Flexibility, agility, and the ability to pivot continue to be essential characteristics of winning companies. Organizations must have the right tools and products so they can break down information silos, better understand the experiences of their customers and employees, uncover trends, expand collaboration, deploy AI and machine learning appropriately, and take advantage of automation to lighten the burden of mundane, repetitive tasks.
Joyce Wells //
04 Mar 2022
The categories for the 2021 KMWorld Readers' Choice Awards were wide-ranging. In all, there were 14 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics and NLP.
Joyce Wells //
05 Nov 2021
Jane Dysart, KMWorld conference chair, and founding partner and curator of curiosity, Dysart & Jones Associates, provides a look at what's ahead for KMWorld 2021 attendees. The conference will be held November 15-18, 2021 at the JW Marriott Washington, DC
21 Jul 2021
The importance of AI is underscored by forecasts for revenue growth. Worldwide revenues for the AI market, including software, hardware, and services, are forecast to grow 16.4% year over year in 2021 to $327.5 billion, according to the latest release of the IDC Worldwide Semiannual Artificial Intelligence Tracker. To help spotlight innovation in knowledge management, KMWorld presents the annual KMWorld AI 50, a list of vendors that are helping their customers excel in an increasingly competitive marketplace by imbuing products and services with intelligence and automation.
Joyce Wells //
08 Jul 2021
Knowledge graphs continue to make a splash in the KM space
Stephanie Simone and Joyce Wells //
24 Nov 2021
Executives at leading knowledge management software and services organizations are reflecting on the lasting impact we can expect
Joyce Wells //
13 May 2020
One of the most impactful innovations in IT is the democratization of the application development process
Holly Anderson //
03 Jan 2020
Large organizations use presentations to drive their business. Whether it be sales team members pitching potential prospects or internal marketing documents used to inform employees about brand updates, presentations are crucial to the success of every business. A sound presentation management strategy optimizes all stages of the workflow associated with presentations, and lets executives and managers view the entire process as a "presentation loop."
AlexAnndra Ontra //
15 Nov 2018
When it comes to applying KM, the key is identifying and connecting the dots in meaningful and synergistic ways.
Art Murray, D.Sc. //
04 Mar 2022
Blockchains eliminate the need to trust other people. That's it; that is all there is to it. Trust is deferred to the system itself.
Alan Pelz-Sharpe //
04 Mar 2022
If you're going to achieve consistent, effective high-speed decision making, it can't involve a protracted review by upper management.
Art Murray, D.Sc. //
12 Jan 2022
Predictions can be used to try to get to the bottom of something in the present. That's often the case with arguments about what the web will do to us and society.
David Weinberger //
05 Jan 2022