Vote now for the 2025 KMWorld Readers’ Choice Awards

It's time again to choose the best of the best for the KMWorld Readers' Choice Awards—voting for the 2025 KMWorld Readers' Choice Awards is now open through August 29

Putting the ‘human’ in ‘human-in-the-loop’ at KM & AI Summit 2025

Kim Glover, Director, Communications Change Management, TechnipFMC, will lead two sessions at this year's KM & AI Summit—'Cooking With KM: Knowledge Sharing & Building Skills,'"and "Storytelling for Collaboration & Change"—exploring how "human-in-the-loop" concepts reflect and affirm the broader purpose of AI, technology, and KM itself.

Examining the ‘nature’ of KM: Learning from the environment and humanity at KM & AI Summit 2025

You may not realize it, but there's much to learn about KM from the world around us—both in the natural and interpersonal sense. Examining these systems, from the buzzing of bee hives to the way our personhood has always shaped knowledge sharing, bears compelling insights for KM.

Beth Rudden will explore the human element of AI at KM & AI Summit 2025

There's a lot of trepidation when dealing with AI, and for good reasons. However, the key to utilizing the tech is to work with it, not against it.

The Age of the Citizen Developer: Mitigating Risk While Cultivating Enthusiasm

As untrained coders adopt AI, organizations must balance risk mitigation with fostering innovation. The organizations that succeed will not be those that restrict citizen developers, but those that channel their activity within well-defined guardrails and enforceable governance frameworks. When governance enables innovation rather than reacting to it, enterprises can capture AI's value without exposing themselves to unnecessary risk.

Conversational AI interfaces and human-AI collaboration to transform legal knowledge management in 2026

This next year will see the knowledge management function take a direction that focuses on a more advanced and mature way of leveraging AI.

Leaders predict AI to continue permeating all aspects of KM in 2026

AI continues to be the topic du jour for various aspects of knowledge management, and 2026 looks to be no exception as leaders in the industry look ahead

KM 101 in the Era of AI: An Interview With Stan Garfield

One of the things KM can do for AI is to empower learning communities to help people how AI applies to them and how to navigate through changes generated by it.

The Joy of Dumb Questions: Knocking on the Door to Knowledge

If you're a knowledge manager, work on creating a culture that discourages knowledge one-upmanship. Make sure that your knowledgebase has answers at every level of experience and knowledge. And, as a leader, embrace chances to ask dumb questions without fear or hesitation. After all, dumbness acknowledged is the most powerful knowledge tool we have.

Looking to the Past to Co-Create the Future

As more ancient texts become digitized and translated, let's go all-in by using human-augmented AI, combining ancient knowledge artifacts with our modern body of research. And let's not just be confined to one or two disciplines. Infinitely large numbers of breakthrough innovations even more impactful than the examples shared are possible.

Bringing Knowledge Out of the Shadows

We can only wonder how many breakthrough ideas remain undiscovered simply because the right pieces did not fall into place. What better way to make those connections happen by design, rather than by chance, than for KM to provide the missing interstitial scaffolding?

A Call to Arms for Information Professionals

The AI world is advancing at a breathtaking pace with staggering sums of money, but it's built on unstable and illusory foundations. Our role is not to stand on the sidelines shouting warnings. It is to quietly, strategically, and indispensably become the people they cannot do without—the ones who ensure the entire system can actually function.

From Fragmented Signal to to Strategic Insight

How Enterprise Information Architecture Solves Businesses’ Biggest Data Challenges

2026 KMWorld Guide to KM Trends, Products, and Services

Information Rich: Unifying Fragmented Data With Agentic Workflows in 2026