- Accenture—Accenture is a global professional services company that helps the world’s leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services.
- Access Innovations—Access Innovations empowers clients to realize their search goals by leveraging its AI-based Data Harmony suite and team of semantic experts. To Learn More, read Heather Kotula, President & CEO, Access Innovations' AI Trailblazer Insight.
- Accubits—An AI- and blockchain- focused software development and consulting company, Accubits offers product development and digital transformation services to governments, tech startups, Fortune 1000 companies, and SMEs.
- Accusoft—From out-of-the-box and configurable applications to APIs built for developers, Accusoft software enables users to solve the most complex workflow challenges and gain insights from content in any format, on any device.
- Acrolinx—Acrolinx’s AI-powered content governance software captures and digitizes company style guides to make writing standards standard.
- Adobe—A multinational software company, Adobe connects content and data and delivers game-changing new technologies that are democratizing creativity.
- AISERA—Aisera enables businesses to deliver transformative work experiences, enhance productivity, and reduce business-wide operational costs through its industry-leading agentic AI platform.
- Alphabet—Alphabet is a collection of companies—the largest of which is Google—that also includes Search, Ads, Chrome, Cloud (with a computer programming assistant called Duet AI), DeepMind, YouTube, and Android.
- AlphaSense—With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust to remove uncertainty from decision making.
- Anthropic—Anthropic is an AI research and development company that creates reliable, interpretable, and steerable AI systems.
- Atlas by ClearPeople—Atlas is an all-in-one platform for Microsoft 365 that ensures quick access to accurate and expert information for employees, clients, and AI.
- Avaamo—Avaamo is an omnichannel conversational AI platform that allows global enterprises to automate and deliver exceptional self-service experiences to customers, employees, and partners.
- Avathon (formerly SparkCognition)—Avathon’s Industrial AI platform empowers commercial and government customers with scalable, secure, and value-driven solutions that enhance efficiency and resilience across heavy industry.
- AWS—AWS AI services provide ready-made intelligence for an organization’s applications and workflows.
- Bloomfire—With AI-powered search, dynamic knowledge curation, and intuitive collaboration, Bloomfire embraces Enterprise Intelligence by turning scattered knowledge into a living, breathing nervous system for your organization. To Learn More, read Philip Brittan, CEO, Bloomfire's AI Traliblazer Insight.
- Brightspot—Brightspot has served as the gold standard of content management systems since 2008 with highly customizable, easy-to-use technology— coupled with its extensive expert support and bustling partner ecosystem.
- Capacity—Capacity offers an AI-powered support automation platform that connects entire tech stacks to answer questions, automate repetitive support tasks, and build solutions.
- Cognizant—Cognizant helps clients modernize technology, reimagine processes, and transform experiences so they can stay ahead in a fast-changing world.
- Cohesity—Formed from the combination of Cohesity with Veritas’ enterprise data protection business, the companies’ solutions secure and protect data on-prem, in the cloud, and at the edge.
- Copyright Clearance Center—With expertise in copyright, data quality, data analytics, and FAIR data implementations, CCC and its subsidiary RightsDirect collaborate with stakeholders on innovative solutions to harness the power of data and AI.
- Coveo Solutions Inc.—Coveo brings superior AI relevance to every point-of-experience, transforming how enterprises connect with their customers and employees to maximize business outcomes.
- Cresta—Cresta’s platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster.
- Cube—Cube offers Cube Cloud, a leading, AI-powered universal semantic layer platform, helping companies of any size manage and deliver trusted data with a single source of truth.
- Dataiku—Dataiku is “The Universal AI Platform,” giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents.
- DataRobot—DataRobot empowers practitioners to deliver predictive and GenAI and enables leaders to secure their AI assets.
- Deloitte—Deloitte provides industry-leading audit, consulting, tax, and advisory services to many of the world’s most admired brands, including nearly 90% of the Fortune 500 and more than 7,000 private companies.
- Domo—From hydrating your data foundation to building fully embedded applications that can be shared with your employees and customers to deploying AI models across a variety of providers, Domo gives users the ability to build data products that generate measurable value for the business.
- Earley Information Science—Earley Information Science is a professional services firm with proven methodologies designed specifically to address product data, content assets, customer data, and corporate knowledgebases. To Learn More, Read Seth Earley, CEO Founder, Earley Information Science's AI Trailblazer Insight.
