KMWorld 100 Companies That Matter in Knowledge Management 2025

The importance of innovation and creativity in KM cannot be overstated. In many respects, AI and other emerging technologies have cemented the importance of KM within organizations, making KM a "must have" rather than a "nice-to-have" vehicle for knowledge sharing and organizational success. Companies on this list are wonderful examples of how they help organizations unlock the power of knowledge. They stand out in the KM field, and we applaud their accomplishments.

AI 100 Trailblazer: Enterprise Knowledge - Taking AI Beyond a Prototype: At the Intersection of Knowledge and Data Management

Throughout the many AI solutions we have developed within both the public and private sector, we differentiate ourselves by working alongside our clients to weave KM and data management practices through knowledge graphs and a semantic layer and build user-focused AI solutions that are embedded within organizational processes, support the organizational mission, and reflect how people and processes fuel enablement and adoption.

AI 100 Trailblazer: Openstream.ai® - Conversational AI for Visionaries

Openstream.ai serves global enterprises with a visionary platform continually tuned by world-class AI experts, orchestrating the latest AI approaches and tools to deliver state-of-the-art conversational experiences.

KMWorld 100 Companies That Matter in Knowledge Management 2024

We think these companies play a pivotal role in shaping the future and bringing relevancy to how knowledge is harnessed and made useful across diverse sectors. They are committed to driving efficiency and effectiveness through KM to organizations of all types.

KMWorld 100 Companies That Matter in Knowledge Management 2023

Putting together the list of 100 companies that matter in KM causes us to look at organizations with pioneering solutions and notable modifications to existing products, and those that are just plain interesting. We applaud innovation, agility, and a focus on the customer.

KMWorld 100 Companies That Matter in Knowledge Management 2022

Flexibility, agility, and the ability to pivot continue to be essential characteristics of winning companies. Organizations must have the right tools and products so they can break down information silos, better understand the experiences of their customers and employees, uncover trends, expand collaboration, deploy AI and machine learning appropriately, and take advantage of automation to lighten the burden of mundane, repetitive tasks.

AI 50 Trailblazer: Enterprise Knowledge - Taking Enterprise AI from Strategy, to Prototyping, to Scaled Implementations

What separates EK as a leader in this space is our 70+ full-time experts that bring combination of discrete disciplines, including library and information science, data science and ML engineering, ontology and knowledge graphs, and Agile facilitation and change management, with long track records of success culled from our past experiences of delivering over 100 advanced KM solutions.

KMWorld 100 Companies That Matter in Knowledge Management 2021

Flexibility, agility, and the ability to pivot have always been critical to successful companies, no more so than now. Forward-thinking businesses don't want to merely survive; they want to dominate their market sectors. But to thrive, all organizations must have the right tools and products so they can break down information silos, better understand the experiences of their customers and employees, see hidden connections, expand collaboration, enable AI and machine learning where it is feasible, and take advantage of automation to streamline processes.

AI 50 Spotlight: Enterprise AI strategy, design, and implementation services to help achieve AI now

Success with Enterprise AI requires that organizations leverage the latest technologies and design principles, integrate a diverse set of structured and unstructured content, and design first and foremost with business stakeholders in mind.

KMWorld 100 Companies That Matter in Knowledge Management 2020

In selecting organizations for the list each year, we look for companies that are innovative in advancing their products and capabilities to meet changing customer requirements—whether they are using the newest technologies available or continuing with proven, tried-and-true approaches.

KMWorld 100 Companies That Matter in Knowledge Management 2019

Today's knowledge management products and services offered by leading companies put a high priority on getting information to users when and where they need it, while also keeping it safe from unauthorized access. Many also include newer capabilities such as AI, machine learning, natural language processing, and digital assistants as well as choices of on-premise or cloud deployment—or a combination of both.

KMWorld 100 Companies That Matter in Knowledge Management 2018

The companies we have chosen this year have proven their stuff.

KMWorld 100 Companies That Matter in Knowledge Management 2017

Our annual list of 100 Companies That Matter in Knowledge Management features organizations that manifest innovation, ingenuity, resourcefulness, usefulness, collaboration, community, expertise and that help their customers attain such qualities.

KMWorld 100 COMPANIES That Matter in Knowledge Management

As knowledge management evolves, so does our list of 100 Companies That Matter in KM.

KMWorld Trend-Setting Products of 2015

We published our first KMWorld Trend-Setting Products list nearly a decade-and-a-half ago because we wanted to bring some clarity to the sometimes elusive knowledge management needs of our subscribers.

KMWorld 100 COMPANIES That Matter in Knowledge Management

For us here at KMWorld, knowledge management is an attitude, an approach, not an application, and that's what we're celebrating with this list—companies that offer the tools to analyze, augment, enhance, manage and extend information assets to maximize potential for organizations of all sizes.

Enterprise collaboration, cartels and confidentiality

A few years ago, I participated in a meeting in which several different agencies discussed data management software. When the representative for the GSA explained the availability of shared services, meeting attendees understood the potential cost savings. By using software already licensed, the time and cost for launching a new initiative could be slashed. The talk was positive, but the concept of shared services has been making only modest progress. Collaboration was useful in the meeting.

But once the agency representatives got back to home base, it was business as usual.

KMWorld 100 Companies That Matter in Knowledge Management

The list is intended to spark a larger discussion of knowledge management. We're always on the lookout for groundbreaking solutions or notable modifications to existing ones. And, throughout the year, the organizations and products we find most interesting will be showcased in our magazine and on our site, kmworld.com

KMWorld 100 Companies That Matter in Knowledge Management

"With the juggernaut of consolidation growing ever louder since we first put this list together in 2000, you'd think identifying a hundred companies that matter in knowledge management would be increasingly easier to assemble, right? Heck, it simply follows that with fewer companies to choose from, it would be simpler to pick 100. Not at all. It's harder than ever because of the increasing cross-functionality of today's solutions. "

KMWorld 100 Companies That Matter in Knowledge Management