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Opinion
Industry experts and KM leaders share their ideas about the state of Knowledge Management in the world today and where it is going.
Features

Identify experts. Access know-how. Solve skill-gaps. The #1 artificial intelligence platform for knowledge and skills.

KMWorld Trend-Setting Products of 2019

The offerings on our list of 2019 KMWorld Trend-Setting Products result from both radical innovation and continuous evolution. Some solutions break new ground with inventive use of technology while others take existing capabilities and continue to refine them to meet emerging requirements.

KM trends for 2019 - KMW webcasts KMWorld Live

Using machine learning, search is now able to distinguish not just what is relevant to a search query but also what is important for the user to know; summarize the import­ant insights in the documents relevant to a user's interests; and learn what each user cares about and find the relevant material without being asked.

Content services and the future - KMW Webcasts KMWorld Live

Content management systems must smartly co-exist with Microsoft productivity tools to thrive, and intelligent automa­tion will be a major factor driving user acceptance while information gover­nance technologies (e.g., archiving) are setting the stage for knowledge discovery.

ViewPoints

Knowledge management and the impact of COVID-19

Executives at leading knowledge management software and services organizations are reflecting on the lasting impact we can expect

Why low-code solutions are critical to optimize digital transformation strategies

One of the most impactful innovations in IT is the democratization of the application development process

Fueling Sales and Marketing with Presentation Management

Large organizations use presentations to drive their business. Whether it be sales team members pitching potential prospects or internal marketing documents used to inform employees about brand updates, presentations are crucial to the success of every business. A sound presentation management strategy optimizes all stages of the workflow associated with presentations, and lets executives and managers view the entire process as a "presentation loop."

Why your DAM Needs an Asset Librarian

Across industries, from media and manufacturing to oil exploration and law, businesses have requirements that librarians are best suited to meet. Organizations want employees, authorized third parties and clients to easily access corporate assets (e.g., media, documents, designs, graphics, etc.) through a DAM system. Making that happen requires knowing how to sort and classify content, create, manage and govern metadata and construct workflows.

Columns

Perspective on knowledge: Links then and now

Broken links used to be like potholes. Now there are entire neighborhoods that are gone.

Building the enterprise of the future: If not now, when ?

It should be plainly clear that we need knowledge ?management now more than ever. You can be sure that the COVID-19 crisis won't be the last crisis to come our way. ?And the next one might be even more severe because our supporting systems have taken some serious hits.

Thinking beyond the status quo

The technologies exist today to achieve almost any corporate or departmental goal. What is lacking is the nerve to think big and think beyond the status quo—to break barriers, to collaborate, and to share.

Talk a little, type a lot - Will conversational interfaces survive Siri and Alexa?

For the next generation of conversational computing, it is hard to avoid the conclusion that the only companies that have enough researchers, enough processing resources, enough motivation, and, above all, enough data to deliver the much- needed improvements are the consumer giants.

Knowledge Management Whitepapers

Bloomfire Included in Forrester’s Now Tech: Knowledge Management for Customer Service, Q3 2020 Report

Mitigating Collaboration Risk Workbook

Learn how to build actionable plans to mitigate risk in Office 365 or any other collaboration workspace your organization uses.

Using and Tailoring Microsoft Teams for Your Organization

Learn how to handle surging activity in Teams and boost security and compliance.

Hakkasan Optimizes Global Operations with Egnyte