Upgrading ESP

Tacit Knowledge Systems has released Version 4.0 of its Expertise Services Platform (ESP), which forms the core of Tacit's modular solutions architecture to connect people to expertise, information and activity across their organization.

The company explains that ESP automatically discovers individual expertise and activity across the enterprise and brokers connections between people who share a common desire to communicate or collaborate. It adds that the software provides connector modules that can access content in a variety of existing enterprise systems such as document repositories and e-mail archives. Interface modules make users aware of people with relevant experience or information from within their primary productivity applications such as Microsoft Outlook, Lotus Notes and enterprise portals.

Further, says Tacit, XML APIs allow for rapid integration and extension of a deployed solution, and all Tacit solutions support an extensive privacy mechanism giving users control over what information about them is revealed to others.

New features in Tacit ESP 4.0 include support for both Microsoft and Oracle databases, multi-language profiling and search, expanded XML integration APIs and a new document link-and-search capability. Tacit explains that document link and search allows tighter integration with content management systems and information repositories.