Putting together the list of 100 companies that matter in KM causes us to look at organizations with pioneering solutions and notable modifications to existing products, and those that are just plain interesting. We applaud innovation, agility, and a focus on the customer.
Marydee Ojala //
08 Mar 2023
In the past, omnichannel capabilities were the means of engaging consumers with brands via the digital channel of theirchoice, while still maintaining a consistent experience across those mediums. They've become much more.
Jelani Harper //
08 Mar 2023
The greater utility of text analytics, whether or not that's preceded by speech-to-text conversions, is the capacity to analyze the reams of unstructured text in the form of documents, conversational transcriptions, social media streams, and more.
Jelani Harper //
09 Jan 2023
The text analytics market in 2021 was approximately $6 billion, and it is expected to grow about 18% per year, reaching $17 billion by 2027, according to the iMARC Group, a market research firm.
Judith Lamont, Ph.D. //
09 Jan 2023
Organizations cannot continue to digitally hoard knowledge. Investments in knowledge technology have to pay and provide an ROI. It all starts by making different decisions.
Ruben Ugarte //
08 Mar 2023
Modern knowledge management and training are perfect complements to each other—the peanut butter and jelly for your breakfast toast.
Anand Subramaniam //
09 Jan 2023
Several KM leaders offer predictions for the space in 2023
Stephanie Simone //
15 Dec 2022
Leveraging this finding of the brain's superior ability to recognize patterns, a next-generation viewer uses three progressive panels to display search results and document pages as visual thumbnails
Basker Krishnan //
14 Oct 2022
This way of knowing works pragmatically for some very complex systems of the sort we find in the real world. But, oddly, itseems not to work so well in some artificially simple systems.
David Weinberger //
08 Mar 2023
At this peak of ChatGPT hype, we have to ask what value it may bring.
Alan Pelz-Sharpe //
08 Mar 2023
Technological advances are significant and can bring huge benefits, but only as long as you understand that they can advise, augment, and support, but not replace, you.
Alan Pelz-Sharpe //
09 Jan 2023
Yet maybe the most glaring example of underestimating humans we encounter in our work is in the world of AI. It's partly the term "intelligence" in AI that misleads so many, as AI is not intelligent in the same way that humans are intelligent. Though powerful, AI ultimately matches patterns it has learned, and even the smartest of AI systems is limited in how many patterns it can match and make sense of.
Alan Pelz-Sharpe //
03 Nov 2022