PDI Software introduces new and enhanced tools for digital transformation
Professional Datasolutions, Inc. (PDI), a global provider of software for the convenience retail and petroleum wholesale industries, is offering a wide range of new and enhanced solutions designed to help PDI customers drive consumer engagement, optimize enterprise productivity, and secure their networks.
With continued M&A activity and the lingering effects of the COVID-19 pandemic, the entire convenience retail and fuel marketing industry faces more disruption than ever. PDI is committed to helping these companies innovate by partnering with them to accelerate their digital transformation.
The new and enhanced solution areas include:
- Payment and loyalty consumer engagement: PDI now provides enhanced consumer access and engagement with a loyalty and payment solution that combines the benefits of the company’s convenience marketing experience, resources, and industry partnerships. These enhancements enable both small and large businesses to gain clarity about their shoppers, create more targeted promotions, and simplify consumer lifecycle management. The recent GasBuddy acquisition enables retailers to quickly bring new consumers into their payment and loyalty programs while utilizing robust consumer lifecycle management tools, including the integration of Salesforce Marketing Cloud.
- Enterprise productivity: The PDI Load Board and SmartSchedule-Tankwagon connect the ecosystem of petroleum marketers and third-party carriers with a single place to market and handle transactions for “extraneous” loads. Carriers can bid on a load, and marketers can add their own controls to protect their relationships and margins. Moreover, both transport and tankwagon loads can now be managed in a single solution, streamlining the scheduling and delivery process. In addition, a new web-only experience eliminates the need for onsite POS integration, improves productivity through task automation, and enables more intelligent business decisions based on data rather than historical intuition.
- Security: With enhancements to PDI Extended Detection and Response (XDR) Complete, companies now have a cost-effective way to supplement thinly stretched IT teams with fully managed cybersecurity services. This offering reduces business risk while restoring confidence that critical assets are being monitored 24/7/365. In addition, the PDI VirtualNOC Management Portal helps stores avoid network downtime by leveraging proactive network monitoring and powerful remote management capabilities.
“We realize the critical challenges our customers face from increased competition, rapidly fluctuating market dynamics, and operational complexity,” said Jimmy Frangis, CEO at PDI. “In particular, the lack of integrated tools across the fuel and convenience retail ecosystem has created unnecessary cost and inhibited innovation. Our new solutions are specifically designed to simplify operations—from holistic back-office ERP solutions to state-of-the-art cybersecurity services. We’re devoted to delivering exactly what our customers are asking for.”
For more information about these updates, visit www.pdisoftware.com.