ServiceNow expands partnership with AWS to provide new capabilities to accelerate AI transformation
ServiceNow, the AI platform for business transformation, and Amazon Web Services (AWS) are expanding their strategic collaboration by offering new capabilities to accelerate AI driven business transformation.
"We are committed to empowering our customers with the industry's best tools and resources by leveraging AWS Marketplace to build, deploy, and scale GenAI," said Chris Grusz, managing director, technology partnerships, AWS. "Working with ServiceNow, we're helping our enterprise customers accelerate GenAI deployments and get the most value out of their cloud investments."
A new connector enables the seamless use of multimodal models developed and trained on Amazon Bedrock for GenAI powered workflows in the Now Platform. Additional automation solutions and integrations to manage security incidents and procurement are now available on the AWS Marketplace.
According to ServiceNow and AWS, by deepening its collaboration with AWS and expanding geographically to Canada and Europe expected in 2025, the companies are supercharging value to customers across key industries, including telco, technology, financial services, education, and retail.
The new connector allows customers to connect to their choice of third party models, based on their specific workflow needs, such as summarization, advanced analytics, or code generation. Data remains private and secure through ServiceNow and AWS, and customers can set up the integration quickly and easily.
“Our partnership with AWS is accelerating business transformation for our joint customers,” said Paul Fipps, president of strategic accounts at ServiceNow. “More than ever before, organizations demand integrated, end to end solutions that enhance user experiences and optimize technology investments. Together, ServiceNow’s GenAI workflows and AWS’s next gen cloud capabilities deliver on that promise.”
Additionally, ServiceNow is also announcing the availability of new solutions in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on AWS.
These announcements build on ServiceNow and AWS’s continued collaboration, bringing the advanced cloud capabilities of AWS to the innovative solutions on the Now Platform, helping customers accelerate business outcomes, realize cloud value, enhance digital experiences, and reimagine GenAI powered workflows, the companies said.
The ServiceNow solutions are available now in the AWS Marketplace.
For more information about this news, visit www.servicenow.com.