Kore.ai and TeKnowledge join forces to close the gap between AI ideation and real-world implementation
Kore.ai, a global leader in enterprise AI technology, is announcing that it has entered a strategic partnership with TeKnowledge, global provider of expert technology services across AI, customer experience, and cybersecurity. With this partnership, the two companies aim to “bridge the widening gap” between AI ambition and real-world implementation, empowering organizations to successfully and rapidly scale their AI projects.
As nearly every organization rushes to adopt AI, successful, provable value from AI projects remains rather elusive.
To rectify this gap, this collaboration combines Kore.ai’s secure, scalable, and flexible agent platform with TeKnowledge’s strategic expertise, execution, and ongoing support, enabling enterprises to unlock the business value of AI through structured knowledge transfer and expansive team training. The result: an integrated, robust approach to drive AI success from platform to execution and concept to capability, the companies described.
“We are focused on helping enterprises reimagine business with AI at scale. TeKnowledge is an ideal partner in that they bring the expertise, scale, and service depth that help accelerate our vision for clients,” said Raj Koneru, CEO of Kore.ai. “We’ve found alignment not only in technology, but in mindset—a shared belief that AI must be human-centered, agile, and deeply connected to business value. This partnership brings together two ecosystems built around customer success. Together, we’re helping enterprises operate smarter and achieve speed of business.”
Kore.ai’s agent platform and business solutions automate and enhance customer service, operations, and workplace productivity, underpinned by an open, enterprise-grade architecture that centers seamless integration and flexible deployment. Paired with TeKnowledge's AI-First Expert Technology Services model—which features strategic guidance, disciplined execution, and structured enablement—the two companies help enterprises overcome delivery challenges while creating a standard for sustained innovation and robust internal expertise.
“At TeKnowledge, we’ve always believed that lasting transformation begins with clarity about what’s possible, what matters to the customer, and what it takes to execute at scale,” said Nidal Abou-Ltaif, chief revenue and transformation officer at TeKnowledge. “Kore.ai brings not only platform strength, but also a deep understanding of enterprise challenges and a clear vision for what intelligent experiences should look like. This is a partnership of shared values: innovation with purpose, execution with precision, and a commitment to delivering AI that serves people, not just processes.”
“This is more than a technology integration—it’s a strategic convergence,” said Zeus Kerravala, principal analyst, ZK Research. “Kore.ai delivers one of the most advanced and adaptable platforms in the market, particularly in automating and elevating customer and employee experience. TeKnowledge adds the transformation layer that’s essential in complex environments, with executional discipline, cross-sector expertise, and long-term vision. The completeness of the model stands out: this partnership helps organizations move with the speed, openness, and alignment that modern enterprises require.”
To learn more about Kore.ai and TeKnowledge's partnership, please visit https://kore.ai/ or https://teknowledge.com/.