- eGain—Powered by AI and analytics, eGain’s secure cloud solution delivers personalized, digital-first experiences, quick business value, and easy innovation. To Learn More, Read Anand Subramaniam, SVP Global Marketing, eGain's AI Trailblazer Insight.
- Elastic—Elastic’s solutions for search, observability, and security are built on the Elasticsearch AI Platform, the development platform used by thousands of companies.
- Enterprise Knowledge—Enterprise Knowledge delivers a range of advanced learning solutions combining advanced knowledge, information strategy, and leading technologies that drive performance while maximizing employee capabilities and satisfaction to address modern business challenges and accelerate ROI. To Learn More, read Lulit Tesfaye, Vice President of Knowledge & Data Services, Enterprise Knowledge, LLC.'s AI Trailblazer Insight.
- Evalueserve— With a presence in more than 45 countries across five continents, Evalueserve leverages state-of-the-art technology, domain-specific AI solutions, and deep subject matter expertise to enhance its clients’ strategic decision making and business impact.To Learn More, read Satyajit Saja, Global Head of Technology and Digital Services, Evalueserve's AI Trailblazer Insight.
- Expert.ai—Transforming language into knowledge and insight, expert.ai provides patented AI technology and a hybrid approach to natural language.
- Fisent Technologies—With more than 40 cumulative years of experience in financial services and technology, Fisent Technologies delivers impactful, AI- enabled solutions that automate key business processes.To Learn More, read Adrian Murray, Founder & CEO, Fisent Technologies' AI Trailblazer Insight.
- Foxit—As the No.1 PDF brand, Foxit develops market-leading and innovative PDF products and services—including AI-powered document assistants—to help increase knowledge workers’ productivity.
- Franz Inc.—Franz Inc. is an early innovator in AI and the leading supplier of semantic graph database technology, offering expert knowledge in developing and deploying neuro-symbolic AI solutions.
- Genesys—Genesys makes it easy to drive growth, customer loyalty, and employee productivity while simultaneously reducing cost through its AI-powered Experience Orchestration platform.
- Glean—Enabling every employee to use AI in a meaningful way, Glean offers one centralized, horizontal platform for quickly and securely deploying AI in the enterprise, combining search, conversational experiences, and agentic AI.
- Graphwise—Bringing confidence to AI, Graphwise uses graphs to combine domain knowledge and disparate data into a holistic view that enhances AI’s ability to derive meaningful, trustworthy insights.
- H20.ai—Driven by its mission to democratize AI, H2O.ai, trusted by more than 20,000 organizations around the world, is a global visionary and thought leader in automated machine learning (autoML), time series forecasting, and responsible AI.
- Hyland—Hyland helps enterprises unlock the power of their content with AI-enabled solutions that deliver insights, automate processes, and fuel innovation to drive meaningful impact for the business.
- iAsk.AI—As an advanced, free AI search engine that enables users to ask AI questions and receive instant, accurate, and factual answers, iAsk.Ai employs complex algorithms to understand and respond to natural language queries.
- IBM—IBM enables enterprises to cascade the use of AI across the entire business, offering a broad portfolio of AI products and working with top partners such as AWS, Microsoft, and SAP to present the best AI solutions for its customers’ business needs.
- Icertis—Icertis powers contract intelligence, combining best-in-class contract lifecycle management with industry-leading GenAI and agentic workflows that drive revenue, savings, efficiency, and compliance.
- InDataLabs—InData Labs helps businesses of all sizes all over the world gain valuable insights into data, automate repetitive tasks, enhance performance, add AI-driven features, and prevent cost overruns.
- InMoment—As a customer experience software company, InMoment uses an integrated CX approach to drive business value, leveraging best-in-industry AI technology to break down silos and make sense of all types of customer datapoints.
- Intapp—Intapp brings AI and intelligence straight to professionals’ fingertips, enabling organizations to find new opportunities, make smarter decisions, and guard against risk faster than ever before.
- Intrafind—Merging the strengths of enterprise search with AI, IntraFind delivers innovative solutions that make information more easily accessible, right when it’s needed, regardless of where it’s located in the organization.
- Iterate.ai—Iterate delivers cutting-edge AI solutions tailored to the unique challenges of enterprises across industries—including retail, banking, finance, healthcare, and quick-serve restaurants—empowering them to drive innovation and achieve their business goals with ease.
- John Snow Labs—Inspired by the work of Dr. John Snow, John Snow Labs delivers purpose-built AI for medical use cases, including medical large language models, state-of-the-art clinical and biomedical natural language processing (NLP), visual document understaning, and a no-code, enterprise-grade NLP platform.
| - KMS Lighthouse—KMS Lighthouse enables organizations to find and share enterprise knowledge in seconds, offering AI-powered tools for the call center, customer self-service, onboarding and training, and field service.
