KMWorld Readers' Choice Award Winners 2025

KM is about people and their ability to capture, organize, share, and make actionable knowledge. KM relies on technologies that can enable this core mission. Congratulations to the KMWorld Readers' Choice Award winners, and many thanks to all of you who submitted nominations and took the time to vote.

KMWorld Leader Group for 2025

While our Readers' Choice Awards honor the top companies in each of the categories, we've expanded this year's coverage to include a supplementary list we're calling the Leader Group that showcases the broader landscape of exceptional KM solutions available to organizations today. So much excellent work is being done, and done quickly, given the rapid changes in technology. We urge you to review the winners and our new Leader Group of companies to check out how they could help you in your KM journey.

AccessibilityNow®: AI Accessibility for Speed, Savings & Compliance - Crawford Technologies

Crawford Technologies is a global leader in enterprise document management, helping organizations optimize and enhance the secure and accessible delivery, storage, and presentation of their customer communications.

Transform enterprise data into a strategic, AI-ready asset - EncompaaS

Designed for unstructured content, EncompaaS discovers, classifies, and enriches information across Microsoft 365, legacy ECM systems, and file shares—without migration. It automates governance, applies retention and sensitivity policies, and enriches metadata to improve GenAI outcomes.

Embracing Digital DNA for Business Transformation

By adopting a mindset of agility, adaptability, and knowledge sharing, companies will be able to solve customer pain points, deliver exceptional experiences, foster loyalty, and continue to anticipate changes and meet customer needs with a digital-first mindset.

Experts predict AI will continue impacting KM in 2025

AI continues to disrupt the knowledge management space and experts in the field predict that it's a trend that still hasn't reached its full potential, yet. In 2025 there's more room for improvement.

Solving PDF form challenges and boosting workflow automation

What organizations that depend on dynamic documents really need are solutions that work seamlessly across all platforms. This way, organizations can eliminate compatibility issues and reduce most—if not all—of the costs that are associated with restricted formats.

The transformative role of AI in the next generation of records management

While there are many ways AI will disrupt and advance the records management process, these four key applications will make the biggest impact: automating document classification and tagging, records retention and data hygiene, leveraging natural language processing for record analysis and predictive analytics for records management.

Me and Mr. Tibbs

Enter Mr. Tibbs, the personal AI agent I imagine having in a year or so. If Mr. Tibbs went through that filing cabinet, it would learn plenty. Of course, I'm imagining Mr. Tibbs version 4.0, which is not only smarter, but also magically has the physical mechanisms required to go through a stack of folders.

The Productivity Paradox: Why Your AI Investment Won’t Pay Off Without KM

There should be one clear group of winners emerging from the coming disillusionment: knowledge and information managers. The AI reckoning will force a long-overdue epiphany upon executive leadership: The value of technology is not inherent; it is contingent on the quality of the information fuel you feed it.

The third place of knowledge management

The third place I alluded to goes far beyond mechanistic KM or curated knowledge and takes us into the actual world of tacit knowledge. Here, knowledge comes from and often remains as personal experience, impressions, and intuition; it's undocumented and often hidden and elusive.

High times for document management

The Trend-Setting Products in Knowledge Management 2025

AI-Powered PLM in Manufacturing: Making PLM Content AI-Ready

How ENOVIA + Adlib turn CAD, BOMs, and SOPs into reliable knowledge for search, RAG, and compliance

Pharma Launches Don’t Fail Because of Strategy. They Fail Because of Documents.

Discover how Veeva + Adlib eliminate content bottlenecks, accelerate approvals, and make your launches AI-ready.

Managing Information Through Transition: The Merger and Acquisition Integration Playbook