KMWorld Training and Webinars

FREE live Web Events produced by KMWorld magazine and You could win an Amazon gift card just by registering and attending a live KMWorld event.

 KMWorld 2022 - November 7-10, Register Now !


Managing, Securing, and Governing Your Content

Reserve your seat for a special webinar that dives into emerging best practices for optimizing how information is accessed and used while improving compliance and minimizing risk.

Sponsored by: Access, Avepoint and Hyland

Coming October 11, 2022

The Looming Knowledge Crisis in the Contact Center: Understand, Avoid, and Ascend

Agent experience (AX) and well-being is among the top priorities in contact centers, but did you know that it is in danger of slipping into a crisis as they are hamstrung by lack of modern knowledge tools in their desktop?

Sponsored by: eGain

Coming November 01, 2022

The Evolution of Document Management

Reserve your seat today to learn how companies are tackling document management with greater speed, scale, and flexibility through automation and AI.

Sponsored by: RWS

Coming November 15, 2022

Conquering ECM Challenges in the Modern Enterprise

Sign up for this webinar to learn how cloud-native content services, AI, and process automation are revolutionizing content management.

Sponsored by: Access and Hyland

Coming December 06, 2022


Empower R&D, Sales, and Help Desk Teams With Modern Knowledge Management

For R&D, Sales and Help Desk teams, fast access to reliable and up-to-date information is particularly important for business growth and innovation. Knowledge management needs to keep up the pace with the digital workplace transformation.

Sponsored by: Starmind

Original Broadcast Date: Sep. 27, 2022

How Gainwell Modernized Their Knowledge Management to Increase Productivity

Join this special webinar to learn about the new KM technologies and strategies for optimizing employee productivity today.

Sponsored by: Bloomfire

Original Broadcast Date: Sep. 13, 2022

The Failure and Cost of Poor Knowledge Management in Large Enterprises - Research Report Key findings

Join Ronan Kirby, Starmind CCO, to learn more about the findings of our research and how these may apply to your enterprise.

Sponsored by: Starmind

Original Broadcast Date: Sep. 08, 2022

Expand the Business Value of SharePoint with a Knowledge Hub

How can you transform content -- including that from SharePoint -- into knowledge that is served contextually at the moment of truth? How are savvy enterprises doing it successfully?

Sponsored by: eGain

Original Broadcast Date: Aug. 30, 2022

The Future of AI and Machine Learning

Join us for a special webinar that dives into the most important emerging developments in AI and machine learning and its evolving role in knowledge management.

Sponsored by: Hawksearch and

Original Broadcast Date: Aug. 23, 2022

Tag, You're It! Automating Data Discovery

Don't miss this exciting opportunity to learn how AI can make your business work better!

Sponsored by: Lucy

Original Broadcast Date: Aug. 02, 2022

Informing Innovation - Connect Every Employee to the Organization's Collective Knowledge

Globalization, intense competition, and the resultant innovation imperative have changed for good the way large organizations are structured.

Sponsored by: Sinequa

Original Broadcast Date: Jul. 12, 2022

Improving Collaboration in the Global and Digital Workplace

Join Starmind and Genentech to learn how AI-powered knowledge management can better connect your global and digital enterprise.

Sponsored by: Starmind

Original Broadcast Date: Jun. 21, 2022

Expanding Your Search Capabilities With AI, ML, and NLP

Reserve your seat today to learn about the latest approaches to improving enterprise search capabilities, how they can be leveraged and what unique benefits businesses can obtain.

Sponsored by: SearchBlox, Sinequa and Northern Light

Original Broadcast Date: Jun. 14, 2022

Uncover CX Hidden Gems in Your Data With AI

As the number of customer interaction channels expands, companies need to move their analytics capabilities beyond just voice calls.

Sponsored by: NICE

Original Broadcast Date: Jun. 07, 2022

Ensure Customer Satisfaction With Modern Knowledge Management

Learn how AI-powered modern knowledge management can take customer service to a new level through instant access to product expertise.

Sponsored by: Starmind

Original Broadcast Date: Jun. 02, 2022

Harnessing Intelligent Content Services

Sign up today to dive into the emerging best practices and strategies for transforming ECM at your business.

Sponsored by: SearchBlox

Original Broadcast Date: May. 24, 2022

The ROI Problem of Traditional Knowledge Management

Traditional knowledge management relies heavily on documented knowledge which slows down productivity and leads to increasingly frustrated employees in large organizations.

Sponsored by: Starmind

Original Broadcast Date: May. 19, 2022

The Emerging Need for Cloud-Enabled Content Services

Explore the ways that forward-thinking organizations manage content throughout their organization, while simplifying how users find and leverage content to make better decisions.