- KnowledgeLake—KnowledgeLake, backed by its parent company Fujitsu, enables organizations to maximize their business impact with AI-powered synthetic labor, transforming labor challenges by streamlining workflows, automating low-value tasks, cutting costs, ensuring consistency, and boosting team collaboration.
- Knowmax—Helping enterprises declutter knowledge and deliver delight, Knowmax is the AI-guided knowledge management platform that empowers CX teams to deliver mistake-proof service across touchpoints, supported by contextual and actionable knowledge.
- Kodak Alaris—As a leading provider of information capture and intelligent document processing solutions, Kodak Alaris offers smart, connected solutions that help simplify business processes while making sense of information.
- Kore.ai—Kore.ai provides effective, simple, and responsible conversational and GenAI solutions that create engaging interactions, delivering at speed, at scale, and with accuracy.
- Laiye—Aiming to empower every employee with AI agents, Laiye enhances the productivity, job satisfaction, and creativity of employees while streamlining operations, reducing risk, and improving customer experiences.
- Landbase—Believing that sellers should be more human, marketers more creative, and that everyone should focus on what they do best, Landbase helps intelligently automate go-to-market (GTM) functions with the world’s first agentic AI model for GTM.
- LangChain—LangChain is the platform developers and enterprises choose to build AI apps from prototype to production, enabling them to easily build the large language model apps of tomorrow, today.
- Legion (formerly Yurts)—Legion makes every day easier with accessible AI, offering an AI-powered platform that unlocks unmatched efficiency through integration across diverse applications and data stores.
- Lexsoft Systems—Lexsoft is an innovative specialist software vendor and legal technology consultancy that provides best-in-class business process solutions, IT support services, and Lexsoft T3, an OpenAI-powered legal KM solution.To Learn More, read Carlos García-Egocheaga, CEO, Lexsoft Systems' AI Trailblazer Insight.
- LivePerson—LivePerson empowers brands to unlock the power of conversations, orchestrate seamless experiences across digital and voice channels with conversational AI, and deliver personalization at scale to drive business and customer outcomes.
- Lucidworks—Delivering enterprise AI solutions for search and digital experience teams, Lucidworks transforms data into value with quick-start packages, no-code solutions, and brilliant design. To Learn More, read Michael Sinoway, Chief Executive Officer, Lucidworks' AI Trailblazer Insight.
- MangoApps—Redefining the work experience, MangoApps unifies the entire workforce—from the frontline to desk—with an intelligent platform that connects people, knowledge, tools, and AI.
- M-Files—M-Files, pairing a document management system with workflow automation, helps knowledge workers automate their processes through the power of AI and metadata to easily find and use information. To Learn More, read Ville Somppi, SVP of Industry Solutions, M-Files's AI Trailblazer Insight.
- Microsoft—Microsoft offers secure, actionable AI solutions that provide real results— such as improving operational efficiency, automating routine tasks, and finding information when it’s needed— meeting organizations’ unique requirements wherever they are in their AI journeys.
- Mindbreeze—Mindbreeze Insight Workplace brings AI-driven enterprise intelligence together with intuitive, human-like interactions, pinpointing answers and facts to business-relevant questions with the accuracy of an insight engine and the fluency of GenAI.
- NICE—With AI at its core, the CXone Mpower platform connects workflows, agents, and answers to streamline customer service and move CX forward.
- Northern Light—Northern Light provides KM and AI-powered search for competitive intelligence and market research insights through its SinglePoint platform.
- NVIDIA—NVIDIA designs and supplies the graphic processing units (GPUs) and chips that underlie the AI activities of companies worldwide.
- OpenAI—Best known for ChatGPT, OpenAI also offers Sora, which creates images and videos, and its API platform, which helps organizations build AI products.
- Openstream.ai—Openstream.ai creates sophisticated multimodal AI virtual agents, AI avatars, and AI voice agents with Eva, a neuro-symbolic engine that enables end users to interact naturally on any channel and in any language. To Learn More, read Enterprise Virtual Assistant, Eva™, Openstream's AI Trailblazer Insight.
- Oracle—Oracle’s AI activities include cloud applications, fine-tuning language models; collaborative building, training, and deploying of machine learning models; and enhancing AI infrastructure.
