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Biographical Information

Sydney Blanchard

Sydney Blanchard is the Editorial Assistant for KMWorld NewsLinks, a weekly email newsletter published by KMWorld magazine. She can be reached directly at sblanchard@infotoday.com.

Articles by Sydney Blanchard

Grammarly’s Text Editor SDK equips developers with an AI-powered English writing assistance API

Grammarly, provider of English writing assistance technology based on machine learning with more than 30 million users, is launching general availability of the Grammarly Text Editor SDK; an API from Grammarly for Developers that provides application integration with only a few lines of code, according to the company.

Sopheon announces latest Acclaim products to boost organized and optimized innovation

International provider of software and services for innovation management, Sopheon, is unveiling Acclaim, introducing three collaboration SaaS products that optimize innovation processes and management for a variety of teams—ranging from product, innovation, and project professionals to executive roles.

How current knowledge management tools are deterring enterprise productivity, profitability, and performance

While the importance of knowledge management is at the forefront of many enterprise leaders' minds, implementation of its tools and methods is easier said than done. Ineffective knowledge management can generate more harm than good for large organizations, revealing a current trend in poor knowledge management-based decision making.

AI-powered identity orchestration by ForgeRock supports better and secure digital experiences

ForgeRock, a global digital identity leader for simple and safe access to the connected world, is unveiling the availability of its next-generation identity orchestration tool, Intelligent Access Trees. This solution supplies no-code, AI-driven threat protection to enterprises delivering quality customer and employee experiences on a daily basis, according to the company. Unlike other identity systems, ForgeRock's solution does not necessitate over-expenditure of enterprise resources—like critical time and finances—to provide secure digital interactions.

Navigating modern workplace culture with modern knowledge management solutions

This KMWorld webinar explores how the global pandemic has reshaped workplace culture

Messagepoint empowers intelligent analytics of text-based content with Semantex

Messagepoint, provider of customer communications management software, is announcing the launch of its newest division designed for empowering developers within the sphere of content intelligence: Semantex. An AI-based content intelligence platform to confront common issues related to content management, Semantex employs natural language processing and machine learning to aid in making API calls for assessment of text-based content fragments, blocks, documents, or content corpus, according to the vendor.

IRIS+ by Irisity brings expansive enhancements to AI-powered video analytics

Combines the rich capabilities of Agent Vi's innoVi and Irisity's Iris into one powerful analytics platform

Algolia’s acquisition of Search.io yields improvements to search and discovery

Acquisition creates world's first and only hybrid search engine combining Keyword and Vector Search in a single API

CodeSee Enterprise offers ground-breaking code visibility for developer teams

CodeSee Enterprise delves deeper into DevOps by enabling developers to break open their codebase "black box" to map their code throughout their code lifecycle

Marjorel acquires Findasense, initiates growth of CX transformation services

Global provider of next-generation end-to-end customer experience (CX) solutions for digital-native and vertical leading brands, Majorel Group Luxembourg S.A., is announcing its acquisition of Findasense Global S.L.U., a CX design and creative services company, cementing Majorel's commitment towards extending its Tech & Expert Services business, specifically in the CX transformation services field.

How eGain Knowledge Hub is the perfect match for knowledge management with SharePoint

This KMWorld webinar tackles knowledge management in SharePoint with eGain

Keeper Security’s FedRAMP Authorization catapults its status as a leading security solution provider

Provider of zero-trust, zero-knowledge security cloud services, Keeper Security, Inc., is announcing it received the designation of FedRAMP Authorization at the Moderate Impact Level for its Keeper Security Government Cloud (KSGC). Achieving this authorization comes after a complex series of steps and evaluations, proving Keeper Security's commitment to developing effective and safe security solutions.

Partnership between SugarCRM and ResPax yields AI-driven CRM and tour-booking platform

The recent partnership between SugarCRM, provider of an AI-driven CRM platform, and ResPax, a tour reservation system provider, introduces the first fully integrated CRM and tour-booking platform, fueling the growth of travel and tourism industries. Through capabilities for scaling operations, increasing visitor numbers, enhancing the customer experience, and fueling job creation, the SugarCRM and ResPax collaboration will drive revenue and expansion for the travel/tourism industry, according to the companies.

