IBM and ABBYY strengthen partnership to set a new standard in KYC automation

This integration automates and orchestrates the entire KYC workflow, from document collection and analysis to ongoing compliance monitoring

Wrangling and refining content for generative search with NiCE

KMWorld recent webinar with Shelley Reyes introduced proven GenAI content optimization techniques that help knowledge teams streamline updates, resolve common issues, and improve AI performance at scale

Uniphore to acquire Orby AI and Autonom8 to empower AI-enabled transformation

Acquisitions bring advanced Large Action Models, neuro-symbolic agents, and enterprise-grade agent orchestration to the market

Amplitude Web Experimentation accelerates testing with new intuitive, powerful features

Amplitude, the leading digital analytics platform, is unveiling a series of new capabilities for Amplitude Web Experimentation, the all-in-one, no-code experimentation platform for understanding the full customer journey, delivering high-performance tests, and maximizing conversation rates.

Exterro Intelligence introduces AI-powered legal review and investigations

New agentic AI approach redefines what speed means in legal tech

BillingPlatform releases RevenueIQ, an AI-powered suite to transform finance operations

New embedded AI capabilities empower accounting teams to boost productivity, automate operations, and gain predictive insights

Thoma Bravo to acquire Verint, joining forces with Calabrio to become an AI-driven customer experience dynamo

The acquisition offers an expansive portfolio to advance the critical priorities of CX organizations across the size and complexity spectrum

Landbase builds the future of AI-powered GTM with Adauris acquisition

With this acquisition, Landbase expands into AI-native inbound automation, becoming the first platform to unify outbound and inbound within a single place

Salesforce debuts Agentforce for Public Sector for government agencies

Government agencies can use AI agents to assist employees and constituents, speeding up government responsiveness

Mindbreeze adds multimodal LLM integration to refine enterprise data intelligence

Organizations can automatically transcribe and summarize audio and video content and understand embedded multimedia within documents

infoRouter EDMS integrates dtSearch option to all-in-one workflow platform

infoRouter's built-in security ensures only authorized users access the right digital assets

Maptician introduces new brand identity and strategic vision for workplace management

Maptician elevates its strategy to deliver intelligent space planning, people coordination, and workplace analytics—all in one solution

Certinia’s Summer ‘25 release fuses advanced AI with customer success and professional services Ops

Certinia, the top choice for Salesforce-native PSA and financial management cloud solutions, is unveiling its Summer ‘25 release, which emphasizes advanced AI, enhanced visibility, and streamlined operations across professional services and customer success (CS) teams.

Calabrio’s CareAI revamps patient care with empathy and intelligence

This partnership has allowed Calabrio to develop and deploy innovative solutions for patient care contact centers

HG Insights introduces agentic ecosystem to transform B2B sales and RevOps GTM

Revenue Growth Agentic Ecosystem to usher in a new era of AI-powered GTM

Archive360 and Neev Data partner to offer improvement in governing operational and legacy ERP system historic data

Collaboration creates a unified, AI-ready repository

Foxit releases PDF SDK for Web v11, reinventing web-based document workflows

New release signals major shift away from legacy PDF solutions

iManage ‘makes knowledge work’ with launch of advanced AI capabilities 

Search and AI Assistant enhancements extend AI leadership 

SoundHound fuses visual and voice understanding for human-like AI experiences

SoundHound AI, Inc. is debuting its latest innovation in visual understanding, Vision AI

Progress Software rolls out the general availability of MarkLogic Server 12

Progress' semantic and graph RAG approach delivers higher LLM accuracy and faster discovery for customers