- Paxton AI—Designed for legal professionals, Paxton AI enables them to research faster, draft smarter, and analyze documents more efficiently.
- Pegasystems—Relying on low-code development, Pegasystems provides a platform for AI-powered decision making and workflow automation.
- Precisely—Specializing in data integrity, Precisely helps businesses ensure their data is accurate, consistent, and contextual.
- Progress Software—Progress Software unleashes the power of AI for businesses by developing, deploying, and managing responsible, AI-powered applications and experiences. To Learn More, read Philip Miller, Senior Product Marketing Manager, Progress' AI Trailblazer Insight.
- Pureinsights—Through AI-powered search, AI assistants, and expert services, Pureinsights leverages cutting-edge technologies, such as GenAI, vector search, and natural language processing, to go beyond traditional enterprise search.
- RightAnswers— Upland RightAnswers is a KCS v6 Verified enterprise knowledge platform that empowers service and technical support teams to troubleshoot customer issues faster with AI-powered knowledge creation and delivery. To Learn More, read Dan Doman, Chief Product Officer, RightAnswers' AI Trailblazer Insight
- Rossum—Rossum uses an AI-powered intelligence document processing platform to automate document processing workflows by extracting data from multiple document types and analyzing for accuracy.
- RWS—RWS provides content solutions, powered by technology and human expertise, to help organizations unlock global understanding through translation, localization, and intellectual property services.
- Salesforce—Salesforce is a cloud-based software company that provides customer relationship management services and a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.
- Sana Labs—Sana Labs is an AI company building next-generation knowledge tools, including a learning platform and an assistant platform, trusted by pioneering companies.
- SAS—SAS is a multinational developer of analytics and AI software that helps organizations access, manage, analyze, and report on data for better decision making.
- SearchUnify—Born from Grazitti Interactive, SearchUnify elevates customer support and self- service outcomes with an enterprise agentic platform and suite of next-gen support applications designed to personalize content discovery across multiple touchpoints.
- ServiceNow—ServiceNow is a cloud computing company that provides a platform for creating and managing automated business workflows, primarily for IT service management and help desk functionality, and has recently acquired Logik.ai, Moveworks, Cuein, and Raytion.
- Shelf—Delivered by Gemshelf Inc., Shelf tackles challenges of data entropy, helping customers automate and monitor their content cleanup and unstructured data to better fuel AI strategies.
- Sinequa—A ChapsVision company, Sinequa develops an enterprise search and insights platform that uses advanced natural language processing and machine learning to extract insights from structured and unstructured data.
- Snowflake—Snowflake offers a cloud-native data platform that consolidates data hosted on different public clouds for centralized analytics and governance, supporting various use cases such as business analytics and AI.
- SoundHound—SoundHound’s Amelia platform provides AI agents that speak, think, and act via a GenAI-enabled conversational AI platform and an AI-powered operations (AIOps) platform.
- Squirro—quirro is an AI-driven insights platform that helps businesses extract insights from unstructured data to make informed decisions.
- Sugarwork—Sugarwork is an online flexibility and knowledge platform that allows users to find flexible employment matches and facilitate knowledge transfer within organizations.
- SymphonyAI—SymphonyAI develops AI-powered applications for businesses in retail, financial services, and industrial sectors, offering predictive, generative, and autonomous AI tools to drive growth and enhance decision making.
- Synthesia—Synthesia develops video synthesis technology that uses AI to turn text into video with avatars and voiceovers, enabling scalable video production.
- Talkdesk—Talkdesk provides cloud-based contact center software designed to help businesses improve customer satisfaction and reduce costs through features such as interactive voice response, automated call distribution, and skills-based routing.
- ThoughtSpot—TThoughtSpot offers an AI-powered analytics platform that allows users to explore data and uncover actionable insights through natural language search.
- Uniphore—Uniphore developed an AI-powered conversational automation platform that provides speech analytics, conversational assistants, and customer engagement solutions.
- Verint—Verint offers customer engagement solutions, including conversational AI, workforce engagement, and experience management, to help organizations improve customer interactions and operational efficiency.
- Veritone—Veritone is an enterprise AI software, applications, and services provider that aims to advance the capabilities of AI to empower people and solve unique challenges.
- Vespa.ai—Vespa is a platform for developing and running large-scale enterprise AI applications, utilizing big data, retrieval-augmented generation, vector search, machine learning, and large language models for fast and precise decisions.
- Zendesk—Zendesk provides customer service and engagement software that helps companies manage customer interactions and improve customer experiences.
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