NetrioNow aims to reinvent managed services and redefine the customer experience

Netrio is releasing the next round of updates to NetrioNow, a proprietary, a next-generation, AI-powered service delivery platform developed specifically for the managed service provider (MSP) market.

According to the company, this release of NetrioNow changes the game by combining human collaboration with AI and automation—delivering speed, transparency, and outcomes that matter to customers.

“NetrioNow is a game-changer. The Agio team invested tremendous effort and expertise in developing and refining the AgioNow platform, and the customer response and adoption has reflected the power of this innovation—so much so that the platform played a key factor in Netrio’s decision to acquire Agio earlier this year,” said Gina Murphy, president and chief transformation officer of Netrio. “The next generation of this platform—NetrioNow—has a robust feature set that delivers greater value to both our company and our customers. Our vision and plan are to invest in further expansion and enhancements, elevating the customer experience and creating opportunities for the broader MSP and MSSP community to do the same.”

NetrioNow empowers customers to simplify IT operations, strengthen cybersecurity, and make faster, smarter decisions. By using the platform, customers can achieve:

• Enhanced Efficiency – NetrioNow automates routine IT and security tasks such as patching, monitoring, and incident response, dramatically reducing manual effort and human error.
• Full Transparency – Customers gain complete visibility into their IT environment through live dashboards, comprehensive risk registers, and detailed audit trails.
• Proactive Cybersecurity – NetrioNow continuously monitors environments for vulnerabilities, compliance gaps, and emerging threats.
• Customer Empowerment – Beyond traditional managed services, NetrioNow puts customers in control with a unified, self-service portal.
• Data-driven Insights – With centralized reporting and AI-powered enrichment, NetrioNow transforms raw data into actionable intelligenceWhat Makes NetrioNow Different

Beyond Netrio’s own customers, the company is also preparing to offer NetrioNow in the future as a white-label solution, giving other service providers the opportunity to elevate their customer experience and join in reinventing the market, the company said.

For more information about this news, visit www.netrio.com.