Creating hybrid synergy, the crowd, content, and you: the future of AI and ML

This webinar features AI and Machine Learning (ML) and how it works in tandem

Onymos prioritizes frontline healthcare workers and engineering teams with latest healthcare app

New Know Your HealthDocs bundle enables developers to rapidly create applications requiring digital scanning, enhancement, recognition, and verification of physical documents and forms

Kyocera Cloud Print and Scan update increases efficiency and reduces print costs

Manage the costs of your print environment and ensure the security of your documents from the cloud

$3.5M in seed funding propels sales pipeline health enterprise, RevSure.ai, out of stealth mode

RevSure's solution uses AI and intelligence to help companies boost their sales pipelines

Newest improvements on CCC Marketplace enhance publisher-user experience for medical communications professionals

Hundreds of STM journals and other publications now available to medical communications professionals for licensing through CCC Marketplace

Absolute Software’s latest release increases cyber protection and threat visibility for remote work

Innovations include enhanced end user communication, expanded catalog of resilient applications, and deeper insights to optimize software investments

HammerRTC’s launch for Amazon Connect invites assurance solutions for contact center efficiency

DevOps teams can now speed up and validate Amazon Connect cloud contact center migrations with comprehensive end-to-end WebRTC testing capabilities from Hammer

$12M Series A funding for Explo accelerates product roadmap for modern enterprise data sharing

Designed for developers to quickly create a workspace, integrate data sources, build white-label dashboards, and embed directly into their app or a custom web portal

Eureka Explorer Lineage by data.world yields increased visibility within the modern data stack

Powered by data.world's knowledge graph, Explorer Lineage will leverage context from the knowledge graph to deliver a unified, consolidated view of data to the entire organization

$15M in Series A funding fuels product development for marketing measurement platform Northbeam

Northbeam is a ML-powered marketing measurement platform for DTC and ecommerce brands whose recent funding will fuel product development for the enterprise, such as expanding its ML capabilities

Affinity Meetings launch by Affinity minimizes meeting preparation and maximizes deal closures

Affinity, the relationship intelligence platform for dealmakers, has launched Affinity Meetings, a program built for relationship intelligence data delivery from Affinity CRM within Zoom. This allows for dealmakers to accumulate intelligence regarding their clients for meetings, improving sales odds. Among the features of the program are live access to interaction history with clients, relationship intelligence data, as well as note capture within their CRM.

Flywheel 2.0 launch by Teikametrics automates keyword harvest for efficient online ad management

The only enhanced AI-targeting algorithm to automatically cross-pollinate keyword targets between marketplaces

Launch of Whiteboards.io by Appfire marks first standalone collaborative development tool

New version of Whiteboards provides collaborative space for remote software and product teams to work together in real time

Vendr 2.0 launch brings visibility to the forefront of SaaS purchasing and management

New solution arms customers with visibility and control to optimize the entire supplier lifecycle

Spitch.ai update includes seamless virtual assistant integration

Enhancements include seamless integration with company's virtual assistant technology and speech analytics with advanced reporting and business intelligence tools

Contentgine’s CIP updates with AI and machine learning features for more precise marketing intel

New platform experiences make content consumption analysis smarter and simpler for better sales results

Acquisition of Re:infer by UiPath facilitates an increase in usable consumer data for businesses

New Communications Mining capability enables UiPath software robots to understand email context and semantics, online chats, and voice sessions, delivering superior customer service interactions

UserWay partnership with Carahsoft Technology Corp ushers in AI-powered solutions to meet accessibility standards

UserWay's accessibility technologies and AI-powered solution now available to federal, state and local government agencies

monday.com debuts monday sales CRM as accessible and personalized customer relations platform

A fully customizable, flexible no-code CRM for teams of any size