Next-generation natural language technologies: The deep learning agenda

The capacity for machines to understand human language, courtesy of natural language technologies fortified by deep learning, results in limitless enterprise value across use cases and industries. Whether those involve the creation of content, querying it, or acting on it, this combination is the means of making IT infinitely more accessible—and useful—than it's ever been.

The expanding world of knowledge management

As one of the most mature of the technologies that supports knowledge management, search solutions have changed so much from the days of keyword searching that they are now often referred to as "insight engines."

Healthcare: Managing the information flow from wearables and remote monitoring devices

With broader use of wearables, routine monitoring of even asymptomatic high-risk groups such as the elderly may become the norm, allowing earlier intervention and improved outcomes.

The best cloud KM combines cutting-edge technology with smart oversight

Cloud-based KM requires a careful balance of innovation and restraint. The best results ensue when companies combine aggressive adoption of advanced technology with strong central oversight, traditional taxonomy, and flexible implementation to accommodate different parts of the business.

Knowledge management and the impact of COVID-19

Executives at leading knowledge management software and services organizations are reflecting on the lasting impact we can expect

Creating an intelligent automation toolkit

When deployed separately, robotic process automation and digital process automation technologies add immense business value, but when they are strategically combined, an entirely new level of business optimization is possible

The 'Interaction of Things' is coming of age

IoT devices are starting to impact the personal lives of consumers, but the part of the economy likely to be most affected in the 2020s will be the industrial sector

Virtual agents can take enterprise service management to new levels

The time is right to focus on the role of virtual agents in improving customers' service experiences

Perspective on knowledge: Approximately causal

Science will not give up on hypotheses. But it already is becoming more willing to accept results based on the sorts of statistical analyses performed by machine learning. And it may be thatwhen science does rely on theories and laws, we will recognize that no matter how ironclad they are as generalizations, their application to a world of confetti will always and necessarily render them approximate and probabilistic.

Enterprise of the future update: More disruption ahead

The concept of a phyle has experienced a resurgence, driven in part by the frustration people are feeling about being forced into making binary choices regarding the groups with which they want to be identified: public versus private, capitalist versus socialist, and liberal versus conservative.

What happens when AI meets a pandemic?

This is what we can see clearly after some months of reading, watching, and listening to the pronouncements on the novel coronavirus crisis from around the globe: Content challenges continue to dog AI.

The right time for knowledge management

A new generation is coming in—one that sees order in the chaos, spots previously invisible patterns, and not only embraces technology but grew up with it.

How to Leverage AI Behavioral Models to Maintain Customer Satisfaction with Work-From-Home Agents

Intelligent Data Hub: The Next Generation of Smart Data Management

New Approaches to Master Data Management

Intelligent Data Hub - Taking MDM to the Next Level