Sponsored by: Hyland

Original Broadcast Date: May. 10, 2022

Top Trends Shaping Modern Intranets for 2022

This online session will reveal the top trends that have revitalized the intranet and employees communication markets in recent years.

Sponsored by: LumApps

Original Broadcast Date: May. 03, 2022

Powering Great User Experiences With Intelligent Content

In this webinar we will discuss ways of enriching customer experiences and future-proofing your content with Semantic AI, that makes human conversations understandable to machines.

Sponsored by: RWS

Original Broadcast Date: Apr. 26, 2022

Creating a Coordinated Knowledge Management Ecosphere for Customers and Support Agents

Knowledge plays a central role flowing through and across channels to empower services, transactions, information requests, and ongoing customer chat and social interactions.

Sponsored by: Verint

Original Broadcast Date: Apr. 21, 2022

KM Strategies for the Digital Transformation Era

Reserve your seat today for the top KM strategies for succeeding in the digital transformation era.

Sponsored by: LumApps, Access and Sinequa

Original Broadcast Date: Apr. 05, 2022

Modernizing Your Knowledge Strategy to Drive Revenue, Retention, and Innovation

Bloomfire will provide insights based on experience working with Bloomfire customers to create cultures of knowledge engagement.

Sponsored by: Bloomfire

Original Broadcast Date: Mar. 29, 2022

The Modern Workplace Demands Leaders to Reconstruct Their Knowledge Management Strategy

Knowledge management has always played a vital role in the workplace. As we emerge into a post-pandemic world, businesses must adapt to the needs the modern workplace demands.

Sponsored by: Starmind

Original Broadcast Date: Mar. 22, 2022

Knowledge Hubs: The Missing Ingredient in Digital CX and EX Transformation

Want to know the what, why, and how of the modern knowledge hub, and how leaders are already using it with transformational results? Register for the upcoming webinar.

Sponsored by: eGain

Original Broadcast Date: Mar. 15, 2022

The Role of Content in Digital Transformation

A future-ready content engine that supports the complete content lifecycle across multiple audiences and functions is a critical success factor in achieving digital transformation and optimizing the customer experience.

Sponsored by: Quark

Original Broadcast Date: Mar. 08, 2022

Hyperautomation in 2022: Avoiding the Sprawl

The reality is that organizations need a cohesive, strategic plan to avoid the chaos of creating tech stacks that compare to the urban sprawl of housing developments and suburbs.

Sponsored by: Ephesoft

Original Broadcast Date: Mar. 01, 2022

Knowledge Sharing and Collaboration in the New Hybrid Environment

This webinar explains how to perform a technology landscape analysis to decrease technology bloat and maximize the value of digital workplace technologies.

Sponsored by: LumApps

Original Broadcast Date: Feb. 22, 2022

3 Ways to Optimize Your Knowledge Base for Better Customer Experience

Modern users want quick, easy-to-find solutions to their problems. In fact, 85% of people would rather solve issues on their own than speak with a representative.

Sponsored by: Stonly

Original Broadcast Date: Feb. 17, 2022

The Top Trends in KM for 2022

Join us for a special look at how the top trends in KM and information discovery can impact your organization this year.

Sponsored by: SearchBlox, eGain and Lucy

Original Broadcast Date: Feb. 08, 2022

Accelerating Analytics and AI with Knowledge Graphs

Reserve your seat today to dive into evolving best practices and strategies for leveraging knowledge graphs to supercharge your analytics and AI initiative.

Sponsored by: Stardog

Original Broadcast Date: Jan. 25, 2022

Entering the New World of Enterprise Content Management

Good content management plays a pivotal role in an organization's ability to manage input and output of information and can make the difference in whether the company understands its content value, or whether it's lost in the weeds.

Sponsored by: Hyland Alfresco, Access and Crawford Technologies

Original Broadcast Date: Dec. 07, 2021

Increasing Employee Productivity with Knowledge Management

Join us to learn the top practices leading companies are adopting to ensure positive results.

Sponsored by: Pryon

Original Broadcast Date: Nov. 09, 2021

Game-Changing Breakthroughs in Knowledge Management

Attend this webinar to discover game-changing breakthroughs to bring knowledge management to the next level in your organization to boost business performance.

Sponsored by: Mod9 Technologies and Upland Software

Original Broadcast Date: Oct. 19, 2021

How Websites and Chatbots Can Engage, Educate and Recruit for Clinical Trials

In this webinar session with Citeline Connect and Capacity, we'll dig into recent industry innovations like trial websites and chatbot AI that are combating the hurdles for patient engagement and retention.

Sponsored by: Capacity and Citeline Connect

Original Broadcast Date: Oct. 12, 2021