Pegasystems creates solution for managing bot workloads

New capability enables organizations to significantly reduce RPA licensing, management, and infrastructure costs

Aisera releases AI Service Desk for Microsoft Teams

New AI Service Desk solution for Teams helps automate IT support and employee experience

Canadian company launches conversational AI for interfacing with databases on Microsoft Azure

Microsoft Azure customers can use AutoQL to streamline access to data for everyone from executives to analysts and front-line workers

Serviceaide acquires Wendia to expand automation capabilities

The acquisition will enable customers to deliver new levels of intelligent service and support powered by AI, knowledge, and automation

Stravito offers AI-powered information discovery solution

New feature pushes market research of relevance to users so they can make insights-driven decisions without having to actively search for information

Signavio launches CEX edition of its business transformation suite

The solution empowers organizations to turn customer obsession into operational reality

Adlib rebrands, marking its evolution into a SaaS-based AI-driven content intelligence company

In the last year, Adlib has diversified its service offering while broadening its global footprint

Simplus and Salesforce partner on COVID-19 vaccine management solution

The collaboration brings end-to-end, modular vaccine management cloud solution in alignment with salesforce work.com vaccine management for governments

Cognite and Wood join forces to support AI for industrial operations

The new partnership combines Cognite's flagship product, Cognite Data Fusion with Wood's multi-sector domain knowledge, data extraction and technology integration expertise, to provide AI data contextualization that will optimize productivity and performance

Access completes six new acquisitions

The acquisitions expands its presence in Milwaukee, WI; Boston, MA; Portland, OR; Beaumont, TX; Minneapolis, MN; and Los Angeles, CA

Exploring the emergence of Chatbots in knowledge management at KMWorld Connect 2020

Chatbots are predicted to move from simple user-based queries to advanced real-time conversations

Seth Earley demonstrates how knowledge graphs can transform the business at KMWorld Connect 2020

Knowledge graphs and graph data power AI and machine learning systems by providing reference data and knowledge about conceptual relationships between products, solutions, problems, tasks, and processes

Rollbar powers AI-assisted workflows with new grouping engine

This leads to improved developer productivity, less manual work, and better end user experiences

Improving project management with AI and analytics at KMWorld Connect 2020

In a talk at KMWorld Connect 2020, Art Murray, CEO of the consultancy Applied Knowledge Services, looked at how to improve project management which often tends to be rearview mirror-oriented

Finding the human/AI balance in text analytics at KMWorld Connect 2020

It takes strong human intervention to align text topic categories to your business decision areas

SpatialTEQ releases updated version of its mapping software

With the release of MapBusinessOnline 7.0, MapBusinessOnline carries its tradition of user-focused product enhancements

Improving collaboration with XR at KMWorld Connect 2020

At KMWorld connect 2020, Chad Mairn, director of the Innovation Lab at St. Petersburg College, explained how XR technologies are being used today and offered demonstrations of how they can be applied to enhance experiences and interactions in business, educational, and artistic settings.

Utilizing machine learning to uncover the right content at KMWorld Connect 2020

Learn how machine learning and AI can improve search

Thriving with data visualization at KMWorld Connect 2020

Ron Arons discussed how data visualization tools can help organizations sort through data to make sense of it all at KMWorld Connect 2020

Diving into sentence-level searching using neural networks at KMWorld Connect 2020

Neural networks technology has flourished in the last couple of years and is getting bigger and bigger.