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Coveo launches enterprise-ready GenAI for accurate, relevant question-answering

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Coveo, a provider of enterprise AI platforms for enabling individualized, connected, and trusted digital experiences at scale with semantic search, AI recommendations, and GenAI answering, is announcing that its enterprise-ready large language model (LLM) solution—dubbed Coveo Relevance Generative Answering—is now generally available. Finishing up its period of Beta testing with various enterprises, Coveo Generative Answering can now help organizations deliver relevant, timely information to those who need it most. 

Coveo Generative Answering sits atop the Coveo AI Search Platform, merging the power of LLMs with Coveo’s unified indexing and relevance capabilities. The solution delivers relevant and accurate answering while maintaining a content-agnostic, scalable, secure, and traceable system. 

Additionally, Coveo Relevance Generative Answering offers composite abstracts from both internal and external content sources, broadening the scope of its answer delivery. 

With Coveo’s launch of the Relevance Generative Answering Design Partner Program earlier this year, various customers—including Informatica, Synopsys, VMware, Xero, and Zoom Communications—have helped propel the AI solution forward, demonstrating its business value. 

“We are in a new era, where technology is not only about meeting expectations; it's setting the stage for the future of digital interaction,” said Laurent Simoneau, president, CTO, and founder at Coveo. “We’ve been working with forward-thinking global enterprises on their AI strategy for more than a decade. It's exciting to be a part of the quantum leap generative answering has created and to witness the exponential business value our customers are already achieving with our platform.”

“As more enterprises roll out generative answering across commerce, service, workplace, and website applications, we’re looking forward to driving business value and impacting the bottom-line for our customers,” Simoneau continued. 

Coveo Relevance Generative Answering can be deployed in as little as 90 minutes. It joins Coveo’s suite of AI models, which can also be leveraged to further amplify a company’s AI impact. The Coveo Relevance Generative Answering can be used across multiple interfaces, including search pages, in-product experiences, self-service portals, service management consoles, and more. 

To learn more about Coveo Relevance Generative Answering, please visit https://www.coveo.com/en.

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