Fluid Topics
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185 Alewife Brook Parkway Suite 210
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Cambridge MA 02138
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USA
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Product knowledge is at the heart of your success. It’s crucial to employee performance and critical to user satisfaction – yet it’s one of the hardest resources to share. Don’t let content chaos slow you down or frustrate your users. Make your knowledge work for everyone with Fluid Topics.
Fluid Topics is the leading Product Knowledge Platform for teams and customers. It’s the knowledge layer that instantly connects your product and service information to users, applications, and AI:
- Unify your product knowledge
Fluid Topics aggregates, organizes, and unifies all your publications, documentation, product and support content – from any source and format – into a single platform.
Protect your knowledge assets and centrally control access and permissions for internal and external users, systems and AI.
- Serve all your channels and audiences
Fluid Topics feeds all your applications – helpdesk tools, mobile maintenance apps, corporate website, and more – with trusted content that supports your users and increases your visibility
- Create smart user experiences
Easily deploy knowledge bases and resource centers, turn on partner and customer portals, create chatbots and product assistants with Fluid Topics’ turnkey portal and smart builder.
- Accelerate Your Move to AI
Power your AI systems and autonomous agents with product knowledge, prepared and transformed by Fluid Topics for seamless AI integration and use.
Used by Fortune 500 companies and organizations of all sizes – from software and hardware to finance institutions and regulatory bodies – Fluid Topics helps you turn product knowledge into a competitive advantage across the enterprise.
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