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Features

4 Guiding Principles of Knowledge Governance (Video)

Land Title & Survey Authority of British Columbia (LTSA) policy manager Lisa Poeckert discusses the principles the LTSA applied in building its data governance model in this clip from her presentation at KMWorld 2019.

3 Key Themes for KM in 2020 and Beyond (Video)

Kim Glover, TechnipFMC director, knowledge management, discusses the importance of embracing technology, being flexible in KM, and acknowledging the human factor in KM in this clip from her presentation at KMWorld 2019.

Will AI Surpass Past Technologies in Displacing Human Work? (Video)

Microsoft Modern Workplace Supportability Engineer Ross Smith compares the potential impact of AI to replace human work to earlier landmark technologies in this clip from the opening keynote at KMWorld 2019.

Why Taxonomy Rules Matter (Video)

Jason Hein, Earley Information Science director, delivery services, outlines taxonomy basics and the value of metadata and accurate definitions in this clip from his presentation at KMWorld 2019.

Preparing ECM platforms for the future - KMW Webcasts KMWorld Live

Modern content requires support for digital form factors, the bridging of information silos, the ability to deliver insight and intelligence, the support of new content types, governance and security, cloud adoption acceleration, the ability to operate at extreme scale, and an easy way to build new apps.

Using knowledge graphs and search - KMW Webcasts KMWorld Live

Semantic knowledge graphs can help connect users and employees to the most relevant information they need to make better and faster decisions in the real world.

KMWorld 100 Companies That Matter in Knowledge Management 2020

In selecting organizations for the list each year, we look for companies that are innovative in advancing their products and capabilities to meet changing customer requirements—whether they are using the newest technologies available or continuing with proven, tried-and-true approaches.

BI and ANALYTICS sustain smart city initiatives

Despite the challenges, cities of all sizes have succeeded in setting up smart city programs, although most consist of one or more point solutions rather than a full ecosystem.

THE SMART MONEY: Decoupling financial services for cross-departmental big data integration

Monetizing data while complying with regulations in finance is increasingly dependent on the ability to decouple the enterprise—across departments, business lines, and individual services.

What Is a Content Rulebook? (Video)

Jason Hein, Earley Information Science director, delivery services, discusses the purpose and essential elements of internal content rulebooks in this clip from his presentation at KMWorld 2019.

What Drives the Need for KM in Organizations? (Video)

Collins Aerospace director, knowledge & change strategies, operations & quality Lynda Braksiek discusses recent APQC findings on what is driving organizational KM needs in this clip from her presentation at KMWorld 2019.

What Drives Change in Knowledge Sharing? (Video)

Jody Turner, author, "GLIMPSE: Understanding the Future Marketplace," discusses the cultural and human factors driving KM's evolution in this clip from her keynote at KMWorld 2019.

How to Take Communities of Practice to the Next Level (Video)

Collins Aerospace director, knowledge & change strategies Lynda Braksiek explains how to model better communities of practice in this clip from her presentation at KMWorld 2019.

How to Structure a KM Team (Video)

Collins Aerospace's Lynda Braksiek and Emie Timmerman discuss essential knowledge and change strategies in KM team-building in this clip from their presentation at KMWorld 2019.

How to Prioritize Content Types (Video)

Daniel Lee, ARC Business Solutions director, enterprise information solutions, identifies six types of content for KM programs to prioritize in this clip from his presentation at KMWorld 2019

How to Make Your KM Career Recession-Proof (Video)

Deloitte Advisory CKO Adriaan Jooste offers KM professionals tips on making themselves essential to their organizations in this clip from KMWorld 2019.

How to pull your KM program up by the bootstraps

What distinguishes the KM programs that stand the test of time is their sheer determination and dogged approach to evolving ever-closer to the business

Critical KM Skills for the Future (Video)

TechnipFMC director, knowledge management, Kim Glover discusses the need for higher-level (human) knowledge-sharing skills in KM going forward in this clip from her presentation at KMWorld 2019.

Looking to the Future of Knowledge Management: 2020 Insight

Throughout all KM solutions and services, a wave of modern technologies, such as AI, machine learning, natural language processing, and others, are serving to enhance traditional capabilities. As we enter a new year—and a new decade—there is an opportunity to reflect on what is happening now and what may lie ahead in the world of knowledge man­agement solutions and services to deliver more timely and targeted insights to users when and where they need it.

Turning big data into big content: business process management is resurging with robotics process automation

Big data—once deemed essential to capitalizing on data-driven processes—is now viewed only as useful as the meaningful content produced from it.