexibility and scalability of automation, expanding deployment to more complex use cases and business processes by making sense of unstructured language data.
AI-based NLP capabilities of the expert.ai hybrid natural language Platform provide accuracy, contextual understanding, and flexibility to accelerate and improve organizations’ data automation strategies.
“Thinking of unstructured data as a limiting factor in intelligent automation is finally over,” said Luca Scagliarini, chief product officer at expert.ai. “At expert.ai, we are committed to helping our customers unlock the value of all their enterprise data. By joining forces with Reveal Group, we can expand the potential of RPA creating ‘NLP Bots’ by analyzing any kind of document, from claims and contracts to emails and chats, and deliver intelligent automation at scale to help customers accelerate their business impact and gain a competitive advantage.”
According to the companies, the expert.ai hybrid AI platform complements the Reveal Group’s expertise in intelligent automation services. The two companies, with their combined strengths, can support organizations in making RPA bots more effective to immediately solve pain points dealing with routine tasks and activities, and by enabling the intelligent automation of more complex and strategic language-intensive processes.
With expert.ai, NLP outputs, including intent, automatic categorization, emotional and behavioral traits identification, entity extraction, and sentiment analysis, can be deployed and easily delivered by Reveal Group to automate multiple use cases, from common cross-industry use cases (email triage in customer services, data analysis, comparison, and extraction in legal departments) to more industry-oriented processes (claims management in insurance companies, loan origination, and customer onboarding in banking and financial services).
For more information about this news, visit www.expert.ai or https://revealgroup.com.