Kaleyra’s new solution k-lab supports enterprise mobile CX

Global Cloud Communication Platform company, Kaleyra is launching k-lab,  solutions for the financial services industry dedicated innovation lab for new product development to support enterprise mobile CX.

“Kaleyra is an innovation-driven company. We have always strived to be at the forefront of the latest mobile technologies and trends. Through our new innovation lab, we want to encourage knowledge sharing and collaboration to bring new ideas to life and make mobile communication better for everyone,” said Dario Calogero, chief executive officer, Kaleyra. “Our goal is to build scalable and impactful solutions to accelerate the digital transformation agenda for customers. These products and solutions will benefit companies not just in the US, but across the globe.”

The company also announced the appointment of two new senior executives - Velco Farina and Olly Jones, who have joined Kaleyra as Managing Directors for k-lab.

Their innovation lab will be a center of excellence dedicated to supporting Kaleyra in developing new solutions to enhance customer experience specifically for the financial service companies in the US markets.

Kaleyra aims to leverage their expertise in solution development, digital innovation, go-to-market strategies for the financial sector to build more impactful mobile CX solutions for existing and new banking, financial services, and insurance clients.

By combining the expertise of a new team in technology, AI-powered CX, and transformation strategies with its powerful CPaaS platform, Kaleyra is looking forward to driving more value to clients and their customers, worldwide.

For more information about this news, visit www.kaleyra.com.